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Austin D'arcy
Gurwin
4.9/5, 67 Reviews
97% Recommended
100% sales valuation accuracy
99% letting valuation accuracy
0% sales fee satisfaction
98% letting fee satisfaction
About Gurwin
No Biography Found
Latest Reviews
Liliam Pumpernickel
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 0% | 0% | 0% |
| Lettings | 99% | 98% | 100% | 100% |
Latest Properties
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Worst letting agent going ...
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1 Star Review
Gurwin
By : 'Renter'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : W6
Nov 4, 2020
People found this helpful0
Worst letting agent going would not touch them with a barge pole, no consideration for tenants, just want the money and leave you in dirty unfit ... Read Full Review
Comments on Agent Fees
Too high
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Renter said about Austin D'arcy
Services : Letting( As a Tenant )Date: 4th Nov 2020
Worst letting agent going would not touch them with a barge pole, no consideration for tenants, just want the money and leave you in dirty unfit accommodation.
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Excellent service by ...
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5 Star Review
Gurwin
Gurwin
By : 'Kumar'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW46
Oct 29, 2018
People found this helpful0
Always been helpful, any issue with the property always tried to resolve it ASAP. He had always gave us clear instructions. In the future if we ever need an agent the first choice will be Austin D'arcy and will be happy to deal with Gurwin. And also the landlord is great. Thank ... Read Full Review
Comments on Agent Fees
Very good
Comments (0) Report abuseAlways been helpful, any issue with the property always tried to resolve it ASAP. He had always gave us clear instructions. In the future if we ever need an agent the first choice will be Austin D'arcy and will be happy to deal with Gurwin. And also the landlord is great.
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Kumar Pagalug said about Austin D'arcy
Services : Letting( As a Tenant )Date: 29th Oct 2018
Always been helpful, any issue with the property always tried to resolve it ASAP. He had always gave us clear instructions. In the future if we ever need an agent the first choice will be Austin D'arcy and will be happy to deal with Gurwin. And also the landlord is great.
Thank you
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5 Star Review
Gurwin
By : 'Greyhound'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : W6
Sep 3, 2018
People found this helpful0
Was a comfortable tenancy with the agents. Was able to contact them easily and directly whenever and issue arose, and they would readily solve it and facilitate communication between ourselves and the landlord. Was able to negotiate with them towards the end of the tenancy sorting out the ... Read Full Review
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Greyhound Road said about Austin D'arcy
Services : Letting( As a Tenant )Date: 3rd Sep 2018
Was a comfortable tenancy with the agents. Was able to contact them easily and directly whenever and issue arose, and they would readily solve it and facilitate communication between ourselves and the landlord. Was able to negotiate with them towards the end of the tenancy sorting out the termination quite comfortably. Happy with the overall service provided.
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Prompt and ...
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4 Star Review
Gurwin
By : 'Tennant'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W12
Sep 2, 2018
People found this helpful0
Always responded to queries and forwarded communications between myself and the landlord quickly. Periodic maintenance/inspections and final checkout were ... Read Full Review
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Tennant said about Austin D'arcy
Services : Letting( As a Tenant )Date: 2nd Sep 2018
Always responded to queries and forwarded communications between myself and the landlord quickly. Periodic maintenance/inspections and final checkout were straightforward.
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Friendly and efficient. 100% ...
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5 Star Review
Gurwin
By : 'Dan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W14
Aug 30, 2018
People found this helpful0
I have been renting for 3 years through Austin Darcy and they have been excellent. Any issues have been sorted straight away, service is polite and jobs are done without any messing about. Very satisfied and I would recommend to ... Read Full Review
Comments on Agent Fees
Fees are good. Rent has not increased.
Comments (0) Report abuseI have been renting for 3 years through Austin Darcy and they have been excellent. Any issues have been sorted straight away, service is polite and jobs are done without any messing about.
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Dan said about Austin D'arcy
Services : Letting( As a Tenant )Date: 30th Aug 2018
I have been renting for 3 years through Austin Darcy and they have been excellent. Any issues have been sorted straight away, service is polite and jobs are done without any messing about.
Very satisfied and I would recommend to others.
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Gurwin is an absolute ...
