By : 'Simon' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LS8
May 18, 2017
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Myself and my wife are very impressed with the tools, skills, personality and marketing strategy of Preston Baker in Oakwood, Roundhay, Leeds. Julien has showed professionalism and enthusiasm. All you need for selling a lovely home! I would not hesitate to recommend him and his amazing team! If... Read Full Review
Services : Sales( As a Vendor )Date: 18th May 2017
Myself and my wife are very impressed with the tools, skills, personality and marketing strategy of Preston Baker in Oakwood, Roundhay, Leeds. Julien has showed professionalism and enthusiasm. All you need for selling a lovely home! I would not hesitate to recommend him and his amazing team! If only we used them to sell our previous house.
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An exceptional service from ...
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4 Star Review
By : 'Anita' Services : Sales( As a Buyer ) Sold price : £196000 Would you recommend ? : Yes Postcode : LS15
May 17, 2017
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An exceptional service from Helen Holdsworth. Helen was friendly knowegable and extremely professional. I would have no hesitation in recommending Helen and would definitely use Helen myself for all future house sales. very impressed with the 1-1 service and prompt replies to calls and emails.... Read Full Review
An exceptional service from Helen Holdsworth. Helen was friendly knowegable and extremely professional. I would have no hesitation in recommending Helen and would definitely use Helen myself for all future house sales. very impressed with the 1-1 service and prompt replies to calls and emails. Definitely feels like a 5star service compared to other Estate Agents I have dealt with.
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I have been a landlord in ...
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5 Star Review
Helen
By : 'Milan' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LS14
May 16, 2017
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I have been a landlord in the Crossgates/Whinmoor area for a number of years and have always dealt with Helen Holdsworth previously from a letting agents and more recently Preston Baker.
Helen has been my first point of contact and have always been impressed and satisfied with the service given as ... Read Full Review
Services : Letting( As a Owner )Date: 16th May 2017
I have been a landlord in the Crossgates/Whinmoor area for a number of years and have always dealt with Helen Holdsworth previously from a letting agents and more recently Preston Baker. Helen has been my first point of contact and have always been impressed and satisfied with the service given as she is efficient and reliable and has an excellent knowledge of the property type and requirements in the Crossgates/Whinmoor area. The process of finding my recent tenant thro Helen and Preston Baker has been quick, smooth and more important there has been excellent communication throughout. I would not hesitate to use her services in the future.
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1 Star Review
By : 'Amy' Services : Letting( As a Tenant ) Rent PCM : £750 Would you recommend ? : No Postcode : LS7
Mar 22, 2017
People found this helpful1
It's not often I leave a bad review but i am going to today! Early yesterday evening I got home to find that I had no electricity downstairs. All of my appliances were off, so I couldn't cook, do washing, use the Internet/TV and I lost all of the food in my fridge and freezer. With a newborn baby... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Mar 2017
It's not often I leave a bad review but i am going to today! Early yesterday evening I got home to find that I had no electricity downstairs. All of my appliances were off, so I couldn't cook, do washing, use the Internet/TV and I lost all of the food in my fridge and freezer. With a newborn baby and a seven year old child - it's very distressing being without these things!! I rang Preston baker (my estate agent) and was directed to their 'out of hours' service. I called at 7pm (5 times) to see whether I could get an electrician to come out to diagnose the issue. No response from them ALL night. Then this morning I checked my email at 11 o clock...to find they had emailed me regarding the problem! No telephone call. No sense of urgency. When then asked why I had heard nothing back last night the woman told me that it's not a 24 hour service, they only work out of hours until 10pm. She obviously had no idea what my problem was, what the severity of the issue was nor that I had called them at 7pm - 3 hours ahead of their closing time. I wonder how they would feel if they were stuck in a house with all of the above!! They did however manage to urgently contact me asking me to sign a pet clause (something that I already did months ago and that they must have lost!!!). They have absolutely no consideration for their tenants at all and I will not be using them again in the future.
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We had a very positive ...
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5 Star Review
By : 'Mrs' Services : Sales( As a Vendor ) Sold price : £485000 Would you recommend ? : Yes Postcode : LS8
Nov 8, 2016
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We had a very positive experience working with Preston Baker. Everyone on the team who we dealt with was professional and proactive. The photographs were high quality and our brochure was produced quickly. We received regular updates and our property sold quickly. The after- sale care process was... Read Full Review
We had a very positive experience working with Preston Baker. Everyone on the team who we dealt with was professional and proactive. The photographs were high quality and our brochure was produced quickly. We received regular updates and our property sold quickly. The after- sale care process was also as smooth as it probably could have been! I would definitely recommend Preston Baker to anyone planning to sell their property!
