By : 'Alan' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : FY6
Dec 10, 2024
People found this helpful0
Renters beware if using Reeds Rains Blackpool!
Our tenancy completed and handing back a spotless and well maintained property, we were victims of the landlord retaining security deposit for "cleaning" scam, despite the agents having inspected the property on our leaving (who have... Read Full Review
Services : Letting( As a Tenant )Date: 10th Dec 2024
Renters beware if using Reeds Rains Blackpool! Our tenancy completed and handing back a spotless and well maintained property, we were victims of the landlord retaining security deposit for "cleaning" scam, despite the agents having inspected the property on our leaving (who have lifted not a finger to assist in deposit return). Now in My Deposits dispute process, but use this agent branch at your peril! Not impressed, a sad experience.
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ShambolicWith hold deposit ...
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1 Star Review
By : 'Martin' Services : Letting( As a Tenant ) Rent PCM : £540 Would you recommend ? : No Postcode : FY
May 13, 2023
People found this helpful0
Shambolic
With hold deposit return beyond legislated timescales with B/S excuses of staff on holiday or sick. Will avoid them like the plague. All about keeping money in the... Read Full Review
Services : Letting( As a Tenant )Date: 13th May 2023
Shambolic With hold deposit return beyond legislated timescales with B/S excuses of staff on holiday or sick. Will avoid them like the plague. All about keeping money in the bank.
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Avoid! claimed they ...
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1 Star Review
By : 'Alicia' Services : Other Sold price : £182000 Would you recommend ? : No Postcode : PR4
Dec 16, 2022
People found this helpful0
Avoid! claimed they don’t do bidding wars accepted my offer against another buyer , mortgage application sent and hard credit check done then probed another buyer to bid higher and then also asked me to bid higher disgusting service greedy and will loop hole to get the most money out of... Read Full Review
Avoid! claimed they don’t do bidding wars accepted my offer against another buyer , mortgage application sent and hard credit check done then probed another buyer to bid higher and then also asked me to bid higher disgusting service greedy and will loop hole to get the most money out of people out of principle refused to take part of this ‘bidding war’ they claim is not
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Two appointments re-arranged. ...
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1 Star Review
By : 'Howard' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : NG25
May 6, 2022
People found this helpful0
Two appointments re-arranged. The sense is the customer will of course be fine about the changes. Am really fed up about it as made plans both times around the arranged time.
Forget it,... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 6th May 2022
Two appointments re-arranged. The sense is the customer will of course be fine about the changes. Am really fed up about it as made plans both times around the arranged time.
Forget it, thanks.
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Excellent ...
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5 Star Review
By : 'Emilia' Services : Sales( As a Vendor ) Sold price : £99000 Would you recommend ? : Yes Postcode : FY4
Dec 18, 2021
People found this helpful0
Excellent service, very professional and informative. They have sold my house within 3 months after another agent struggled to get a viewing for 6 months. Thank you very much to all staff involved. Highly recommened... Read Full Review
Services : Sales( As a Vendor )Date: 18th Dec 2021
Excellent service, very professional and informative. They have sold my house within 3 months after another agent struggled to get a viewing for 6 months. Thank you very much to all staff involved. Highly recommened office.
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My experience with Lesline ...
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5 Star Review
By : 'K' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : Yes Postcode : FY4
Aug 15, 2021
People found this helpful0
My experience with Lesline platt was amazing she understood everything what we are going through regarding the jobs what need doing .she was straight on the ball with the landlord and we cannot thank her enough what an absolute creadit she was.we have been with reads rains now for nearly 10 years... Read Full Review
Services : Letting( As a Tenant )Date: 15th Aug 2021
My experience with Lesline platt was amazing she understood everything what we are going through regarding the jobs what need doing .she was straight on the ball with the landlord and we cannot thank her enough what an absolute creadit she was.we have been with reads rains now for nearly 10 years .
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Avoid like the plague! They ...
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1 Star Review
By : 'Katrina' Services : Letting( As a Tenant ) Rent PCM : £600 Would you recommend ? : No Postcode : FY4
Jul 8, 2021
People found this helpful1
Avoid like the plague! They break the law!
I would beg anyone who is considering to rent or let their property with Reeds Rains to find another agent! Please please please avoid like the plague! Entering a property without permission or consent is illegal but in the eyes of Reeds rains,... Read Full Review
Services : Letting( As a Tenant )Date: 8th Jul 2021
Avoid like the plague! They break the law! I would beg anyone who is considering to rent or let their property with Reeds Rains to find another agent! Please please please avoid like the plague! Entering a property without permission or consent is illegal but in the eyes of Reeds rains, it’s just a normal day in the office! I would rather sleep in a box on the motorway than ever use this company again!!!! Please avoid!
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Excellent service, sold my ...
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5 Star Review
Nikki
Shannon
By : 'Emilia' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : FY4
Jul 3, 2021
People found this helpful0
Excellent service, sold my house with them quickly, excellent communication throughout the whole process. Recommend to all buyers, we were using Blackpool branch. Special thanks for Nikki, Shannon and... Read Full Review
Excellent service, sold my house with them quickly, excellent communication throughout the whole process. Recommend to all buyers, we were using Blackpool branch. Special thanks for Nikki, Shannon and Gareth.
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Are boiler broke down over ...