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5 Star Review
Gurwin
By : 'Liliam'
Services : Letting( As a Tenant )
Rent PCM : £3250
Would you recommend ? : Yes
Postcode : W12
Aug 30, 2018
People found this helpful0
We were in dire straits. We had been frantically house hunting for weeks, being told that finding a five bedroom house for sharers would be near impossible at this point. Eventually we found a house through an alternate agency, however It was horrendous every step of the way. Their overly-involved ... Read Full Review
Comments (0) Report abuseWe were in dire straits. We had been frantically house hunting for weeks, being told that finding a five bedroom house for sharers would be near impossible at this point. Eventually we found a house through an alternate agency, however It was horrendous every step of the way. Their overly-involved referencing process took forever, and we routinely struggled to contact them. After this stressful period we had organized the move, with vans already booked. 2 days before the date, the alternate agency informed us the landlord had licensing problems, and we would be unable to move in. We were incredibly stressed, having to go all the way back to square one.
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Liliam Pumpernickel said about Austin D'arcy
Services : Letting( As a Tenant )Date: 30th Aug 2018
We were in dire straits. We had been frantically house hunting for weeks, being told that finding a five bedroom house for sharers would be near impossible at this point. Eventually we found a house through an alternate agency, however It was horrendous every step of the way. Their overly-involved referencing process took forever, and we routinely struggled to contact them. After this stressful period we had organized the move, with vans already booked. 2 days before the date, the alternate agency informed us the landlord had licensing problems, and we would be unable to move in. We were incredibly stressed, having to go all the way back to square one.
In a last ditch effort, we found what looked to be the last available house that fit our needs, a house advertised by Austin D'arcy.
Gurwin stepped up HUGE. He managed to sort all of the necessary paperwork and referencing in TWO DAYS, something that we had failed to do in two weeks with the other agency. This meant we got to keep to our schedules, not have to pay fees for additional moving vans, and we even ended up with a much better house. Gurwin is an absolute hero!
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5 Star Review
Gurwin
By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
Aug 30, 2018
People found this helpful0
With 48 hours before moving in to a property with another agency, we were turned away. Fortunately with the expertise of Gurwin Heer (and Amira) we were able to find a new property with Austin D'arcy under extremely tight time constraints and the move in process was perfect. Cannot recommend ... Read Full Review
Comments on Agent Fees
Austin D'arcy's fees were HALF that of the previous agency who were utterly useless and backed out on us with 2 days before move in.
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Tom Wyness said about Austin D'arcy
Services : Letting( As a Tenant )Date: 30th Aug 2018
With 48 hours before moving in to a property with another agency, we were turned away. Fortunately with the expertise of Gurwin Heer (and Amira) we were able to find a new property with Austin D'arcy under extremely tight time constraints and the move in process was perfect. Cannot recommend this firm enough. They are good people and a fantastic agency.
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He is ...
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5 Star Review
Gurwin
By : 'Eliana'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W12
Apr 12, 2018
People found this helpful0
Gurwin is very passionate about his job and he is always prompt, polite and thorough! I am absolutely happy and it must admit that it is hard to find such a customer service ... Read Full Review
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Eliana said about Austin D'arcy
Services : Letting( As a Tenant )Date: 12th Apr 2018
Gurwin is very passionate about his job and he is always prompt, polite and thorough! I am absolutely happy and it must admit that it is hard to find such a customer service nowadays.
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5 Star Review
Gurwin
By : 'Irina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
Apr 2, 2018
People found this helpful0
I would highly recommend Anna Taraciuc. She is extremely helpful, quick in communicating, efficient, professional, very polite and always ... Read Full Review
Comments on Agent Fees
The fees are fair
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Irina said about Austin D'arcy
Services : Letting( As a Tenant )Date: 2nd Apr 2018
I would highly recommend Anna Taraciuc. She is extremely helpful, quick in communicating, efficient, professional, very polite and always reliable!
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Very efficient service and ...
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5 Star Review
Gurwin
By : 'Kai'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6
Mar 10, 2018
People found this helpful0
Very efficient service and always promptly reply. Anna is friendly and helped a lot in negotiations. Thank you once again and it is highly ... Read Full Review
Comments on Agent Fees
Good
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Kai said about Austin D'arcy
Services : Letting( As a Tenant )Date: 10th Mar 2018
Very efficient service and always promptly reply. Anna is friendly and helped a lot in negotiations. Thank you once again and it is highly recommended.