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My dealings with Preston ...
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5 Star Review
By : 'Lisa' Services : Sales( As a Vendor ) Sold price : £210000 Would you recommend ? : Yes Postcode : LS7
Mar 16, 2015
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My dealings with Preston Baker have been extremely positive; the agent I have been selling my property with was efficient, proactive, 'on the ball!' And kept in communication with me really well so I always knew what was going on. My house sold really quickly and the whole process was smooth... Read Full Review
Services : Sales( As a Vendor )Date: 16th Mar 2015
My dealings with Preston Baker have been extremely positive; the agent I have been selling my property with was efficient, proactive, 'on the ball!' And kept in communication with me really well so I always knew what was going on. My house sold really quickly and the whole process was smooth (fingers crossed exchange all goes to plan!).
Only slight improvement I feel that could be made us that the writing on the brochure is checked thoroughly before appearing online as there were a few mistakes with this. The photos were fab though.
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Following the seemingly ...
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1 Star Review
By : 'PengK' Services : Letting( As a Owner ) Would you recommend ? : No
Mar 13, 2015
People found this helpful2
Following the seemingly positive reviews online and my fairly pressing yet still reasonable time frame (2-3 months) before moving abroad, I let my property with Preston Baker and even planned to let them to the full management. Yet the very poor communication among individuals within the 'team'... Read Full Review
Services : Letting( As a Owner )Date: 13th Mar 2015
Following the seemingly positive reviews online and my fairly pressing yet still reasonable time frame (2-3 months) before moving abroad, I let my property with Preston Baker and even planned to let them to the full management. Yet the very poor communication among individuals within the 'team' caused not just confusion (e.g. lots cross-wire; information not passed through) but also frustration (phone calls rarely returned) and unnecessary stress overall. I then decided to have another agent to take over the management once the tenants moved in and I paid my full fee. Then they became even less responsive which made the handover almost impossible without endless emails/phone calls. The deposit from the tenants, for instance, still hasn't come back to me so that I can put it in the right protection scheme, despite the tenants have moved in for almost two months. Then the company invited me to give feedback, which I followed and gave my honest view of their service and there was not even a curtesy reply either. I would never recommend this agency (in Roundhay Leeds; or York) to anyone for any property business.
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Marianne had taken control of ...
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5 Star Review
Marianne
By : 'Mathew' Services : Sales( As a Vendor ) Sold price : £140000 Would you recommend ? : Yes Postcode : LS8
Jan 27, 2015
People found this helpful0
Marianne had taken control of the selling and negating proccess from day one of our house going on the market. We have always had prompt feedback and advice on what we can do to move the sale forward. Marianne negotioted the sale and achieved a higher price than we were going to accept. I would use ... Read Full Review
Comments on Agent Fees
The fees are slightly higher than local competitors. However having experienced using both agents I believe they are justified
Services : Sales( As a Vendor )Date: 27th Jan 2015
Marianne had taken control of the selling and negating proccess from day one of our house going on the market. We have always had prompt feedback and advice on what we can do to move the sale forward. Marianne negotioted the sale and achieved a higher price than we were going to accept. I would use Preston Baker again due to the service we have received so far from Marianne.
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i think marianne is ...
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5 Star Review
Marianne
By : 'mrs' Services : Sales( As a Vendor ) Sold price : £11500 Would you recommend ? : Yes Postcode : LS14
Oct 31, 2014
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i think marianne is wounderful and always very cheerful / helpful. she always goes the extra mile to please me and she is very good at finding agents to come and view my property . overall she is a credit to the company... Read Full Review
Services : Sales( As a Vendor )Date: 31st Oct 2014
i think marianne is wounderful and always very cheerful / helpful. she always goes the extra mile to please me and she is very good at finding agents to come and view my property . overall she is a credit to the company xxxx
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Marianne dealt with my ...
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4 Star Review
Marianne
By : 'RebeccaV' Services : Sales( As a Buyer ) Sold price : £250000 Would you recommend ? : Yes Postcode : LS7
Oct 31, 2014
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Marianne dealt with my initial enquiries and arranged my viewing. She made efforts to understand my position and was extremely friendly and also informative about the property and its position on the market. This helped me to act quickly and Marianne employed her negotiation skills to secure the... Read Full Review
Marianne dealt with my initial enquiries and arranged my viewing. She made efforts to understand my position and was extremely friendly and also informative about the property and its position on the market. This helped me to act quickly and Marianne employed her negotiation skills to secure the deal there and then (at my first viewing). Her direct approach was a blessing and has made the whole process easier to manage. I would not hesitate in recommending her services and those of Preston Baker.
