Dealt with serious water issue very promptly and had situation resolved within a day, which included a plumber visit and a Thames water visit when the issue was ... Read Full Review

Best company I have used can't thank them enough.Nicky goes above and beyond. all the staff work hard to make letting exspirence run smoothly.thank ... Read Full Review

During our two tenancies with Manners we found all members of the team to be extremely helpful and quick to reply. We didn't have many problems with the properties we stayed in, but when we did we able to resolve them with one of the team at Manners. Contracts and end of tenancy were made ... Read Full Review

As a landlord I have used Manners Residential as my letting agent for many years and continue to be delighted with the level of professionalism and consistent high quality of service with which they perform their duties. I have no hesitation in unreservedly recommending their ... Read Full Review

I have used Manners for several years letting out my property and have found them very professional and a caring agent to myself and my tenants. They provide a personal service, highly ... Read Full Review

Lots of direction and support to get flat up and ready for renting out again. All t's crossed and i's ... Read Full Review

using manners takes the worry and stress away from owning a rental property. they are on hand to deal with problems and contact us efficiently when it's necessary. would recommend manners to ... Read Full Review

I have faithfully used Manners as my letting and managing agent and have not been left disappointed in the 13 years of employing them. They are professional and if I needed any advice they responded with sensible suggestions and solutions. My various tenants would receive first class service from ... Read Full Review

We have let 2 properties in the Woking area, through Manners Residential , the last property was on a 5 year renewed arrangement with full management from the Manners team. We had also let our family home on 2 occasions whilst working overseas. We have worked with entire team on renewals, ... Read Full Review

All the staff at Manners are extremely helpful and professional. James was a particular gem when I was a rookie landlord, giving me lots of advice and pointers and assisting me through the whole process. Nicky always sorts out any issues at the flat speedily and ... Read Full Review

Nicky was very pro active in organising the new heater & hob to meet higher standards of health and safety. Also managed the re decorating. Initially where the old tenant had used non neutral colours, and later where another coat of paint was needed. I was disappointed for Nicky to find ... Read Full Review

Been with Manners for well over a decade. They are always highly professional, my lodgers are always of a high quality and they deal with my problems at a moments notice. Nick has spent years listening to me whinge about fixing things with great ... Read Full Review

The team at Manners Residential have for many years provided me with excellent support and service with my property ... Read Full Review

The following issues were noted and walked through the issues with Manners on day 1 when we moved in. They said they would have cleaners come by to clean as they agreed the property is not up to standard. Yet after several chasers and conversations, Manners did not take any action and we were left ... Read Full Review

Disappointed with Nicky's response to our queries and the delay in time it would take for her to get back to us. The excuse always was 'it's been busy' or 'I was on vacation'. Lack of knowledge of our property and insurance cost us money on some ... Read Full Review

Nicky and her team are always very helpful and efficient in dealing with any questions we have regarding the flat we rent through them. New tenants are found very quickly between ... Read Full Review

Manners have been looking after my flats in Woking for about 20 years and I have always found all the staff most helpful and efficient particularly Nick Griffiths and Nicky Manners. They have always dealt with my queries and any problems that have arisen quickly and efficiently and I have no ... Read Full Review

The process of letting my property has as usual been very pain free due to the very helpful staff at Manners Residential. Nick was helpful in deciding the amount of rent that should be charged and Nigel kept me up to date with details of viewings and references etc. It is always a pleasure to deal ... Read Full Review

We have done business with Manners for several years and can say with absolute confidence they are the best business relationship we have ever experienced. The leadership team leads from the front and their dedication, professionalism and pride is reflected in every member of the team we have ... Read Full Review

I am a landlord and have worked with Manners Residential for over 12 years. Manners provided invaluable advice about the local property market when I ventured into buy-to-let, and have provided an effective and efficient tenant finding and rent collection service for my five properties. Additional ... Read Full Review