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Both Anna and Gurwin has ...
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5 Star Review
Gurwin
By : 'Diana'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : W6
Feb 12, 2018
People found this helpful0
Both Anna and Gurwin has showed their being very professional. Any time we had something to discuss about, they were there listening and very fast when something needed to be ... Read Full Review
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Diana said about Austin D'arcy
Services : Letting( As a Tenant )Date: 12th Feb 2018
Both Anna and Gurwin has showed their being very professional. Any time we had something to discuss about, they were there listening and very fast when something needed to be fixed
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Really helpful and fast ...
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5 Star Review
Gurwin
By : 'Guilherme'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W6
Feb 12, 2018
People found this helpful0
Really helpful and fast letting. Both Gurwin and Anna always being prompt to help and to answer any queries. Would definitely ... Read Full Review
Comments (0) Report abuseReally helpful and fast letting. Both Gurwin and Anna always being prompt to help and to answer any queries.
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Guilherme Brandao said about Austin D'arcy
Services : Letting( As a Tenant )Date: 12th Feb 2018
Really helpful and fast letting. Both Gurwin and Anna always being prompt to help and to answer any queries.
Would definitely recommend
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Fantastic agents, got into my ...
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5 Star Review
Gurwin
By : 'AM'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : W129
Feb 12, 2018
People found this helpful0
Fantastic agents, got into my new flat very quickly and was stress free. All my requests have been resolved super fast and I will definitely use Austin D'Arcy again, Gurwin is really helpful and always ... Read Full Review
Comments on Agent Fees
Reasonable compared to other agents but I do believe there should be no additional fees for tenants as recommended by the government.
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AM said about Austin D'arcy
Services : Letting( As a Tenant )Date: 12th Feb 2018
Fantastic agents, got into my new flat very quickly and was stress free. All my requests have been resolved super fast and I will definitely use Austin D'Arcy again, Gurwin is really helpful and always pleasant.
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The Gurwin very quick and ...
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5 Star Review
Gurwin
By : 'belapko'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW4
Dec 25, 2017
People found this helpful0
The Gurwin very quick and good does his job. Very good communication. With pleasure I will to ask him about any help in the ... Read Full Review
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belapko said about Austin D'arcy
Services : Letting( As a Tenant )Date: 25th Dec 2017
The Gurwin very quick and good does his job. Very good communication. With pleasure I will to ask him about any help in the future.
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Helpfull as usual if we have ...
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5 Star Review
Gurwin
By : 'Simo'
Services : Letting( As a Tenant )
Rent PCM : £1111
Would you recommend ? : Yes
Postcode : W12
Dec 13, 2017
People found this helpful0
Helpfull as usual if we have even the smallest problem they are always ready to help. 7 year in London and I've been with more then 10 agency, but untill now Austin D'arcy in Shepherd Bush is been the ... Read Full Review
Comments on Agent Fees
Nothing bad to say just great things!!!
Comments (0) Report abuseHelpfull as usual if we have even the smallest problem they are always ready to help.
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Simo said about Austin D'arcy
Services : Letting( As a Tenant )Date: 13th Dec 2017
Helpfull as usual if we have even the smallest problem they are always ready to help.
7 year in London and I've been with more then 10 agency, but untill now Austin D'arcy in Shepherd Bush is been the best!!!!!
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Two friends and I rented a ...
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5 Star Review
Gurwin
By : 'Fergus'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
Nov 12, 2017
People found this helpful0
Two friends and I rented a flat with Austin D'Arcy for 3 years in Shepherds Bush. Whenever I rent a apartment, I always assume that the estate agents / landlord will be horrible or try and rip me off. After many bad experiences of having them lie or try to withhold deposits unfairly, my view ... Read Full Review
Comments on Agent Fees
Fees were OK. We had to pay an admin fee to sign the contract & from memory I think we may have had to pay a inventory fee at the start of the contract. But, those were highlighted to us at the time & it didn't come as a surprise. At the end of the tenancy there were no fees. We had to pay for a professional clean, but we got to choose our own provider. Again though, we were aware of that from the start.
