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Rachel

5/5, 23 Reviews
100% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

0% letting fee satisfaction

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About Rachel

Branch Manager at Robert Oulsnam & Company

235 Mary Vale Road,Birmingham
West Midlands
B30 2DL
0121 433 4500
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Having been with the Company since 2010, Rachel initially worked at our Northfield Branch before becoming Branch Manager of our Bournville Office in 2013. Living locally, Rachel has a real passion for, and extensive knowledge of the Bournville area, as well as the exceptional and sought after local schools, some
of which her own children have attended. She previously worked as an Independent Financial Adviser for in excess of 20 years, and also for a major Building Society.
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Professional throughout.Kept ...

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5 Star Review
UserName

Becky

UserName

Rachel

By : 'robert'
Services : Sales( As a Vendor )
Sold price : £320000
Would you recommend ? : Yes
Postcode : B30

Jul 18, 2021
People found this helpful0

Professional throughout. Kept me up to date at every stage. Knew the the Bournville market very well. Everyone should use Oulsnam for their ... Read Full Review

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By : Rachel Andrews

Jul 19, 2021

Many thanks for your kind words Rob. We\'re delighted we were able to help with the sale of your ...

Excellent service, ...

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5 Star Review
UserName

Karen

UserName

Rachel

By : 'Jackie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Nov 10, 2020
People found this helpful0

Can't fault the service. Kept us well informed even through Covid. They were professional at all times and very supportive from start to finish. Showing respect to us as a family. We have used them several times over the years and they have never let us down. Excellent ... Read Full Review

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By : Rachel Andrews

Nov 10, 2020

Many thanks for your kind comments Jackie. We wish you and the family ...

An excellent team led by ...

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5 Star Review
UserName

Rachel

UserName

Becky

By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Aug 20, 2020
People found this helpful0

An excellent team led by Rachel. At all times they were professional, helpful, patient and friendly. They ably guided through the sale and purchase of our properties, providing support and expertise at all times. Our thanks go to the whole team, in particular Rachel and Becky who mostly handled our ... Read Full Review

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An absolutely brilliant team ...

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5 Star Review
UserName

Rachel

UserName

Becky

By : 'Laurie'
Services : Sales( As a Vendor )
Sold price : £433000
Would you recommend ? : Yes
Postcode : B30

Aug 4, 2020
People found this helpful0

An absolutely brilliant team led by Rachel who simply couldn’t do enough to help us sell our house during the difficult Covid period. Back in February Rachel managed to take our instruction to sell, photograph and measure, create a detailed report and place on the market all within 24 ... Read Full Review

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I used Oulsnam in Bournville ...

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5 Star Review
UserName

Rachel

UserName

Becky

By : 'Jane'
Services : Sales( As a Vendor )
Sold price : £730000000
Would you recommend ? : Yes
Postcode : B29

May 5, 2020
People found this helpful0

I used Oulsnam in Bournville to sell my parents property and Rachel the Manager & all the staff are excellent at their job. They returned my calls immediately & showed lots of people round my parents house. They always have me good advice & kept me informed of viewers ... Read Full Review

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By : Rachel Andrews

May 6, 2020

Thank you Jane for your very kind comments, it has been a pleasure working with ...

Very good, realistic ...

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5 Star Review
UserName

Rachel

UserName

Samantha

By : 'M.'
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : B30

Apr 13, 2019
People found this helpful0

I am very satisfied with the service, the communication and the friendly support given by Rachel. She kept me very well informed and explained everything clearly without using a lot of technical ... Read Full Review


Comments on Agent Fees

Fair rate.

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By : Rachel Andrews

Apr 15, 2019

Many thanks for your kind comments Mr Stock, we are very pleased you are happy with the service we ...

Fantastic and professional ...

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5 Star Review
UserName

Karen

UserName

Rachel

By : 'Kara,'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Nov 10, 2018
People found this helpful0

It has been an absolute pleasure to deal with oulsnam for the sale of their house. We trusted their advice for marketing and got the top end value for our property. Karen has be great at keeping contact throughout the sales process, chasing solicitors for buying and selling and keeping us close to ... Read Full Review


Comments on Agent Fees

The fees were competitive for high street agents and higher than internet based companies but I feel like we had absolute value for money

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By : Rachel Andrews

Nov 12, 2018

Many thanks for your lovely review Kara, we all hope you and the family have settled well into your new home, and wish you all every happiness in the ...

Sale of Bournville ...

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5 Star Review
UserName

Rachel

By : 'LinB'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Jul 5, 2018
People found this helpful0

We approached Oulsnam because they sell so many properties in Bournville. Rachel called initially to discuss the sale. She was very professional and gave good advice. Stephen did several viewings and was also very efficient after our property was sold in chasing up Solicitors and getting the ... Read Full Review


Comments on Agent Fees

As quoted and similar to other agents in the area. Well earned.

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selling and ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Dee'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

May 30, 2018
People found this helpful0

I recently sold my property and also bought a new property through the Bournville branch of Robert Oulsnam. From my first contact with the office right through to picking up the keys of my new property on moving day was a very positive one. Rachel, Karen and Samantha were always professional, ... Read Full Review


Comments on Agent Fees

I think everyone wants to pay as little as possible when selling a property so of course I would have liked to have paid less. That said I think the fees were fair and certainly competitive with the other agents in the area. I felt I got value for money particularly when it came to my buyers wanting to do surveys etc and I didn't have to book time off work to be there as it was all taken care of.

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Professional yet ...

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5 Star Review
UserName

Rachel

UserName

Samantha

By : 'The'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : B30

May 9, 2018
People found this helpful1

Rachel and Sam were professional yet personal when we sold and exchanged on our property earlier this year. Rachel was a wealth of knowledge and always had time for our many questions we had to ask as this was the first time we had sold a property. We really cannot thank Rachel and her team enough ... Read Full Review


Comments on Agent Fees

Fees were Good especially for the hard work they all put in to sell our property.

