The UK's Largest Customer Review Website for the Property Industry
Stirling Ackroyd
Craig
4.8/5, 25 Reviews
100% Recommended
0% sales valuation accuracy
78% sales fee satisfaction
About Craig
Craig grew up in West Sussex and moved to London to embark on a joint honours degree in Business Studies and Sports Science, with a focus on law and accounting. After a short spell working in the accounts department of a large recruitment consultancy, Craig landed a job as a Sales Negotiator for an estate agents i
n Balham. He went on to manage that branch before moving away from estate agency to work as a consultant to a number of property development companies and private investors. During this time Craig also became a homeowner and landlord, giving him his first experience of dealing with estate agents from the other side of the fence: “Dealing with estate agents as a buyer and then as a landlord, I gained some valuable experience of the frustrations that come with buying a property and becoming a landlord. I unfortunately had a rather bad experience with the letting agent that promised my tenants-to-be some furniture, without ever mentioning it to me – leaving me with two very unhappy tenants who arrived at the property on their move-in day to find an unfurnished property waiting for them. On the positive side, it serves as a great reminder of how important meticulous attention to detail is in this industry, a lesson that I make sure every member of staff at Beresford Residential learns as soon as they join our team.†Before launching Beresford Residential with Lucy, Craig worked in Streatham as the Lettings Manager for a large agency with a nationwide chain of branches. During this time the branch excelled, seeing record growth, culminating in the branch winning three company awards for the best performing of the companies 50+ branches. In 2009, Craig and Lucy decided that the time was right to launch their own estate agents: “Between us we had seen what it takes to run a successful agency and we knew exactly what a lot of agents get wrong. When we decided to open an office in Brixton we were confident that by offering the kind of service that we would want to receive ourselves, we would be able to set ourselves apart from a lot of the local competition.†“Our ambition is to consistently deliver exactly what we promise. I want our customers to be impressed by the service that we offer at every step of the way and I hope that people come back and use us year after year.†Craig’s role has changed considerably since the company’s birth, and he now oversees the management of the sales and lettings department, as well as heading up the company’s accounts department.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|
Latest Properties
No Property Found
No Property Found
Lexadon Ltd deals with ...
Share On : 
5 Star Review
Craig
By : 'Sarah'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW2
Apr 22, 2013
People found this helpful4
Lexadon Ltd deals with Beresford with our letting side of things and have been dealing with them for the past two years. we are always delighted to deal with ... Read Full Review
Comments (1) Report abuse
Was this helpful?:
Sarah Knight said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 22nd Apr 2013
Lexadon Ltd deals with Beresford with our letting side of things and have been dealing with them for the past two years. we are always delighted to deal with them.
The UK's Largest Customer Review Website for the Property Industry
By : Craig
Apr 23, 2013Thanks Sarah, we really appreciate your business and look forward to sharing a successful future working with ...
From first contact to ...
Share On :
5 Star Review
Craig
By : 'P'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW2
Dec 4, 2012
People found this helpful6
From first contact to completion of the sale of 2 flats, the service provided was of a highly professional standard carried out by proficient, personable and friendly staff across the office. The sales also required a number of services outside those that I would have expected to be provided by an ... Read Full Review
Comments (1) Report abuseWas this helpful?:
P White said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 4th Dec 2012
From first contact to completion of the sale of 2 flats, the service provided was of a highly professional standard carried out by proficient, personable and friendly staff across the office. The sales also required a number of services outside those that I would have expected to be provided by an estate agent involving additional contractors. These were arranged by Beresfords again professionally and carried out by competent companies. This would have been difficult for me to arrange being a remote seller. Highly recommended.
The UK's Largest Customer Review Website for the Property Industry
By : Craig
Apr 26, 2013Dear Peter, Thank you for your kind words. I'm very pleased that you we happy with the service and we appreciate your recommendation. We all wish you the very best in the future Best ...
I was very happy with the ...
Share On :
5 Star Review
Craig
By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Sep 21, 2012
People found this helpful7
I was very happy with the service from Craig, Adam and Shirley at Beresford. They were always on the ball. They know the local area well. Their advice was consistently sound and Craig did a great job pushing our sale to completion. If you want a service that is that bit more personal, consistently ... Read Full Review
Comments (0) Report abuseWas this helpful?:
John Hawkins said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 21st Sep 2012
I was very happy with the service from Craig, Adam and Shirley at Beresford. They were always on the ball. They know the local area well. Their advice was consistently sound and Craig did a great job pushing our sale to completion. If you want a service that is that bit more personal, consistently professional but that avoids the sort of dodgy behaviour that too many agents still resort to, then I'd thoroughly recommend Beresford.
The UK's Largest Customer Review Website for the Property Industry
I used Beresford and found ...
