Avoid this company, they do not appear to have a complaint procedure in place, the person I spoke with was condescending, rude and hung up on me. They think it's acceptable to charge cleaning fees at the end of tenancy when the property was not cleaned when first moved in despite reporting... Read Full Review

Very good. Bit of a problem moving in but this was not Northwoods fault, they did there best to resolve the issues. Always quick to respond to emails and repairs Very good... Read Full Review

We received an excellent service from Northwood. From the moment we stepped into the property, we knew we were in capable hands and the support we’ve had throughout has been to a very high standard. Would definitely... Read Full Review

I found myself needing to move into a new place at fairly short notice and identified an Apartment that was of interest and arranged a viewing via Email and was contacted back in a very timely fashion and a viewing was arranged at a time of my convenience. Steve (Stephen) was 10 minutes early to... Read Full Review

Danny was extremely helpful and went out of his way to accommodate us when viewing a property. He was very honest and was easy to communicate with. He responded to all queries very quickly and efficiently. Thank you for all your help.... Read Full Review

AVOID AVOID AVOID 1 star is too generous for this agency. We moved into a property in Norwich and found there was a number of issues with the property. There was mouldy food left in kitchen, rubbish left in cupboards and the top of the kitchen cabinets were covered in rubble and building waste.... Read Full Review

Renting a property with Northwood has been a really good experience and really easy going. The team are all really helpful and outgoing. Thankyou all very much and we will definitely recommend... Read Full Review

I have just moved out of a 2 bedroom semi detached house on the Western Outskirts of Norwich. During the tenancy I found Stephen and Peggy very helpful and constructive. The team provided an excellent service throughout the... Read Full Review

Arranged a veiwing, spoke to member of staff at 12.30pm on the day to see it was still going ahead was told yes,Booked time of work to be at the flat for 3.45pm, was there on time waited 15mins but nobody showed up, I got a call just as I was then going to call the office to see what was going on?... Read Full Review

As a new landlord unsure of the legalities of letting my property, I found Northwood offered an excellent stress free service. Peggy was very friendly and helpful and explained everything I needed to know. Would highly recommend... Read Full Review