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By : Rachel Andrews

May 11, 2018

Thank you so much for your review and kind comments. We wish you and all the family every happiness in your new ...

A professional, competent ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'The'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : B30

Apr 27, 2018
People found this helpful0

From initial contact until the day of our move we were dealt with competently, quickly and thoughtfully. Rachel has extensive knowledge of the area, is up to date with the local market trends and, therefore, was very good at matching us with a buyer very quickly. The rest of the process went ... Read Full Review


Comments on Agent Fees

Agent's fees were as expected - standard for an Estate Agent of this type.

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By : Rachel Andrews

Apr 28, 2018

Thank you for your very kind comments, we all hope you are very happy in your New ...

We found working with Oulsnam ...

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5 Star Review
UserName

Rachel

UserName

Samantha

By : 'P&V'
Services : Sales( As a Buyer )
Sold price : £275000
Would you recommend ? : Yes
Postcode : B30

Mar 14, 2018
People found this helpful0

We found working with Oulsnam to be a positive experience right from the first viewing through to completion and moving ... Read Full Review

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From the very beginning right ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Judith'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B38

Mar 13, 2018
People found this helpful0

From the very beginning right up until completion of the sale of my property Rachel Andrews and Karen Crayton in particular were positive and professional. They filled me with confidence that I had chosen the best Estate Agent for selling my property and 'held my hand' through the ups and ... Read Full Review


Comments on Agent Fees

Worth the money for a dy Sanders

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By : Rachel Andrews

Mar 14, 2018

Many thanks for your kind review Judy, it was a pleasure to help and we wish you every happiness in your New ...

Thank you Oulsnam for helping ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Chris'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : B30

Jan 29, 2018
People found this helpful1

Thank you Oulsnam for helping us navigate through the Viewing, choosing and buying process. Our successful purchase went through in October and we are still scraping off woodchip from our dreamhouse and making it into the living space we want :) These are the best estate agents I have ever dealt ... Read Full Review


Comments on Agent Fees

The fees were inline with other agencies.

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By : Rachel Andrews

Jan 29, 2018

Hi Chris. Thank you for your kind comments. We all hope you are very happy in your New Home ...... good luck with the ...

I was so thrilled with the ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B29

Jan 2, 2018
People found this helpful0

I was so thrilled with the amazing service which was so friendly during the sale of your home for the last 15 years . Karen and Rachel were so kind and helpful often emailing out of hours to reassure me with sorting out our completion date I found them so professional and kind and really took ... Read Full Review


Comments on Agent Fees

I believe it is worth every penny . Karen and Rachel were amazing

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Buying and selling houses is ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'G'
Services : Sales( As a Vendor )
Sold price : £149500
Would you recommend ? : Yes
Postcode : B30

Nov 14, 2017
People found this helpful0

Buying and selling houses is a stressful experience. The team at Oulsnam made it as stressfree as possible, they were always there to lend a hand, and were friendly and approachable throughout. We would highly recommend their ... Read Full Review


Comments on Agent Fees

Competitive, fixed and fair. Well worth the service.

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We had the best and most easy ...

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5 Star Review
UserName

Rachel

By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Sep 27, 2017
People found this helpful0

We had the best and most easy experience of selling our house in Bournville via Rachel and her lovely staff. They say selling your house can be stressful but that certainly wasn't the case thanks to Robert Oulsnams Bournville branch. From the moment Rachel entered our house to give us a valuation, ... Read Full Review


Comments on Agent Fees

The agents' fees were very reasonable

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By : Rachel Andrews

Sep 28, 2017

Thank you so much for your kind comments Mr & Mrs Smith. We're delighted you were so happy with our service, and we wish you every happiness in your new ...

All the staff at Robert ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Sep 24, 2017
People found this helpful0

All the staff at Robert Oulsnam's Bournville Office were thoroughly professional. They were always ready and willing to assist and made both the sale of our old property and the purchase of our new home as straight forward as possible. I would highly recommend this estate agent to any prospective ... Read Full Review


Comments on Agent Fees

Very reasonable fixed fee with no hidden costs.

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By : Rachel Andrews

Sep 25, 2017

Many thanks for your kind comments. We hope you and your family are very happy in your New ...

Our experience of selling ...

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5 Star Review
UserName

Rachel

By : 'Matt'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Jun 28, 2017
People found this helpful0

Our experience of selling through Oulsnams, Bournville was first class. We received our first visit from Rachel Andrews on the afternoon we made contact with them. She immediately put us at ease and impressed with her manner, experience and knowledge of the local market. Photographs were taken and ... Read Full Review


Comments on Agent Fees

The fees were not the cheapest we could find, but were reasonable value and in my opinion "you get what you pay for". We more than made up for the slightly higher fee in the sale price achieved and the service is vital when issues arise along the way that cause stress!

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By : Rachel Andrews

Jun 30, 2017

Many thanks for your kind comments. We hope that you and your family have settled well in your New ...

Excellent service from the ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Richard'
Services : Sales( As a Vendor )
Sold price : £395000
Would you recommend ? : Yes
Postcode : B30

Mar 21, 2017
People found this helpful0

Excellent service from the team at the Bournville office, very helpful and supportive. Their advice based on their experience turned out to be right, every time. Would highly ... Read Full Review


Comments on Agent Fees

Service was worth the competitive fee

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By : Rachel Andrews

Mar 21, 2017

Thank you for your review Richard - we wish you all the very best for the ...

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Robert Oulsnam & Company
Branch-Bournville,Birmingham,B30