A completely friendly and professional service, giving appropriate advice at the right times - including late at night when about to go on holiday. Comprehensive communications at the right level of detail and frequency throughout, with no frustration or pressure of any kind. Experienced ... Read Full Review

Absolutely brilliant! Highly recommend Nick, Eleanor and Phoebe at Braintree were just great, given all the circumstances. They helped to manage my expectations, continually chased and harried to get my sale to completion. The Braintree team went beyond their expected duties, contacting other ... Read Full Review

From the moment we met Eleanor Topham we felt she was someone who could be trusted. Eleanor was honest and straightforward in her communication and following her advice we completed the sale of our house without any dramas. Her colleague Phoebe is also a delightful and professional individual who ... Read Full Review

We had a very fluid experience in selling our house. We were kept informed and all staff were polite and helpful. We would use them again (though not in the near future of ... Read Full Review

Nick and Phoebe were on the ball from the moment we enquired through the web on the property. Right through to the end of the process. They answered all my questions and were always available to assist me whenever I needed help with anything. I would highly recommend Berefords and Nick and Phoebe ... Read Full Review

Excellent from start to finish, I bought a flat through Beresfords and can't fault their service. The sale was dealt with by Phoebe, who was helpful with giving regular ... Read Full Review

Phoebe has been supportive and flexible throughout the process, she is a credit to the Beresford ... Read Full Review

Viewed 2 properties with Phoebe Holland and had a great experience. Very professionally friendly/welcoming and informative. Offered help and recommendations when needed. Viewed other properties with other Estate Agents on the day and she was by far the best agent I came across. Offered on a ... Read Full Review

I was given a nearly impossible situation where I had to sell my flat in two weeks in order to keep the house I wanted. Eleanor, Pheobe and the team at beresfords managed to pull it off and not only sell within the timeframe but get me a great price. I was really particular about how I wanted to ... Read Full Review

Very professional, kind and helpful. Kept me informed and answered all my ... Read Full Review

This was not the easiest sale with a few tricky issues, both Phoebe and Eleanor have been amazing at chasing through problems and going above and beyond their remit to push this through as quickly as they could. Despite some external pressures they've remained calm and professional throughout ... Read Full Review

Great experience buying our first home through Beresfords. We worked with Phoebe throughout the entire process from the first viewing, putting in our offer and all the way through to collecting our ... Read Full Review

I just want to say a huge thank you to Eleanor for coming to my rescue and keeping me calm with my move. She promised she would sell my property and help me with all the whole process which she did amazingly always had time to reply to my every concern I had and kept me updated. Thank you also to ... Read Full Review

Phoebe, Eleanor and Nick were just fabulous through a very long bumpy process. Professional yet friendly and very supportive. I would highly recommend Beresfords for your sale; certainly the Braintree branch ... Read Full Review

Amazing staff who go the extra mile, in particular, Phoebe who was always ready to help with any questions I had. They offered more services than just sales and pointed me in the right direction for surveys and everything else I ... Read Full Review

Phoebe Holland has been so incredibly helpful throughout. If we have had any query she has taken the time to respond and explain, this has been invaluable to us as first time buyers who are completely new to this ... Read Full Review

As with property, things can take a while to get over the line when you are in a chain. Phoebe at Beresfords however consistently went above and beyond to keep me updated on progress and was the first to proactively nudge the relevant parties where needed. She made the whole process super slick and ... Read Full Review

Excellent service from start to finish, Phoebe was absolutely brilliant, going above and beyond expectations and keeping us informed of progress . Can't recommend them highly ... Read Full Review

Quite surprised to be honest to receive a good old fashioned “old school” service from a lovely and pleasant young lady. Phoebe initially took our call from our enquiry thus leading to meeting us at the property for the viewing. She’s continued to keep us fully ... Read Full Review

Having not moved for a number of years we were really apprehensive about the whole process of moving. The team have been so supportive and have kept us up to date throughout the process. Within a month of our house going on the market it has been sold and we are now in the process of buying our new ... Read Full Review