Welcome to MR Homes Estate Agents, where we redefine the concept of home shopping in the vibrant city of Cardiff. As a locally-owned and operated business, we take immense pride in our unwavering commitment to helping our clients on their journey to find their perfect place to call home.
Founded on the principles
of trust, integrity, and transparency, MR Homes Estate Agents has established itself as a beacon of reliability in the Cardiff real estate landscape. With years of experience under our belt, we bring a wealth of knowledge and expertise to every transaction, ensuring that our clients are empowered to make informed decisions with confidence.
At Mr Homes, we understand that no two clients are alike. That's why we take a personalised approach to every interaction, taking the time to listen, understand, and prioritise the unique needs and aspirations of each individual or family we serve. Whether you're a first-time buyer, a seasoned investor, or looking to sell your property, our dedicated team is here to guide you every step of the way, providing tailored solutions that align with your goals.
At MR Homes Estate Agents, we understand that buying or selling a home is not just a financial transaction – it's a deeply personal journey filled with hopes, dreams, and aspirations. As your trusted partner, we're here to support you every step of the way, offering guidance, expertise, and unwavering support until we've helped you achieve your goals.
In a crowded marketplace, MR Homes Estate Agents stands out for our personalised service, commitment to excellence, and passion for helping our clients find their perfect place to call home. Whether you're embarking on your property journey for the first time or you're a seasoned investor, we invite you to experience the MR Homes difference and let us help you unlock the door to your dreams in Cardiff and beyond.
By : 'Karmanite' Services : Letting( As a Tenant ) Rent PCM : £600 Would you recommend ? : No Postcode : CF11
Aug 13, 2023
People found this helpful4
Do not approach this agency they knowingly manage properties owned by convicted criminals that aren't fit to hold a license and I had to go to environmental health before they were willing to commit to repairs their response was to aise the rent and then evict me because they failed to... Read Full Review
Services : Letting( As a Tenant )Date: 13th Aug 2023
Do not approach this agency they knowingly manage properties owned by convicted criminals that aren't fit to hold a license and I had to go to environmental health before they were willing to commit to repairs their response was to aise the rent and then evict me because they failed to include a rent increase clause.
UNDER NO CIRCUMSTANCES should you rent any property owned by Wayne Larsen they may list him as Wayne lansen or some other
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Exactly the same situation im facing been with hot water for a week i had environment health inspector in and been told they are known for it.next step is they threaten you eviction. Stay...
What great service we ...
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5 Star Review
Gina
By : 'Mr' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CF24
Apr 30, 2023
People found this helpful1
What great service we received from Mr Homes. The staff were very efficient and knowledgeable, always rang you back and kept us updated at every stage. I could not recommend them highly enough. Gina and Imogen were brilliant. Thank... Read Full Review
Mr Homes customer said about Mr Homes Sales & Lettings
Services : Sales( As a Buyer )Date: 30th Apr 2023
What great service we received from Mr Homes. The staff were very efficient and knowledgeable, always rang you back and kept us updated at every stage. I could not recommend them highly enough. Gina and Imogen were brilliant. Thank you
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I recommend MR Homes. My ...
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5 Star Review
Anthony
By : 'Adrian' Services : Sales( As a Vendor ) Sold price : £190000 Would you recommend ? : Yes Postcode : CF24
Apr 5, 2022
People found this helpful0
My sincere thanks for selling my ex rental portfolio property. I didn't know any one at Mr Homes prior to the but from the offset Anthony Paris gave me confidence he would find a customer and secure sale of the property within the guide price we agreed. He was true to his word. It went... Read Full Review
My sincere thanks for selling my ex rental portfolio property. I didn't know any one at Mr Homes prior to the but from the offset Anthony Paris gave me confidence he would find a customer and secure sale of the property within the guide price we agreed. He was true to his word. It went through with no issues to resolve and the whole process was pain free. Even the office staff gave quick responses to any queries I raised. So they're excellent at what they do and recommend them to anyone considering their services.
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Myself My partner and our son ...