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The staff at Preston Baker ...
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5 Star Review
Lindsey
Bryony
By : 'Alan' Services : Sales( As a Buyer ) Sold price : £205000 Would you recommend ? : Yes Postcode : LS14
Oct 31, 2014
People found this helpful0
The staff at Preston Baker Oakwood (in particular Lindsey & Bryony who I have been dealing with specifically) are friendly, efficient and helpful. Any queries that I have had have been dealt with promptly as have any... Read Full Review
The staff at Preston Baker Oakwood (in particular Lindsey & Bryony who I have been dealing with specifically) are friendly, efficient and helpful. Any queries that I have had have been dealt with promptly as have any requests.
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Lindsey has been really ...
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5 Star Review
Lindsey
By : 'Gurpreet' Services : Sales( As a Buyer ) Sold price : £195000 Would you recommend ? : Yes Postcode : LS8
Oct 30, 2014
People found this helpful0
Lindsey has been really helpful when looking at the montagu avenue property, she was very cheerful and enthusiastic which makes looking for a house much more relaxing especially when it's such a big decision to make in the first place. Even when I needed the earliest availability to do a second... Read Full Review
Lindsey has been really helpful when looking at the montagu avenue property, she was very cheerful and enthusiastic which makes looking for a house much more relaxing especially when it's such a big decision to make in the first place. Even when I needed the earliest availability to do a second viewing to show my partner and a previous colleague could not give me a early time Lindsey managed to get me a second viewing that day. Really happy with the service and would recommend to friends and family.
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Excellent , proactive agent ...
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5 Star Review
Rachel
By : 'Jenny' Services : Sales( As a Vendor ) Sold price : £195000 Would you recommend ? : Yes Postcode : LS8
Oct 29, 2014
People found this helpful0
Excellent , proactive agent with an attitude that demonstrates customer experience is important. Would recommend and would use... Read Full Review
Services : Sales( As a Vendor )Date: 29th Oct 2014
Excellent , proactive agent with an attitude that demonstrates customer experience is important. Would recommend and would use again.
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Preston Baker helped us in ...
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4 Star Review
Lindsey
Bryony
By : 'Eatsam' Services : Sales( As a Vendor ) Sold price : £95000 Would you recommend ? : Yes Postcode : LS8
Oct 29, 2014
People found this helpful0
Preston Baker helped us in getting the more viewings and they kept us updated on regular basis. Our house was valuated lower than the market price however, it helps us in getting more viewing.
The best thing is that house is... Read Full Review
Services : Sales( As a Vendor )Date: 29th Oct 2014
Preston Baker helped us in getting the more viewings and they kept us updated on regular basis. Our house was valuated lower than the market price however, it helps us in getting more viewing. The best thing is that house is sold
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From the initial meeting to ...
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5 Star Review
Lindsey
Bryony
By : 'Steven' Services : Sales( As a Vendor ) Sold price : £205000 Would you recommend ? : Yes Postcode : LS8
Oct 28, 2014
People found this helpful0
From the initial meeting to discuss valuation (PB suggested a 20K better asking price than the other agent we saw), the photographs were fantastic, and done by a professional photographer, the brochure and presentation was superb. PB conducted all of the viewings and liaised with our tenants so we ... Read Full Review
Services : Sales( As a Vendor )Date: 28th Oct 2014
From the initial meeting to discuss valuation (PB suggested a 20K better asking price than the other agent we saw), the photographs were fantastic, and done by a professional photographer, the brochure and presentation was superb. PB conducted all of the viewings and liaised with our tenants so we had nothing further to do. The sale was swift and everything was done with the utmost professionalism and enthusiasm. We would have no hesitation in recommending PB to anyone looking to sell their property.
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I would like to say how ...
