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Stirling Ackroyd
Lucy
4.7/5, 17 Reviews
94% Recommended
100% sales valuation accuracy
0% sales fee satisfaction
About Lucy
No Biography Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 0% | 100% | 0% |
Latest Properties
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Beresford is ...
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1 Star Review
Lucy
By : 'RoJo'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : SW2
Jan 11, 2018
People found this helpful1
Beresford is "managing" the property we live in since more than two years. And every single interaction (of course AFTER they took the initial payment and fees) has been unprofessional, delayed, disappointing and unreliable. Our landlord is as disappointed as we are and in the meantime we ... Read Full Review
Comments on Agent Fees
Too high compared to the bad performance!
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Beresford is "managing" the property we live in since more than two years. And every single interaction (of course AFTER they took the initial payment and fees) has been unprofessional, delayed, disappointing and unreliable. Our landlord is as disappointed as we are and in the meantime we manage the property ourselves. This level of continuous unprofessional behaviour is shocking!
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RoJo said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 11th Jan 2018
Beresford is "managing" the property we live in since more than two years. And every single interaction (of course AFTER they took the initial payment and fees) has been unprofessional, delayed, disappointing and unreliable. Our landlord is as disappointed as we are and in the meantime we manage the property ourselves. This level of continuous unprofessional behaviour is shocking!
Today they just illegally accessed our flat without notice and gave the keys to random workers for multiple days. How can a company like this survive on the market? It is a miracle to us. Will try to report to make them lose their license. Hands off, just scam!
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By : Joe Laurence
Jan 12, 2018Dear Rojo, While you have not left a full name I believe I am aware of which property you are living in. Firstly please let me assure you that the contractor that was provided the keys to your ...
I am a Landlord in the SW2 ...
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5 Star Review
Lucy
By : 'J'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SW2
Feb 25, 2015
People found this helpful0
I am a Landlord in the SW2 area and have used Beresford estate agents for a number of years. I am pleased with their excellent service and will continue to use them in the ... Read Full Review
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J Shadrack said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 25th Feb 2015
I am a Landlord in the SW2 area and have used Beresford estate agents for a number of years. I am pleased with their excellent service and will continue to use them in the future.
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Beresford provided an ...
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5 Star Review
Lucy
By : 'Oscar'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW2
Apr 22, 2013
People found this helpful3
Beresford provided an excellent letting service, they were very professional and friendly. Our property was let within a week and everything went very smoothly. I would highly recommend them to anyone looking to let a property. An excellent start to a tenancy, we're very pleased with the tenants ... Read Full Review
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Oscar said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 22nd Apr 2013
Beresford provided an excellent letting service, they were very professional and friendly. Our property was let within a week and everything went very smoothly. I would highly recommend them to anyone looking to let a property. An excellent start to a tenancy, we're very pleased with the tenants that they found us.
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By : Craig
Apr 23, 2013Dear Oscar, Thank you for your kind comment. We hope that the tenancy goes well and please let us know if we can assist any further in the future. Best ...
I've just rented my property ...
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5 Star Review
Craig
Lucy
By : 'Ben'
Services : Letting( As a Owner )
Would you recommend ? : Yes
May 16, 2012
People found this helpful6
I've just rented my property out through beresford residential and I've been delighted with the service received. I first met Craig a year ago whn he came to look at one of my other properties and unlike the other agents that I met with Craig didn't hassle me every 2 weeks to see if I'd made a ... Read Full Review
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Ben said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 16th May 2012
I've just rented my property out through beresford residential and I've been delighted with the service received. I first met Craig a year ago whn he came to look at one of my other properties and unlike the other agents that I met with Craig didn't hassle me every 2 weeks to see if I'd made a decision but called once in a while for a general catch. Within a week of instructing beresford I had had two very good offers, the first of which I declined as I didnt feel comfortable with the prospective tenants even though it was an asking price offer and I never felt under any pressure to accept, Craig simply listened to what I had to say and within 48 hours had found another tenant for me. They moved in last weekend and the whole process has been very smooth, Craig driving things from the front and then Lucy making sure that everything was in place before my new tenants moved in. I'll be using beresford again.
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I would certainly recommend ...
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5 Star Review
Lucy
By : 'clare0109'
Services : Property Management
Would you recommend ? : Yes
Mar 20, 2012
People found this helpful9
I would certainly recommend Beresford Residential to anyone who may benefit from their services. They have responded to any queries we have had promptly and efficiently. In the rare occasion we have had a problem with our accommodation Beresford provided a solution as quickly as possible. All ... Read Full Review
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clare0109 said about Stirling Ackroyd
Services : Property Management( )Date: 20th Mar 2012
I would certainly recommend Beresford Residential to anyone who may benefit from their services. They have responded to any queries we have had promptly and efficiently. In the rare occasion we have had a problem with our accommodation Beresford provided a solution as quickly as possible. All communication we have had with Lucy and Craig at Beresford has been both professional and friendly.
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A fast and efficient letting ...
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4 Star Review
Craig
Lucy
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Mar 17, 2012
People found this helpful8
A fast and efficient letting service. Highly recommendable. I am happy to have used Beresford agents and would happily use them again. I had a personalised and friendly service and would recommend them to anyone looking for a good agent with good skills. Thanks and hope to work with you ... Read Full Review
Comments (0) Report abuseA fast and efficient letting service. Highly recommendable. I am
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David said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 17th Mar 2012
A fast and efficient letting service. Highly recommendable. I am
happy to have used Beresford agents and would happily use them again.
I had a personalised and friendly service and would recommend them to
anyone looking for a good agent with good skills.
Thanks and hope to work with you again
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Adam and Lucy were very ...