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5 Star Review
Michelle
By : 'Lara' Services : Letting( As a Tenant ) Rent PCM : £750 Would you recommend ? : No Postcode : CF5
Jan 2, 2022
People found this helpful0
Myself My partner and our son have been in rental house with MR Homes for Six years , Amazing They have always supported and got things done with dealing with Maintenance Michelle has been great so professional and kind and if we had any problems with the house she will always do her best to sort... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Jan 2022
Myself My partner and our son have been in rental house with MR Homes for Six years , Amazing They have always supported and got things done with dealing with Maintenance Michelle has been great so professional and kind and if we had any problems with the house she will always do her best to sort it out big ? up.
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Very heavy handed sales ...
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1 Star Review
By : 'Laura' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CF10
Nov 4, 2021
People found this helpful2
Very heavy handed sales pitch. Almost impossible to even arrange a viewing without first agreeing to use their mortgage adviser. Basically, you have to agree to a kick back in order to get on a list to view! I also felt incredibly pressured to discuss in detail what my financial situation was. I... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 4th Nov 2021
Very heavy handed sales pitch. Almost impossible to even arrange a viewing without first agreeing to use their mortgage adviser. Basically, you have to agree to a kick back in order to get on a list to view! I also felt incredibly pressured to discuss in detail what my financial situation was. I understand that they ask your position in terms of having an agreement in principle etc. but I was asked exactly wat my deposit would be. When challenged on this, the agent waffled some crap about it being on her list of questions. My deposit is something I discuss with MY mortgage lender and adviser, not an estate agent so they can then potentially use the information to encourage the seller to push the price up. Absolutely disgustingly transparent .
Don't use estate agents to sell your properties, avoid fees by selling privately on social media.
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Waste of everyone's ...
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1 Star Review
Mike
By : 'Richard' Services : Sales( Prospective Vendor/Buyer ) Sold price : £1 Would you recommend ? : No Postcode : CF14
Jun 16, 2020
People found this helpful4
Very unprofessional
We were contacted and the agents made a same day appointment for us to view a property.
Upon arrival I asked how we go about viewing etc (and was told to put face coverings on) responded by saying we had not brought any as previous estate agents had supplied them. I had... Read Full Review
Richard Brooks said about Mr Homes Sales & Lettings
Services : Sales( Prospective Vendor/Buyer )Date: 16th Jun 2020
Very unprofessional We were contacted and the agents made a same day appointment for us to view a property. Upon arrival I asked how we go about viewing etc (and was told to put face coverings on) responded by saying we had not brought any as previous estate agents had supplied them. I had pointed out when organsing the appointment we had 2 kids. He then was fsirly disrespectful and when I said it was fine we'd leave it - he then said we could all enter the property without. I declined - Was a very strange experience. Shame as it was a very nice house!
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1 Star Review
By : 'John' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CF5
Jun 9, 2020
People found this helpful3
Afraid to say I did not have a good experience. We are first time buyers who were trying to arrange a viewing. It only took a phone call for me to be totally put off using this agent for any of their services. I got rude answers to my queries, was told they don't offer viewings to anyone... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 9th Jun 2020
Afraid to say I did not have a good experience. We are first time buyers who were trying to arrange a viewing. It only took a phone call for me to be totally put off using this agent for any of their services. I got rude answers to my queries, was told they don't offer viewings to anyone without agreement in principle and when I told them I'd call back later once I had this I felt like I was in a pressure sales pitch to go with their financial adviser. She also became really irate on the phone having to repeat a question because there was a bad line and I could not hear. They also asked me which areas I was looking to buy in, when I told them, I was very condescendingly told 'you do know this house is nowhere near there, don't you?'. Managed to arrange viewing , or what I thought was one. Turned up with our own PPE at house, but the homeowner had no idea we were coming and no one showed up. Instead what had apparently been booked was a mortgage advice phone call. Unfortantely would not recommnend.
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First impression very poor. I ...
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1 Star Review
By : 'Viktoria' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £725 Would you recommend ? : No Postcode : CF15
Mar 18, 2020
People found this helpful3
First impression very poor. I have new property advertised on their website. I rang their office to ask couple of questions and perhaps to organise viewing.