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5 Star Review
Marianne
Lindsey
By : 'diana' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LS8
Oct 25, 2014
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I would like to say how delighted I have been with the service that I have received to date from Marianne at the Oakwood office. My daughter's flat is currently on the market with the Oakwood office of Preston Baker. Marianne is very proactive, she shows a genuine interest in the property and... Read Full Review
Services : Sales( As a Vendor )Date: 25th Oct 2014
I would like to say how delighted I have been with the service that I have received to date from Marianne at the Oakwood office. My daughter's flat is currently on the market with the Oakwood office of Preston Baker. Marianne is very proactive, she shows a genuine interest in the property and gives 100% effort in every area of her job role. She has clearly had excellent training as her skills are of the highest standard. She is polite, respectful and is keen to be open and honest with any feedback she receives from the potential buyer and she relays the feedback immediately she receives this. She has asked if I have any further suggestions in ensuring a sale and we discuss ideas between each other which I believe is team work. Being interested in the client and the client's thought processes helps promote an excellent relationship between the client and the company. She is professional when discussing the property and knows every detail relating to the property. She is able to answer immediately any question I ask her and always responds in the correct way. She has a friendly upbeat approach and I feel very impressed with the level of service I have received from Marianne. She is a real asset to the company and I feel very reassured that Marianne will do her best in every way for my daughter and myself as client's of Preston Baker in order to sell the flat as soon as possible.
Marianne is the perfect employee from the evidence that I have seen. She is a professional and confidential employee who provides the client with the best possible customer service at all times.
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Preston and Baker are really ...
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5 Star Review
Lindsey
Marianne
By : 'LEANNE' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LS8
Oct 22, 2014
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Preston and Baker are really good, I have no negative comments to make about them. Everyone at the Oakwood Branch are very friendly and helpful and really go out of there way to help in any way they can. I am very impressed with there proactive approach it is one of the reason I chose them in the... Read Full Review
Services : Sales( As a Vendor )Date: 22nd Oct 2014
Preston and Baker are really good, I have no negative comments to make about them. Everyone at the Oakwood Branch are very friendly and helpful and really go out of there way to help in any way they can. I am very impressed with there proactive approach it is one of the reason I chose them in the first place. The team know the local areas well and the market. Another reason I would highly recommend them is they constantly keep you up to date throughout the whole process, with property updates, stats, advice and viewing feedback. I would recommend them to other people and I would certainly use them again in the future.
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After dealing with another ...
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5 Star Review
Helena
By : 'Manny' Services : Sales( As a Vendor ) Sold price : £225000 Would you recommend ? : Yes Postcode : LS8
Sep 30, 2014
People found this helpful0
After dealing with another estate agency which I believed to be useless and unproductive, it led me to search for another agency. From reading reviews online, this led me to Preston Baker. Initially, Helena Stubbs came to speak with us and I was extremely impressed with her level of knowledge and... Read Full Review
Services : Sales( As a Vendor )Date: 30th Sep 2014
After dealing with another estate agency which I believed to be useless and unproductive, it led me to search for another agency. From reading reviews online, this led me to Preston Baker. Initially, Helena Stubbs came to speak with us and I was extremely impressed with her level of knowledge and she was full of enthusiasm.
Preston Baker have been extremely proactive in ensuring that the correct types of people come to view our house, as well as chasing them thoroughly for feedback.
Overall, I have been impressed with Preston Baker and would highly recommend them to prospective customers.
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Marianne was very ...
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5 Star Review
Marianne
By : 'Timothy' Services : Sales( As a Buyer ) Sold price : £225000 Would you recommend ? : Yes Postcode : LS81
Sep 29, 2014
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Marianne was very approachable, enthusiastic and helpful from the very beginning. I was given ample time to view the property and Marianne was supportive with my questions. I had another viewing immediately afterwards and Marianne volunteered to drop me off without hesitation. To complete my... Read Full Review
Marianne was very approachable, enthusiastic and helpful from the very beginning. I was given ample time to view the property and Marianne was supportive with my questions. I had another viewing immediately afterwards and Marianne volunteered to drop me off without hesitation. To complete my experience l received a follow up call to congratulate me on finding a suitable property with the agency.
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communication was good ...
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5 Star Review
Rachel
Marianne
By : 'tony' Services : Sales( As a Vendor ) Sold price : £141 Would you recommend ? : Yes Postcode : LS8
Sep 25, 2014
People found this helpful0
communication was good throughout the sale which is important even though we had a difficult buyer
we sometimes felt we were dealing with different people who weren't always aware that someone else had updated... Read Full Review
Services : Sales( As a Vendor )Date: 25th Sep 2014
communication was good throughout the sale which is important even though we had a difficult buyer we sometimes felt we were dealing with different people who weren't always aware that someone else had updated us
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.