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5 Star Review
Lucy
By : 'Desiree'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Mar 13, 2012
People found this helpful8
Adam and Lucy were very professional and pleasant to deal with whilst finding a place to live. Our queries were always answered fully and in a timely manner. I have no negative feedback to give on the service we received and would use them again in a heartbeat. Thank you very much Beresford ... Read Full Review
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Desiree said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 13th Mar 2012
Adam and Lucy were very professional and pleasant to deal with whilst finding a place to live. Our queries were always answered fully and in a timely manner. I have no negative feedback to give on the service we received and would use them again in a heartbeat. Thank you very much Beresford Residential.
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They were just excelent at ...
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5 Star Review
Craig
Lucy
By : 'Felix'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Mar 13, 2012
People found this helpful3
They were just excelent at every ... Read Full Review
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Felix said about Stirling Ackroyd
Services : Letting( As a Tenant )Date: 13th Mar 2012
They were just excelent at every step
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A ...
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4 Star Review
Craig
Lucy
By : 'Di'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Feb 2, 2012
People found this helpful5
A ... Read Full Review
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Di Thomas said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 2nd Feb 2012
A
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Excellent service - could'nt ...
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5 Star Review
Craig
Lucy
By : 'Pam'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Jan 2, 2012
People found this helpful5
Excellent service - could'nt be better. Delivered every time they said they would and got back every time. I was never left guessing what was happening, always got feedback and they were realistic about everything. I would recommend Beresford Residential to anyone wanting to let their property. ... Read Full Review
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Pam said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 2nd Jan 2012
Excellent service - could'nt be better. Delivered every time they said they would and got back every time. I was never left guessing what was happening, always got feedback and they were realistic about everything. I would recommend Beresford Residential to anyone wanting to let their property. Both Craig and Lucy are true professionals. Definitely got a 5 star service from them.
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Everyone at Beresford ...
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5 Star Review
Craig
Lucy
By : 'H'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Nov 9, 2011
People found this helpful5
Everyone at Beresford Residential was professional and very helpful. There were no problems with the process and from the perspective of someone new to letting properties I needed a fair amount of support in knowing what to do. An efficient personal and not too bureaucratic service, which is rare. ... Read Full Review
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H said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 9th Nov 2011
Everyone at Beresford Residential was professional and very helpful. There were no problems with the process and from the perspective of someone new to letting properties I needed a fair amount of support in knowing what to do. An efficient personal and not too bureaucratic service, which is rare. Many thanks.
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Great service, very prompt at ...
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5 Star Review
Craig
Lucy
By : 'Nic'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Nov 7, 2011
People found this helpful5
Great service, very prompt at replying to emails, rented the flat quickly and wouldnt hesitate to use ... Read Full Review
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Nic said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 7th Nov 2011
Great service, very prompt at replying to emails, rented the flat quickly and wouldnt hesitate to use again
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Very impressed with service ...
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5 Star Review
Craig
Lucy
By : 'SophieM'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Oct 11, 2011
People found this helpful5
Very impressed with service overall - no problems, generally professional, efficient and pleasant to deal with. I feel we made the right ... Read Full Review
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SophieM said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 11th Oct 2011
Very impressed with service overall - no problems, generally professional, efficient and pleasant to deal with. I feel we made the right choice.
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Beresford has been very ...
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5 Star Review
Craig
Lucy
By : 'Wendy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Oct 3, 2011
People found this helpful5
Beresford has been very helpful as a full managing agen tfor the let of our property. As we are temporarily living abroad, we have had to rely on Beresford to be on call for all issues and they have delt with anything that has come up professionally and proficiently. We are thankful that in our ... Read Full Review
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Wendy said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 3rd Oct 2011
Beresford has been very helpful as a full managing agen tfor the let of our property. As we are temporarily living abroad, we have had to rely on Beresford to be on call for all issues and they have delt with anything that has come up professionally and proficiently. We are thankful that in our unusual circumstances we have found and agency that communicates so effectively with both ourselves and the tenants.
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Top service! Friendly, ...
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5 Star Review
Craig
Lucy
By : 'Joe'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Oct 1, 2011
People found this helpful5
Top service! Friendly, professional & incredibly efficient. Highly ... Read Full Review
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Joe said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 1st Oct 2011
Top service!
Friendly, professional & incredibly efficient.
Highly recommended.
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The agents were very helpful ...
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5 Star Review
Craig
Lucy
By : 'JWharton'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Sep 29, 2011
People found this helpful4
The agents were very helpful at every stage of the process. They acted professionally, efficiently and followed our instructions. They offered the most competitive rates with a professional and friendly service. You really knew where you stood with them and they acted with integrity, which is ... Read Full Review
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JWharton said about Stirling Ackroyd
Services : Letting( As a Owner )Date: 29th Sep 2011
The agents were very helpful at every stage of the process. They acted professionally, efficiently and followed our instructions. They offered the most competitive rates with a professional and friendly service. You really knew where you stood with them and they acted with integrity, which is reassuring in a sector littered with unreliable cowboys. I will definitely use them again!
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Craig was extremely helpful ...
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5 Star Review
Lucy
By : 'V.'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Aug 16, 2011
People found this helpful4
Craig was extremely helpful and friendly from the start to the end of the process despite a few hiccups (caused by our buyer) along the way. I would definitely recommend using Beresford Residential to anyone looking to buy, sell or let their ... Read Full Review
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V. McClure said about Stirling Ackroyd
Services : Sales( As a Vendor )Date: 16th Aug 2011
Craig was extremely helpful and friendly from the start to the end of the process despite a few hiccups (caused by our buyer) along the way. I would definitely recommend using Beresford Residential to anyone looking to buy, sell or let their home.
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