First question where about my personal details which I am happy to provide - professional couple etc, full time employment. However, firstly ... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 18th Mar 2020
First impression very poor. I have new property advertised on their website. I rang their office to ask couple of questions and perhaps to organise viewing. First question where about my personal details which I am happy to provide - professional couple etc, full time employment. However, firstly the agent couple time said that what other areas I would be looking to rent, secondly when ask when the property is available - I just couldn't get straight answer. Something under the line that viewing can be in 10 days time and they are waiting for current tenant to move out - hmmm so no idea when is that. After refusing to provide my partner's full details (what's the point since I don't know when the property actually available) I was abruptly advised to call when I am willing to provide full details. Well, to sum it up - agent not providing full details on property I am interested, instead gathering information to offer other properties - prospective tenant expected to do so before even given basic info about the property. Not customer service skills what so ever!!!
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First time buyer experience ...
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1 Star Review
By : 'Miss' Services : Sales( Prospective Vendor/Buyer ) Sold price : £200000 Would you recommend ? : No Postcode : CF5
Mar 12, 2020
People found this helpful16
First time buyers. Wanted to view a property and they wanted us to go to their headquarters to become ‘VIP’ members just to get a viewing and said we’d be put on a reserve list otherwise. Being a VIP basically means they make you sit through a sales pitch with their... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 12th Mar 2020
First time buyers. Wanted to view a property and they wanted us to go to their headquarters to become ‘VIP’ members just to get a viewing and said we’d be put on a reserve list otherwise. Being a VIP basically means they make you sit through a sales pitch with their financial advisors (which we repeatedly explained we didn’t want as we were happy with our company) and have them verify documents. Finally let us view properties without having to become a ‘VIP’. Saw a house we loved and we put in an offer. Communication was dreadful and mostly via text with one estate agent, Aimee. We were told they wanted best and final offers in for a friday evening, which we put forward. Heard nothing and repeatedly tried to contact them via messages and calls. When we finally did get in touch, the estate agent made out that we were in the running to get the property so I asked outright if our offer had been accepted and she said yes but we need you to have your documents verified before we can take it off the market. In other words, become a VIP member. My mortgage broker got in contact with them and asked if she could send our documents over and they were extremely rude to her and said no because “it’s not our procedure!!” Fine. We arranged to go in on the Tuesday. Wasted our time and their finance advisors time to be told they’d ring us the next day - which they didn’t. Rang numerous times to no answer, left text message and voicemail message. My partner finally got through and they told him that they had had more offers and the vendors were considering them, and they would get in contact the next day. This is despite them telling us they were taking best and final offers the previous friday and telling us we had had our offer accepted pending documents. They have now contacted us and said that another offer had been accepted!! I’m extremely annoyed that this company has ENCOURAGED gazumping. They have awful communication skills and obviously terrible ethical and moral practices. They have made our first experience more stressful than it needed to be. Despite the obvious disappointment, the positive for us is that we do not have to deal with this obstructive company anymore. I will never consider selling or buying off them ever again and I would not recommend them to anyone. Mr Homes, I really hope word of mouth gets around and this reaches you and you make improvements to your company.
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This makes total sense, and super helpful. I went to view a property with Mr.Homes and the agent was a super pushy saleswoman and said even if I wanted to make an offer it more than likely...
Disgusting. Absolutely ...
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1 Star Review
By : 'Haniah' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : CF5
Nov 22, 2019
People found this helpful7
Disgusting. Absolutely disgusting. Spoke to them on the phone told them my circumstances and everything they needed to know and they happily gave me an appointment to view the property. I have an infant child and a disabled sister waiting for me in school to be picked up. Went all the way to the... Read Full Review
Haniah sheikh said about Mr Homes Sales & Lettings
Services : Letting( As a Tenant )Date: 22nd Nov 2019
Disgusting. Absolutely disgusting. Spoke to them on the phone told them my circumstances and everything they needed to know and they happily gave me an appointment to view the property. I have an infant child and a disabled sister waiting for me in school to be picked up. Went all the way to the house in pouring down rain with my infant child we were soaking. Lady comes out of her car no Hi no hello just “what’s your name?” “Do you work?” I answered no as already discussed with the agency. She goes “sorry we do not accept”. She didn’t even show me the property at all. It was the worst treatment I ve ever gotten from a professional! I had tears in my eyes. was incredibly disappointed! INCREDIBLY! She does not deserve to be an agent ! As she is not kind or welcoming at all!!!!!! Disgusting!Disgusting. Absolutely disgusting. Spoke to them on the phone told them my circumstances and everything they needed to know and they happily gave me an appointment to view the property. I have an infant child and a disabled sister waiting for me in school to be picked up. Went all the way to the house in pouring down rain with my infant child we were soaking. Lady comes out of her car no Hi no hello just “what’s your name?” “Do you work?” I answered no as already discussed with the agency. She goes “sorry we do not accept”. She didn’t even show me the property at all. It was the worst treatment I ve ever gotten from a professional! I had tears in my eyes. was incredibly disappointed! INCREDIBLY! She does not deserve to be an agent ! As she is not kind or welcoming at all!!!!!! Disgusting! (POTENTIAL TENANT)
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Please accept my apologies for any inconvenience you may have suffered. On the landlords instructions we are unable to show this property to anyone who is not in possession of a homeowner working...
