They have been super helpful and professional since the first viewing! I strongly suggest this agency for your next move!! ... Read Full Review

We didn't end up going with one of their properties but their customer service was excellent, they regularly checked in with us but not in an annoying way, they gave us loads of info about all the flats and didn't try to sell us anything that wasn't right for us. I will definitely ... Read Full Review

We had a great experience searching for a three bedroom flat with Black Katz West Hampstead. Aiden and Gary were extremely helpful in organising viewings and helping us find properties that fit our criteria. They took the time to get to know us and our requirements unlike other agencies. Could not ... Read Full Review

Erika and Aidan at Black Katz have been fantastic in the process of starting a new tenancy - they have been really friendly, helpful and responsive at all times, and Erika in particular has been great at answering our questions and helping to allay the usual pre-move worries. I wish all estate ... Read Full Review

Black Katz has been highly efficient and helpful throughout the entire process. They respond quickly to all enquiries and endeavour to ensure that the rental process goes as smoothly as ... Read Full Review

Initiating contact from outside the UK, the team showed me the apartment and all its details via a live video session. The process was handled seamlessly from the very beginning and in a very friendly manner. The team is easy to communicate with, has fast response times, clear and detailed ... Read Full Review

Really great communication. Made the whole process very easy! Would recommend Black Katz to everyone. Erika and Aidan were really easy to work with and extremely effective and ... Read Full Review

From first contact to viewing to paperwork to getting the keys, Black Katz were extremely helpful and efficient. Aidan was very friendly and knowledgeable, and we were able to view the flat very quickly after making contact. Once we had an offer accepted Erika was very efficient with all the ... Read Full Review

We are very happy from service of the agency the are a great people and they help us a lot . Thank you very ... Read Full Review

Both staff members are excellent at finding the right place and genuinely care about your own personal circumstances. They take into account all factors, are efficient, personable, professional, and were a pleasure to deal with. I couldn't recommend them highly ... Read Full Review

Was a pleasure to run all the viewing and all the procedures with Aidan, super friendly, kind and always available...made us feel comfortable and trustfully about what we were getting...thanks for your help and ... Read Full Review

Aidan was really helpful and understanding ours needs. He was always available and he has a great customer service ... Read Full Review

Black Katz is a great letting agency. Their staff is super attentive, agreeable and not as pushy as the rest of London's. I've talked first with Charlie Simz from Candem agency and since they had a property at West Hampsted to show, he put me in contact with Aidan. Aidan is a fantastic agent, ... Read Full Review

Right from the initial phone call, all the way through to signing the tenant agreement, the standard of professionalism shown was high. They took the time to listen to us, and offered to provide help where possible. It was a very smooth and stress-free experience and I highly recommend their ... Read Full Review

Both profffesional, really excellent and nice. They found us exactly what we were looking for straight away. We felt informed throughout the process and we were able to reach them at any time which really suited our ... Read Full Review

Having worked as an estate agent myself I was astounded by how professional and helpful Black Katz were. After my first conversation with Aidan he took time to get to know me and about our search. He then showed us properties that matched our requirements but which were quite different in location ... Read Full Review

I have to say I have a great experience using Blackkatz from day one. Aidan, who spent many a late evening showing me various properties around North west London was fantastic.He listened to exactly what I wanted and informed me of all costs and fees that would apply to each property that we looked ... Read Full Review