Excellent knowledge & professionalism throughout my house purchase. I was always kept informed throughout the process and they helped me find my dream home. Nothing was too much to ask even at the point when I was just viewing houses. I was recommended to use them through my friend who... Read Full Review

DO NOT USE , I don’t know where to start I used this company years ago to sell and they were terrible then not returning phone calls not showing up or running really late for viewings ,but this time we were buying a house through them ..... firstly they sold a house from under us for a... Read Full Review

I instructed Stephensons to market my home in Osbaldwick. Oliver visited me and gave clear and honest advise and offered several marketing plans. Within a week of launch Laura and Iain has successfully negotiated me an asking price offer which Sarah speedily managed through to completion. I would... Read Full Review

I have used many estate agents in the past but these were unbelievably awful. They sent any old time waster to view, even though they were instructed to vett potential viewers. They lied to us on several occasion just to get people round, and even lost us a potential sale due to complete lack of... Read Full Review

The rudest and most incompetent service I have ever experienced as a buyer. I waited outside the property for 10 minutes and he didn't show up - I had to go out to the end of the cul-de-sac only to find the lazy agent just waiting in the car. When we eventually got into the property he... Read Full Review

I just wanted to go on record to compliment Stephensons. I found all members of staff extremely helpful and knowledgable. My house sold in under 3 weeks and for over the asking price. A very happy... Read Full Review

Within 2 weeks both my mother's and my own house had been negotiated on and sold. The negotiation was professional and excellent. All the staff, from Nick Kay, partner, to Dan, Sarah and Zack and accompanying viewers, Charles, went above and beyond in their hard work and dedication. We could not ... Read Full Review

I arranged to view a house near Escrick and was at the house ten minutes before the viewing, using the time to walk around the area. The appointed time arrived and no one turned up; I waited for another ten minutes allowing for traffic, but nothing. I phoned the office and explained the situation... Read Full Review

I am absolutely astounded to see negative feedback to towards Nick, Oliver & the team. Having previously used a number of well know agents in York it was refreshing to come across a team who at every stage put my feelings and stress levels before anything else. My sale did experience some... Read Full Review

Stephensons provided professional knowledgeable & helpful services for recent valuations & property. They are always a 'first port of call' for sound local advice. We would not fail to recommend their services in all property related... Read Full Review

Oliver introduced me to the property, the purchase went through with no problems. I now rent it and use Stephensons as my agent. I am most impressed by the service they provide and the professionalism shown by the staff. I would recommend them to any prospective customers looking to purchase a... Read Full Review

Totally agree with several other v.low rated reviewers on here. Stephensons treat potential buyers with absolute disrespect, disdain and contempt. Though the industry has a bad reputation, their treatment was beyond terrible. It was a total shock to the system. They were obnoxiously pushing the... Read Full Review

Excellent service from Stephensons, especially Oliver, who was very helpful and friendly throughout the whole process. A real positive was the speed of responses to emails. Can't fault the service at all, we were really happy. Well done Oliver, we really appreciated the personal service we... Read Full Review

I employed Stephensons to sell my property and I found them to be very professional, courteous and efficient. Nothing was too much trouble and despite my buyer losing their initial purchasers in the chain, Stephenson efforts kept the sale progressing and whole process took place within 12 weeks... Read Full Review

First class service from start to finish. Professional advice at the start, creative marketing and sold within the month with a dozen viewings. Friendly staff and we got the price we wanted. Strongly recommend... Read Full Review

rude as they come, they treat there commision like its a dept you owe them and they try rush everything through to get it as quick as possible. we were very close to dropping out at a late stage because of how they talked to us. They have almost brought my girlfriend to tears after a couple of... Read Full Review

Absolutely ridiculous. avoid at all costs unless you want your time... Read Full Review

If you would like an Estate agent to treat your potential buyers like scum then I fully recommend Stephensons. For example I rang up to ask them to let the seller know we were going on holiday and that she would need to get back to us with a response to our offer and they insisted that the seller... Read Full Review