Unprofessional, do not answer ...
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1 Star Review
Michelle
By : 'Anna' Services : Letting( As a Owner ) Rent PCM : £550 Would you recommend ? : No Postcode : CF5
Nov 4, 2019
People found this helpful8
Unprofessional, do not answer emails, evade phone calls with perpetual claims that they will be “out of the office all day” due to a variety of reasons; but then never return your calls or emails when they say. This company takes their percentage but as soon as they actually need to solve any... Read Full Review
Services : Letting( As a Owner )Date: 4th Nov 2019
Unprofessional, do not answer emails, evade phone calls with perpetual claims that they will be “out of the office all day” due to a variety of reasons; but then never return your calls or emails when they say. This company takes their percentage but as soon as they actually need to solve any issues they vanish. I would strongly recommend using anyone else or letting privately instead of using Mr. Homes as you are paying a fee for no service. I ended up requesting the named “director “ as had become so frustrated by the service from other employees, but found that she was no better; possibly even worse. It is terribly frustrating and stressful, and even when I pointed out on numerous occasions that the situation would be instantly solved by simply keeping communication open with a brief email to update me of the situation, nothing improved. Avoid!!
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I have received an absolutely ...
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1 Star Review
By : 'Peter' Services : Letting( As a Owner ) Rent PCM : £550 Would you recommend ? : No Postcode : CF5
Nov 1, 2019
People found this helpful3
I have received an absolutely appalling service.
Did not check whether tenants made payments which fell months into arrears, only realised when I checked bank accounts from overseas
Did not respond to emails when asking for basic information
Hang up the telephone when I was speaking with... Read Full Review
Peter Holbert said about Mr Homes Sales & Lettings
Services : Letting( As a Owner )Date: 1st Nov 2019
I have received an absolutely appalling service. Did not check whether tenants made payments which fell months into arrears, only realised when I checked bank accounts from overseas Did not respond to emails when asking for basic information Hang up the telephone when I was speaking with them. I would strongly suggest using anyone else as agents when selling or renting your property. Completely Unprofessional
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Constantly send unsolicited ...
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1 Star Review
By : 'ddac84' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : CF11
Feb 21, 2019
People found this helpful6
Constantly send unsolicited emails and texts after I called once to enquire about a property. Do NOT contact these idiots unless you like spam! No unsubscribe links in the emails or... Read Full Review
Constantly send unsolicited emails and texts after I called once to enquire about a property. Do NOT contact these idiots unless you like spam! No unsubscribe links in the emails or texts!
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Considerate and ...
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5 Star Review
Anthony
Leanne
By : 'Mel' Services : Sales( As a Vendor ) Sold price : £150000 Would you recommend ? : Yes Postcode : CF5
Jan 14, 2019
People found this helpful0
Delighted with the care and support we received when selling my dad's home after he passed away. Anthony was our first contact (he remembered selling the house to my dad) and his kind, non-pushy manner made us feel comfortable from the beginning.
The other staff have all been... Read Full Review
Services : Sales( As a Vendor )Date: 14th Jan 2019
Delighted with the care and support we received when selling my dad's home after he passed away. Anthony was our first contact (he remembered selling the house to my dad) and his kind, non-pushy manner made us feel comfortable from the beginning. The other staff have all been supportive, informative and efficient. I would recommend them to anyone and if I ever sell my house they will be my only go to agent. I can't thank them enough.
