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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.8/5, 171 Reviews
99% Recommended
95% sales valuation accuracy
93% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 95% | 93.00% | £231,000 | £1,675,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 25 | 1 | 35 | 0 | 67 | 1 | 35 | 1 | 5 | 1 |
Butler & Stag
96a Curtain Road, London, Greater London
EC2A 3AA
020 7613 5550
CUSTOMER COMPLAINTS HANDLING PROCEDURE As a firm licensed by the National Approved Letting Scheme, Property Ombudsman, Property Ombudsman for Lettings and Safe Agent Butler & Stag aims to provide the highest standards of service to all landlords, tenants buyers and vendors but to ensure that your interests are safeguarded, we offer the following: ? If you believe you have a grievance, please write in the first instance to Jaime Willitts at the address below: Butler & Stag 96a Curtain Road, London, EC2A 3AA ? The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. ? If you remain dissatisfied with the result of the internal investigation, please contact Butler & Stag’s Director Neil Leahy who will review the complaint. ? Following the conclusion of our in-house review we will write to you with a final written statement. ? If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the The Property Ombudsman, Milford House, 43 – 45 Milford Street, Salisbury, Wiltshire, SP1.
Last updated at 10/12/2016, 7:32:18 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Charlie
By : 'Birchills'
Branch : Theydon Bois, 4 Forest Drive
Services : Sales( As a Buyer )
Sold price : £600000
Would you recommend ? : Yes
Postcode : CM16
Charlie at Butler & Stag - served us very well on buying the home we now LOVE - Butler & Stage are our favourite Estate Agents - Well done Team ... Read Full Review
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Milo
Amanda
By : 'Rach'
Branch : Theydon Bois, 4 Forest Drive
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : No
Postcode : E4
These people really are the guidance you need through this stressful process?Amanda went above and beyond to get my sale over the line! They treat the buyer and seller both equally! And i wouldn't hesitate to recommend them to any of my hairdressing ... Read Full Review
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Bradley
By : 'David'
Branch : Theydon Bois, 4 Forest Drive
Services : Sales( As a Buyer )
Sold price : £1205000
Would you recommend ? : No
Postcode : IG8
In comparison with other agents Butler and Stag are head and shoulders above the competition We visited 3 properties with them by which time they realised our aspirations and were able to find us a perfect match Always well presented and thoughtful to our requirements Thanks to Bradley in ... Read Full Review
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Amanda
By : 'Gill'
Branch : Theydon Bois, 4 Forest Drive
Services : Sales( As a Vendor )
Sold price : £460000
Would you recommend ? : Yes
Postcode : E4
We sold my mums home through Stag & Butler and we were delighted with their service and would highly recommend them to anybody who is either thinking or buying or selling a home. Milo was wonderful from day one and provided good sound advice on the area and guidance on selling my mums ... Read Full Review
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Athos
By : 'Scott'
Branch : Bow, 508 Roman Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E3
An excellent and professional service which went over and above. From the very beginning, Athos and his team took care of everything. The valuation was spot on and the many viewings managed with ease. Athos managed communications with both solicitors and supported us through a legal process which ... Read Full Review
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Lily
Rob
By : 'Resham'
Branch : Bow, 508 Roman Road
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E1
Friendly, efficient service from Rob and Lily at the Roman Road Branch. The whole team were great! Would highly recommend ... Read Full Review
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Lewis
By : 'Laura'
Branch : Shoreditch, 96a Curtain Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E2
If I could give less stars I would. Worst experience trying to buy a flat through them. I dealt with Lewis who always called and acted like he had everything in hand when actually he got most things wrong - including the ground rent and service charge meaning I had to re do the mortgage I had ... Read Full Review
By : Catherine
Jan 21, 2020I agree I wouldn't trust them, clearly promised something and do the...