Comments (0) Report abuseTwo friends and I rented a flat with Austin D'Arcy for 3 years in Shepherds Bush.
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Fergus said about Austin D'arcy
Services : Letting( As a Tenant )Date: 12th Nov 2017
Two friends and I rented a flat with Austin D'Arcy for 3 years in Shepherds Bush.
Whenever I rent a apartment, I always assume that the estate agents / landlord will be horrible or try and rip me off. After many bad experiences of having them lie or try to withhold deposits unfairly, my view of them is very jaded.
I am pleased to say that Austin D'Arcy is the best experience I have had in London.
When we first moved in, the flat was all clean and functional, no bad surprises there.
Generally they, with the landlord, were very quick to repair any faults and tended to be pretty reasonable about things. When our flat got broken into, they paid for a replacement door. When the washing machine broke, they paid for and installed a replacement pretty quickly. When I complained that my bedframe had broken and requested a new one, I got a new one from them. So all happy there.
After living there for 3 years, I was concerned about whether they were going to make it difficult for us to get our deposit back. But it was returned in full within a week of the tenancy ending! We had to pay for a professional end of tenancy clean as part of our contract, but we were allowed to pick our own cleaners and negotiate our own rates with them, so that seemed fair enough.
All in all I have been pleasantly surprised by them and would happily recommend them to a friend.
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Dealing with both Anna and ...
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5 Star Review
Gurwin
By : 'Mel-S'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : W12
Oct 31, 2017
People found this helpful0
Dealing with both Anna and Gurwin was such a pleasant experience. They were, and still are, extremely responsive and professional. I feel so lucky to have such great agents and with me throughout this ... Read Full Review
Comments on Agent Fees
I feel they were reasonable
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Mel-S said about Austin D'arcy
Services : Letting( As a Tenant )Date: 31st Oct 2017
Dealing with both Anna and Gurwin was such a pleasant experience. They were, and still are, extremely responsive and professional. I feel so lucky to have such great agents and with me throughout this tenancy.
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The team at Austin ...
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5 Star Review
Gurwin
By : 'ETaylor'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
Oct 16, 2017
People found this helpful0
The team at Austin D'Arcy were great in helping us move up to London. If there were any issues with the house, they were prompt in getting them fixed. One thing I really appreciated was the fact that they were very fast at replying to our emails, this is something that is lacking from most ... Read Full Review
Comments on Agent Fees
Compared with other agents the fees were not bad.
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ETaylor said about Austin D'arcy
Services : Letting( As a Tenant )Date: 16th Oct 2017
The team at Austin D'Arcy were great in helping us move up to London. If there were any issues with the house, they were prompt in getting them fixed. One thing I really appreciated was the fact that they were very fast at replying to our emails, this is something that is lacking from most agencies but not Austin D'Arcy. The staff are friendly and happy to help. Their prices are fair too considering the location of the properties.
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We recently moved into a ...
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5 Star Review
Gurwin
By : 'Grace'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
Sep 20, 2017
People found this helpful0
We recently moved into a house in East Acton which is being managed by Austin D'arcy. We are so impressed with the service that has been provided by this agency, including the management of documents we had to sign and the excellent and polite customer service from Anna. I have recommended Austin ... Read Full Review
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Grace said about Austin D'arcy
Services : Letting( As a Tenant )Date: 20th Sep 2017
We recently moved into a house in East Acton which is being managed by Austin D'arcy. We are so impressed with the service that has been provided by this agency, including the management of documents we had to sign and the excellent and polite customer service from Anna. I have recommended Austin D'arcy to a number of friends who are looking to move to London.
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Great service, I have been ...
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5 Star Review
Gurwin
By : 'Yatin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W6
Aug 29, 2017
People found this helpful0
Great service, I have been using Austin D'ARCY for years. They offer full management services for the rental market with ... Read Full Review
Comments on Agent Fees
Very reasonable rates.
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Yatin said about Austin D'arcy
Services : Letting( As a Owner )Date: 29th Aug 2017
Great service, I have been using Austin D'ARCY for years. They offer full management services for the rental market with efficiency.
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