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Quick ...
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5 Star Review
Leanne
Nick
By : 'Luke' Services : Sales( As a Vendor ) Sold price : £127000 Would you recommend ? : Yes Postcode : CF54
Jan 3, 2019
People found this helpful0
After listing the house within 1 day we had an offer .
Leanne was great in progressing the sale and always came back quickly with any questions / problems.
Overall a great experience... Read Full Review
After listing the house within 1 day we had an offer . Leanne was great in progressing the sale and always came back quickly with any questions / problems. Overall a great experience .
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Well done Mr ...
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5 Star Review
Anthony
Gina
By : 'Nigel' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CF5
Dec 11, 2018
People found this helpful0
From start to finish very impressed with the level of service. The valuation by Anthony Parish was spot on for the area . Gina Rees and office staff kept me up to date with progress at each stage , from text message for viewings , feedback from viewings via email , offers on the property via phone... Read Full Review
Services : Sales( As a Vendor )Date: 11th Dec 2018
From start to finish very impressed with the level of service. The valuation by Anthony Parish was spot on for the area . Gina Rees and office staff kept me up to date with progress at each stage , from text message for viewings , feedback from viewings via email , offers on the property via phone .
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House ...
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5 Star Review
Leanne
Nick
By : 'Rachel' Services : Sales( As a Vendor ) Sold price : £320000 Would you recommend ? : Yes Postcode : CF5
Dec 5, 2018
People found this helpful0
I would strongly recommend Mr Homes Estate Agents to anyone thinking of selling their home. I found Nick to be extremely professional and very knowledgeable about the local market and he spend time marketing our house as per our instructions.
Leanne was a great help to me at a very stressful time,... Read Full Review
I would strongly recommend Mr Homes Estate Agents to anyone thinking of selling their home. I found Nick to be extremely professional and very knowledgeable about the local market and he spend time marketing our house as per our instructions. Leanne was a great help to me at a very stressful time, keeping me updated at every opportunity, and answering the many questions that I had. I have nothing negative to say about Mr Homes and would definitely recommend them.
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Malefant ...
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5 Star Review
Gina
Aimee
By : 'Clugston' Services : Sales( As a Vendor ) Sold price : £226000 Would you recommend ? : Yes Postcode : CF24
Dec 3, 2018
People found this helpful0
From our first contact with Nick Masters until completion, everything ran remarkably smoothly. Gina and Aimee constantly kept us in the picture, and were particularly helpful in organising a couple of contractors we needed. We received a text prior to every viewing - and I was surprised (and... Read Full Review
From our first contact with Nick Masters until completion, everything ran remarkably smoothly. Gina and Aimee constantly kept us in the picture, and were particularly helpful in organising a couple of contractors we needed. We received a text prior to every viewing - and I was surprised (and pleased) how many viewings there were, and how quickly they came. No hesitation in recommending their services.
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Tenant ...
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Michelle
By : 'Craig' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : CF5
Nov 15, 2018
People found this helpful0
Michelle was outstanding helping me find the perfect property. Nothing was too much trouble . Would highly recommend her to anyone else. She was very professional handling the whole process. ... Read Full Review
Services : Letting( As a Tenant )Date: 15th Nov 2018
Michelle was outstanding helping me find the perfect property. Nothing was too much trouble . Would highly recommend her to anyone else. She was very professional handling the whole process. :)
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Perfect! ...
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By : 'bear101' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CF10
Nov 11, 2018
People found this helpful0
Reasonably priced, good communication, flexible, hard working. Good turn around time and received asking price.
I would recommend this estate agent. Thanks... Read Full Review
Services : Sales( As a Vendor )Date: 11th Nov 2018
Reasonably priced, good communication, flexible, hard working. Good turn around time and received asking price.
I would recommend this estate agent. Thanks Nick!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Call us on 02920 204 555, email us at info@mr-homes.co.uk, write to us or call in branch and express your complaint to us in person. We will then acknowledge your complaint within 2 working days and issue a response within 7 working days. Thanks
Last updated at 5/21/2024, 4:00:17 AM by allAgents
Awards won by Mr Homes Sales & Lettings, Cardiff CF5 5TD