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5 Star Review
Hayley
By : 'Stephen' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : FY3
Jan 27, 2021
People found this helpful0
Are boiler broke down over the weekend and it was snowing contacted maintenance at the Blackpool branch and explained we had no heating or hot water and we had 2 young children in the house Chris the agent I spoke with had an engineer out with in 2 hours on a Saturday in the snow he had replacement ... Read Full Review
Services : Letting( As a Tenant )Date: 27th Jan 2021
Are boiler broke down over the weekend and it was snowing contacted maintenance at the Blackpool branch and explained we had no heating or hot water and we had 2 young children in the house Chris the agent I spoke with had an engineer out with in 2 hours on a Saturday in the snow he had replacement parts order quick and efficiently and all so fitted this could of become a long drawn out job due to the fact neither us or the agent could contact the landlord but Chris was really helpful and made sure we was warm and toasty in are home and we are very grateful with out the agency we wouldn’t of been able to make contact with the landlord and the issues would not of been resolved BIG thanks CHRIS from Blackpool maintenance TEAM
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Wonderful ...
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5 Star Review
Hannah
By : 'Leanne' Services : Letting( As a Tenant ) Rent PCM : £600 Would you recommend ? : Yes Postcode : FY1
Sep 7, 2020
People found this helpful0
Massive thumbs up to Hannah Leech the agent at Highfield Road, extremely polite and friendly, very precise in her work. She is such a helpful lady, did everything in her power to help us secure our perfect family home. Thanks a million, smashing agent to deal with, fabulous team in... Read Full Review
Services : Letting( As a Tenant )Date: 7th Sep 2020
Massive thumbs up to Hannah Leech the agent at Highfield Road, extremely polite and friendly, very precise in her work. She is such a helpful lady, did everything in her power to help us secure our perfect family home. Thanks a million, smashing agent to deal with, fabulous team in general.
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Lauren and Hayley were so ...
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5 Star Review
Hayley
Lauren
By : 'Elise' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : FY5
Dec 2, 2019
People found this helpful0
Lauren and Hayley were so helpful with my move and kept me informed all the way. They were quick to get me in and provide all the right documents. Thanks so... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Dec 2019
Lauren and Hayley were so helpful with my move and kept me informed all the way. They were quick to get me in and provide all the right documents. Thanks so much!
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Very ...
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5 Star Review
By : 'Brian' Services : Letting( As a Tenant ) Rent PCM : £620 Would you recommend ? : Yes Postcode : FY4
Apr 2, 2019
People found this helpful0
Staff very helpful and pleasant made it all very easy and stress free they kept me informed every step of the... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Apr 2019
Staff very helpful and pleasant made it all very easy and stress free they kept me informed every step of the way
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Small print ...
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2 Star Review
By : 'Kevin' Services : Letting( As a Owner ) Rent PCM : £950 Would you recommend ? : No Postcode : FY93
Mar 8, 2019
People found this helpful2
I cancelled my contract after 11 months of poor rent collection service. I then received a bill for 1 months rent plus vat 20%. Hidden in the small print pages away from the fees page. It stated if we cancelled the contract and retained the same tenants we were liable to pay 1 months rent plus vat. ... Read Full Review
Services : Letting( As a Owner )Date: 8th Mar 2019
I cancelled my contract after 11 months of poor rent collection service. I then received a bill for 1 months rent plus vat 20%. Hidden in the small print pages away from the fees page. It stated if we cancelled the contract and retained the same tenants we were liable to pay 1 months rent plus vat. After completing the complaints procedure the best Reeds Rains offered a 50% reduction. Still leaving a fee of £570 for me to pay for cancelling. I am extremely frustrated that I have paid hundreds of pounds for a poor service and now have to pay hundreds more for cancelling the service. Beware Reeds Rains I'm sure are not the only ones out to rip off their customers.
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Thieves ...
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1 Star Review
By : 'RIPPED' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : FY4
Jan 21, 2019
People found this helpful0
I could not move into a rental property because of the filthy condition and they refused to give me any money back , keeping all advance rent and all my deposit .
Do not ever use this so called estate agent , conmen and thieves... Read Full Review
Services : Letting( As a Tenant )Date: 21st Jan 2019
I could not move into a rental property because of the filthy condition and they refused to give me any money back , keeping all advance rent and all my deposit . Do not ever use this so called estate agent , conmen and thieves .
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Service provided to Landlords ...
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1 Star Review
By : 'Blackpool' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : FY3
Dec 20, 2016
People found this helpful3
Service provided to Landlords is disgusting, they repeatedly send quotes for jobs that you have only recently had done. When you query, they don't provide an answer. The quality of jobs done at the property is very poor, they seem to rinse there landlords for unnecessary expensive work. They said I ... Read Full Review
Services : Letting( As a Owner )Date: 20th Dec 2016
Service provided to Landlords is disgusting, they repeatedly send quotes for jobs that you have only recently had done. When you query, they don't provide an answer. The quality of jobs done at the property is very poor, they seem to rinse there landlords for unnecessary expensive work. They said I had a leak and got a quote from their builder, I thought it seemed high so sourced several other quotes myself, all were ~25% of their quote.
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Appalling service. This ...
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1 Star Review
By : 'Disgruntled' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : FY2
Oct 16, 2016
People found this helpful7
Appalling service. This branch should not be allowed to operate. E mails, phone calls ignored, management of property non existent. Complaints process as bad as management. Lost tenants monies, never respond. In 25 years have never had such shambolic... Read Full Review
Services : Letting( As a Owner )Date: 16th Oct 2016
Appalling service. This branch should not be allowed to operate. E mails, phone calls ignored, management of property non existent. Complaints process as bad as management. Lost tenants monies, never respond. In 25 years have never had such shambolic management
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1 - 16 of 16 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11/21/2018, 8:54:26 AM by allAgents