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Amy
By : 'Luke'
Branch : Shoreditch, 96a Curtain Road
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : E5
Amy Mack is amazing. We were locked out of our flat by mistake by a contractor without the specific key to get into our home. This occurred around 7pm when the contractor was long away with no chance of coming back. It was also raining... Amy went beyond the call to help. Within an hour the ... Read Full Review
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Chris
By : 'Marc'
Branch : Theydon Bois, 4 Forest Drive
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM14
Felt the need to write this review as the service I received was exceptional. I spent months looking for a suitable Rental Property and dealt with many Agents. Most did not call back, email or message, they simply did not care...and then I was fortunate enough to find a property through Butler ... Read Full Review
Good
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Lydia
By : 'Ruth'
Branch : Theydon Bois, 4 Forest Drive
Services : Sales( As a Vendor )
Sold price : £610000
Would you recommend ? : Yes
Postcode : CM16
We have just completed on my parents' property after several months. From the first, our agent, Tony Game, has been absolutely brilliant. He is friendly, professional, engaging and proactive. He has worked incredibly hard to get us good quality viewings and steered us through the choppy ... Read Full Review
Very good
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By : 'Barbara'
Branch : London ,96a Curtain Road
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : CM6
The team were very professional and went through their database immediately to match a tenant to my rental property. I would definitely use them again. Especially in the future when I will sell the property. They know their business and the area. Thankyou Butler and Stag ... Read Full Review
Reasonable
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Lewis
Jaime
By : 'Dennis'
Branch : Shoreditch, 96a Curtain Road
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : N1
Lewis helped us to successfully rent a property in Hoxton there were a few snags along the way that needed ironing out and he always went that extra mile to get them sorted, thereby making it a stress free experience. Great service ... Read Full Review
GOOD
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Lewis
By : 'Dennis'
Branch : Shoreditch, 96a Curtain Road
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : N1
Lewis help us to successfully rent a property in Hoxton. There were a few snags along the way that needed ironing out and he always went that extra mile to get them sorted, thereby making it a stress free experience. Great service ... Read Full Review
Good
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By : 'Mr'
Branch : Bow, 508 Roman Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM16
I only have good words to say about Tony, he was professional at all times, helped myself and my wife through the whole process of buying our home and couldn't recommend him or Butler and Stag highly enough. They really are the number 1 agent in ... Read Full Review
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James
By : 'Sarah'
Branch : Shoreditch, 96a Curtain Road
Services : Sales( As a Vendor )
Sold price : £995000
Would you recommend ? : Yes
Postcode : E2
We would like to thank James and his team at Butler & Stag for supporting us through a very drawn out sale, if it wasn't for their negotiation skills, support and expert knowledge of a challenging market I don't know if we would be in the position we are today. I would definitely ... Read Full Review
Competitive.
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James
By : 'Peter'
Branch : Shoreditch, 96a Curtain Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E2
James did a great job selling our flat into a challenging market. He kept a positive and professional attitude at all times, and gave us straightforward and level-headed advice on pricing and during ... Read Full Review
Professional service with local knowledge, ad better fees than some large national agents.
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James
By : 'Diana'
Branch : Shoreditch, 96a Curtain Road
Services : Sales( As a Vendor )
Sold price : £470000
Would you recommend ? : Yes
Postcode : N1
James had my flat photographed and on the website very quickly - and had a buyer lined up within a day or two of the first viewings. I greatly appreciated the clear and responsive communication throughout the selling process and the sense that nothing was too much trouble when it came to closing ... Read Full Review
The fees were competitive
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James
Neil
By : 'Cyril'
Branch : Shoreditch, 96a Curtain Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E5
My flat in Clapton was a tricky one and we got there in the end. Thanks to James for his advice and experience. I changed agency throughout the process and Butler&Stag ... Read Full Review
Not Bad
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James
Sam
By : 'Ed'
Branch : Shoreditch, 96a Curtain Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E8
James was outstanding throughout, helping me navigate the complex buying process for the first time. Communication was excellent and he really went above and beyond to keep things moving forward despite numerous inevitable complications. Highly ... Read Full Review
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James
By : 'MA'
Branch : Shoreditch, 96a Curtain Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E2
What can I say about Butler & Stag. The whole service from day 1 was brilliant. As soon as James Brough stepped into my flat and we started talking I knew he was a genuine person. He understood my situation and listened and did not just try and sell the service. I did not even think twice in ... Read Full Review
The fees was fair in my opinion .