Share On :
5 Star Review
Craig
By : 'Gemma'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Aug 16, 2012
People found this helpful7
I used Beresford and found them personal, friendly and informative. Great to have a local agent too - this meant all the little things like dropping in keys and signing paperwork was made just that little bit easier. Wouldn't hesitate to use them ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Gemma said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 16th Aug 2012
I used Beresford and found them personal, friendly and informative. Great to have a local agent too - this meant all the little things like dropping in keys and signing paperwork was made just that little bit easier. Wouldn't hesitate to use them again.
The UK's Largest Customer Review Website for the Property Industry
We had several false starts ...
Share On :
5 Star Review
Craig
By : 'K'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Jul 15, 2012
People found this helpful7
We had several false starts during the process of selling out flat due to buyers falling out - just bad luck, but Craig and his team were fantastic. They gave us regular updates, sensible, balanced advice and alwasy seemed focused on doing their very best. Thank ... Read Full Review
Comments (0) Report abuseWas this helpful?:
K Merritt said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 15th Jul 2012
We had several false starts during the process of selling out flat due to buyers falling out - just bad luck, but Craig and his team were fantastic. They gave us regular updates, sensible, balanced advice and alwasy seemed focused on doing their very best. Thank you!
The UK's Largest Customer Review Website for the Property Industry
I used Beresfords to get a ...
Share On :
5 Star Review
Craig
By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
May 31, 2012
People found this helpful5
I used Beresfords to get a more personal service following being very disappointed with national agents. After attempting to sell our flat for 6 months, they found 3 buyers in 3 months. When the first two fell through, they quickly found another buyer and we have now completed. I was very ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Sarah said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 31st May 2012
I used Beresfords to get a more personal service following being very disappointed with national agents. After attempting to sell our flat for 6 months, they found 3 buyers in 3 months. When the first two fell through, they quickly found another buyer and we have now completed. I was very impressed by the regular, weekly updates and the sense that they recognised you are as a person, rather than simply a business transaction.
The UK's Largest Customer Review Website for the Property Industry
Beresford Residential were ...
Share On :
4 Star Review
Craig
By : 'DanMillest'
Services : Letting( As a Owner )
Would you recommend ? : Yes
May 28, 2012
People found this helpful6
Beresford Residential were friendly, professional and easy to work with. They were very helpful and accommodating throughout the ... Read Full Review
Comments (0) Report abuseWas this helpful?:
DanMillest said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 28th May 2012
Beresford Residential were friendly, professional and easy to work with. They were very helpful and accommodating throughout the process.
The UK's Largest Customer Review Website for the Property Industry
I've just rented my property ...
Share On :
5 Star Review
Craig
Lucy
By : 'Ben'
Services : Letting( As a Owner )
Would you recommend ? : Yes
May 16, 2012
People found this helpful6
I've just rented my property out through beresford residential and I've been delighted with the service received. I first met Craig a year ago whn he came to look at one of my other properties and unlike the other agents that I met with Craig didn't hassle me every 2 weeks to see if I'd made a ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Ben said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 16th May 2012
I've just rented my property out through beresford residential and I've been delighted with the service received. I first met Craig a year ago whn he came to look at one of my other properties and unlike the other agents that I met with Craig didn't hassle me every 2 weeks to see if I'd made a decision but called once in a while for a general catch. Within a week of instructing beresford I had had two very good offers, the first of which I declined as I didnt feel comfortable with the prospective tenants even though it was an asking price offer and I never felt under any pressure to accept, Craig simply listened to what I had to say and within 48 hours had found another tenant for me. They moved in last weekend and the whole process has been very smooth, Craig driving things from the front and then Lucy making sure that everything was in place before my new tenants moved in. I'll be using beresford again.
The UK's Largest Customer Review Website for the Property Industry
Beresford were friendly and ...
Share On :
5 Star Review
Craig
By : 'GreyhoundLane'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
May 7, 2012
People found this helpful6
Beresford were friendly and efficient, making the tenancy process very quick and easy. They were a pleasure to deal ... Read Full Review
Comments (0) Report abuseWas this helpful?:
GreyhoundLane said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 7th May 2012
Beresford were friendly and efficient, making the tenancy process very quick and easy. They were a pleasure to deal with.
The UK's Largest Customer Review Website for the Property Industry
A fast and efficient letting ...
Share On :
4 Star Review
Craig
Lucy
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Mar 17, 2012
People found this helpful8
A fast and efficient letting service. Highly recommendable. I am happy to have used Beresford agents and would happily use them again. I had a personalised and friendly service and would recommend them to anyone looking for a good agent with good skills. Thanks and hope to work with you ... Read Full Review
Comments (0) Report abuseA fast and efficient letting service. Highly recommendable. I am
Was this helpful?:
David said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 17th Mar 2012
A fast and efficient letting service. Highly recommendable. I am
happy to have used Beresford agents and would happily use them again.
I had a personalised and friendly service and would recommend them to
anyone looking for a good agent with good skills.
Thanks and hope to work with you again
The UK's Largest Customer Review Website for the Property Industry
They were just excelent at ...
