Worst letting agent going would not touch them with a barge pole, no consideration for tenants, just want the money and leave you in dirty unfit ... Read Full Review

Always been helpful, any issue with the property always tried to resolve it ASAP. He had always gave us clear instructions. In the future if we ever need an agent the first choice will be Austin D'arcy and will be happy to deal with Gurwin. And also the landlord is great. Thank ... Read Full Review

Was a comfortable tenancy with the agents. Was able to contact them easily and directly whenever and issue arose, and they would readily solve it and facilitate communication between ourselves and the landlord. Was able to negotiate with them towards the end of the tenancy sorting out the ... Read Full Review

Always responded to queries and forwarded communications between myself and the landlord quickly. Periodic maintenance/inspections and final checkout were ... Read Full Review

I have been renting for 3 years through Austin Darcy and they have been excellent. Any issues have been sorted straight away, service is polite and jobs are done without any messing about. Very satisfied and I would recommend to ... Read Full Review

We were in dire straits. We had been frantically house hunting for weeks, being told that finding a five bedroom house for sharers would be near impossible at this point. Eventually we found a house through an alternate agency, however It was horrendous every step of the way. Their overly-involved ... Read Full Review

With 48 hours before moving in to a property with another agency, we were turned away. Fortunately with the expertise of Gurwin Heer (and Amira) we were able to find a new property with Austin D'arcy under extremely tight time constraints and the move in process was perfect. Cannot recommend ... Read Full Review

Gurwin is very passionate about his job and he is always prompt, polite and thorough! I am absolutely happy and it must admit that it is hard to find such a customer service ... Read Full Review

I would highly recommend Anna Taraciuc. She is extremely helpful, quick in communicating, efficient, professional, very polite and always ... Read Full Review

Very efficient service and always promptly reply. Anna is friendly and helped a lot in negotiations. Thank you once again and it is highly ... Read Full Review

Both Anna and Gurwin has showed their being very professional. Any time we had something to discuss about, they were there listening and very fast when something needed to be ... Read Full Review

Really helpful and fast letting. Both Gurwin and Anna always being prompt to help and to answer any queries. Would definitely ... Read Full Review

Fantastic agents, got into my new flat very quickly and was stress free. All my requests have been resolved super fast and I will definitely use Austin D'Arcy again, Gurwin is really helpful and always ... Read Full Review

The Gurwin very quick and good does his job. Very good communication. With pleasure I will to ask him about any help in the ... Read Full Review

Helpfull as usual if we have even the smallest problem they are always ready to help. 7 year in London and I've been with more then 10 agency, but untill now Austin D'arcy in Shepherd Bush is been the ... Read Full Review

Two friends and I rented a flat with Austin D'Arcy for 3 years in Shepherds Bush. Whenever I rent a apartment, I always assume that the estate agents / landlord will be horrible or try and rip me off. After many bad experiences of having them lie or try to withhold deposits unfairly, my view ... Read Full Review

Dealing with both Anna and Gurwin was such a pleasant experience. They were, and still are, extremely responsive and professional. I feel so lucky to have such great agents and with me throughout this ... Read Full Review

The team at Austin D'Arcy were great in helping us move up to London. If there were any issues with the house, they were prompt in getting them fixed. One thing I really appreciated was the fact that they were very fast at replying to our emails, this is something that is lacking from most ... Read Full Review

We recently moved into a house in East Acton which is being managed by Austin D'arcy. We are so impressed with the service that has been provided by this agency, including the management of documents we had to sign and the excellent and polite customer service from Anna. I have recommended Austin ... Read Full Review

Great service, I have been using Austin D'ARCY for years. They offer full management services for the rental market with ... Read Full Review