Great attittude and positive response to querries. Fast and reliable tenancy documentaion... Read Full Review

Rental / Buying a property means -it comes one and only woods, around uk Specilly. Big thanks to Emily and other team who supported to have my... Read Full Review

Looking to rent a new home, we can say that Woods offered us a delightful experience. In this way, we would like to thank Emily Smith, a completely professional agent with exemplary behaviour, always there for us, available to help us. Having already found the perfect home for us, Emily was very... Read Full Review

Literally THE BEST Estate agents I have EVER dealt with. From beginning to end, Emily has been AMAZING to deal with! Her professionalism coupled with her soft skills makes her an absolute gem!!! I would have no trouble recommending Emily or indeed Woods Estate agents to anyone. Absolute... Read Full Review

My experience with Woods has been faultless, from start to finish. Emily shown such enthusiasm and professionalism, whilst maintaining compassion and kindness. Thank you... Read Full Review

Absolutely awful company who have been ignoring my requests for weeks about how much rent I owe as I’m moving out this month. They say they’ll let me know and never do. At the same time, they’re threatening me with charges for not paying rent ??‍♂️ ... Read Full Review

Emily Smith was so helpful when I contacted the desk. Would full recommend woods estate agents for their fantastic service last... Read Full Review

Excellent customer service, and strong team. Meg helped us through our purchase from Start to finish and smoothed any bumps along the way. Tim and Beth also deserve a special mention for supporting on our purchase and subsequent letting of our purchase. Great team, thank you... Read Full Review

Terrible customer service, the worst I have encountered. No urgency whatsoever. Communication is poor. If this is what you look for in an agency then this is the one for... Read Full Review

Best estate agents I have ever used! They were helpful, knew the market and made the whole process straight forward. Their communication and honesty was refreshing. Nice to not have to chase an agent and for them to be so honest and... Read Full Review

Impressive number of prospective buyers were found the minute we put our house up for sale. We were given good advise on who to finally choose as our buyer. Very helpful throughout the sale process and went the extra mile to speed the process up. Although we always had to leave a message when... Read Full Review

A real pleasure in these dreary times, especially with Karina !!! Truly helpful, and professional! Also many thanks to the excellent team behind her. No complaints whatsoever... Read Full Review

I have been so impressed with the service that I have received by one particular member of staff at Portishead called Kristina Kay, who has always been helpful, pleasant and not only efficient, but is always professional and courteous. When I have had problems to sort out, she has returned calls... Read Full Review

Absolutely shocking! Very incompetent and unhelpful, things take ages to get addressed, do not reply to emails and avoid calls. Poorest customer service I have ever experienced, Agents laugh at their incompetence using the excuse that they never had to deal with a case of a tenant change (!). They... Read Full Review

Managed to let my property on the marina with in 1 week of it coming on the market. Always so friendly and helpful in the office. I have heard some horror stories from friends who have let properties but so far this is a really positive... Read Full Review

Had been looking for a while for a property suitable to rent in Portishead for my elderly Mum. Came across one that was ideal advertised with Woods Estate Agents. From the moment I walked in I was greeted with a smile, Kristina was so helpful, kind and understanding of my Mum's needs . Hence ... Read Full Review

We looked at a number of properties with Woods who were very patient as it took us a while to make our decision,in fact our agent Kristina gave us an idea that made our decision which is now... Read Full Review

As I use agents throughout the UK, I was pleasantly surprised by the quality of service I received from the staff at the Portishead office. I had initially viewed the company website and subsequently phoned the office to ask about certain properties. A warm friendly voice greets you when you phone... Read Full Review

Woods is run by inept agents who falsely advertise their properties (wrongly saying our property includes white goods when it doesn't), forget to give you all your keys on check-in (causing us to have to run about to collect them), and who ignore and avoid contact regarding repairs they... Read Full Review

My grand daughter arranged a viewing of a flat in Nailsea and took time off work to attend. Her partner traveled a round trip from Birmingham of 150 miles and my wife and I went with them to give any advice needed. At 3.30pm, time of the viewing, we got a phone call to say the landlord was stuck on ... Read Full Review