Share On :
5 Star Review
Craig
Lucy
By : 'Felix'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Mar 13, 2012
People found this helpful3
They were just excelent at every ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Felix said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 13th Mar 2012
They were just excelent at every step
The UK's Largest Customer Review Website for the Property Industry
Very Efficient friendly ...
Share On :
5 Star Review
Craig
By : 'John'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Feb 8, 2012
People found this helpful7
Very Efficient friendly service No hidden costs All web/email based so no time wasted with letters Only estate agent who do exactly what they say they will Got us a good price for out property honest and open throughout they're the ... Read Full Review
Comments (0) Report abuseVery Efficient friendly service
Was this helpful?:
John Scott said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 8th Feb 2012
Very Efficient friendly service
No hidden costs
All web/email based so no time wasted with letters
Only estate agent who do exactly what they say they will
Got us a good price for out property
honest and open throughout
they're the best!!
The UK's Largest Customer Review Website for the Property Industry
Very quick turnaround in ...
Share On :
4 Star Review
Craig
By : 'Matthew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Feb 3, 2012
People found this helpful7
Very quick turnaround in finding a tenant. Rates seem high but worth paying the extra for level of ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Matthew Walker said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 3rd Feb 2012
Very quick turnaround in finding a tenant. Rates seem high but worth paying the extra for level of service.
The UK's Largest Customer Review Website for the Property Industry
All staff were pleasant to ...
Share On :
5 Star Review
Craig
By : 'Kal'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Feb 2, 2012
People found this helpful6
All staff were pleasant to deal with, Craig came across particularly knowledgable about the area and market. Process was smooth from start to finish. Far more reliable than their competitors in the area and I would certainly recommend their ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Kal Patel said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 2nd Feb 2012
All staff were pleasant to deal with, Craig came across particularly knowledgable about the area and market. Process was smooth from start to finish. Far more reliable than their competitors in the area and I would certainly recommend their services.
The UK's Largest Customer Review Website for the Property Industry
A ...
Share On :
4 Star Review
Craig
Lucy
By : 'Di'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Feb 2, 2012
People found this helpful5
A ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Di Thomas said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 2nd Feb 2012
A
The UK's Largest Customer Review Website for the Property Industry
Beresford was first class, ...
Share On :
5 Star Review
Craig
By : 'Adam'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Jan 23, 2012
People found this helpful6
Beresford was first class, they got someone stright away well ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Adam said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 23rd Jan 2012
Beresford was first class, they got someone stright away well done
The UK's Largest Customer Review Website for the Property Industry
Excellent service - could'nt ...
Share On :
5 Star Review
Craig
Lucy
By : 'Pam'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Jan 2, 2012
People found this helpful5
Excellent service - could'nt be better. Delivered every time they said they would and got back every time. I was never left guessing what was happening, always got feedback and they were realistic about everything. I would recommend Beresford Residential to anyone wanting to let their property. ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Pam said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 2nd Jan 2012
Excellent service - could'nt be better. Delivered every time they said they would and got back every time. I was never left guessing what was happening, always got feedback and they were realistic about everything. I would recommend Beresford Residential to anyone wanting to let their property. Both Craig and Lucy are true professionals. Definitely got a 5 star service from them.
The UK's Largest Customer Review Website for the Property Industry
Everyone at Beresford ...
Share On :
5 Star Review
Craig
Lucy
By : 'H'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Nov 9, 2011
People found this helpful5
Everyone at Beresford Residential was professional and very helpful. There were no problems with the process and from the perspective of someone new to letting properties I needed a fair amount of support in knowing what to do. An efficient personal and not too bureaucratic service, which is rare. ... Read Full Review
Comments (0) Report abuseWas this helpful?:
H said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 9th Nov 2011
Everyone at Beresford Residential was professional and very helpful. There were no problems with the process and from the perspective of someone new to letting properties I needed a fair amount of support in knowing what to do. An efficient personal and not too bureaucratic service, which is rare. Many thanks.
The UK's Largest Customer Review Website for the Property Industry
Great service, very prompt at ...
Share On :
5 Star Review
Craig
Lucy
By : 'Nic'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Nov 7, 2011
People found this helpful5
Great service, very prompt at replying to emails, rented the flat quickly and wouldnt hesitate to use ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Nic said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 7th Nov 2011
Great service, very prompt at replying to emails, rented the flat quickly and wouldnt hesitate to use again
The UK's Largest Customer Review Website for the Property Industry
I wanted to view the ...
Share On :
5 Star Review
Craig
By : 'Richardson'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Nov 6, 2011
People found this helpful5
I wanted to view the appartment but the vendor was away.Craig asked Adam to show me around between appointments in the communal area.This was then viewed by my son and we purchased the following am full asking ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Richardson said about Stirling Ackroyd
Services : Sales( As a Buyer )Date: 6th Nov 2011
I wanted to view the appartment but the vendor was away.Craig asked Adam to show me around between appointments in the communal area.This was then viewed by my son and we purchased the following am full asking price
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 25 items
Awards won
No Property Found
No Property Found
No Property Found
