I recently instructed Castles (the Hertford Road, Edmonton branch) to let out my apartment. Alex and his team were super friendly, efficient and professional, leading me through the whole process and finding a tenant at what was a stressful time for me. All enquiries were dealt with promptly and ... Read Full Review

Best agency ever ,I had a bad experience with my old house and I need it a new house really quickly and Sertac and Fay helped me to find the perfect place and I can’t say Thank you enough for that ,I HIGHLY RECOMMEND ,this guys are the best THANK YOU ... Read Full Review

Sertac and Alex were really helpful in finding me a suitable property to let. The kept me up to date with details and new property alerts. When i found a property they made the process seamless from the viewing to the moving in. Thanks ... Read Full Review

Id like to thank Alex and sertac for ongoing help and support. Its nice to see people doing g that little extra to ensure everything goes to plan. You are both a credit to your team. Thanks ... Read Full Review

Castles team members are great! They have helped me throughout my tenancy with professionalism and promptness. Highly recommend! Thank you Alex, Sertac and the lovely ladies from Maintenance ... Read Full Review

Alex and Sertac were really helpful, and professional. I felt very much I could trust them and I would definitely recommend them. This was about finding a tenant for my property in Edmonton. I think they know the market very well. 10/10 ... Read Full Review

We had an aweful experience with our previous letting agents and once we contacted Castles, things have been much better and so far, we are very happy with the service we have had. We hope Castles can keep up the good ... Read Full Review

I will be open I hadn't had much luck in the recent couple of months with property viewing, something was always missing. In March I went to view a property managed by Castles and the agent who I met was Sertac, it was an open house viewing and I was on my own while quite a few others come in ... Read Full Review

Castles have handled our two flat in Tottenham since 2010. During this time both Alex and Sertac have displayed exceptional Professionalism in handling issues which have arisen . We would recommend them without reservation. A mention should also be made here of Fatima(Technical and property ... Read Full Review

I have used Castles for letting my flats for around 15 months and I have to say that they have been brilliant. They realistically estimated my prospective rents and have found brilliant tenants for me and continued to support me through the tenancy. The repairs team are equally brilliant - they ... Read Full Review

Alex and Sertac made our moving house experience easy going and straight forward. Thank you for being so clear and transparent during the whole process. I really recommend ... Read Full Review

Very bad customer service always lying about being on the "phone" or in "meetings" they do not return calls and move in random tenants for money without due care to others and lack of consideration for the landlords wishes! Incompetent, neglectful, cold hearted, seem to suffer ... Read Full Review

Both members of staff were very helpful. Steven as the person who was present during viewing of the property and signing the contract was very pisitive. He has dealt with everything professionally. He was very approachable. Sertac was also helpful and it was nice and reassuring to see someone who ... Read Full Review

I dealt with Sertac at the Edmonton branch & Tom at Waltham Abbey. Both were very helpful & kept me informed regularly by phone & email. Both very pleasant ... Read Full Review

The agent was very professional and helpful throughout the whole process. I have trouble with phone reception in my workplace but he was flexible and answered all my emails promptly. I would recommend Castles Estate Agents and Sertac in particular to anyone looking to rent a ... Read Full Review

Sertac Cargoz was instrumental in me renting a property from Castles. His professionalism and affable attitude was immense. His knowledge of the rental market and quick turnarounds to my queries and requests was highly appreciable. I will recommend Sertac any day. His manager Alex was equally ... Read Full Review