The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.3/5, 97 Reviews
85% Recommended
100% sales valuation accuracy
83% letting valuation accuracy
79% sales fee satisfaction
79% letting fee satisfaction
HomeFinders
146 Kingsland High Street, London, Greater London
E8 2NS
020 8533 6461
<p>Should you have a complaint please email <a href="mailto:admin@homefinders.net">admin@homefinders.net</a> requesting one of our complaints forms. Once the form is completed and returned, in accordance with our complaint procedure we will be looking into your complaint to establish, amongst other things:</p> <ul> <li>How/why the issue above happened?</li> <li>Whether it was avoidable?</li> <li>What corrective steps we need to take?</li> </ul> <p>We will reply to you within ten working days with our response, if that's not possible we will contact you to let you know this and provide an estimate of when we will be able to respond in full.</p> <p>We take our customers complaints very seriously and, if you're unhappy with our initial decision, we offer two stages of escalation:</p> <p>1 - Escalation to our Managing Director (Mr H Sehri - haydar@homefinders.net).</p> <p>2 - If you are still not happy then the complaint can be escalated to The Property Ombudsman, whose ultimate decision we would be bound by (details of how to complain to The Property Ombudsman are available at www.tpos.co.uk )</p>
Last updated at 5/21/2018, 9:11:21 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
26 | 2 | 25 | 8 | 18 | 0 | 12 | 0 | 2 | 4 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 79% | £240,000 | £265,000 |
Lettings | 83% | 79% | £800 | £2,500 |
Mahnoor
By : 'Danny'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( As a Owner )
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : E11
I have been using Homefinders for many years and have always found them to be very professional and extremely supportive. A special thank you to Mahnoor & Melissa for their excellent service in finding new tenants ... Read Full Review
Gassan
By : 'Diabelec'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : E4
I do not recommend the agency Homefinders …is not professional,they are…unprofessional,ignorant,disorganised,in our case it started with the fact that we will live behind the wall with the owners,the agency did not tell us this from the beginning hides this fact.We found out ... Read Full Review
Yasemin
By : 'Svetlina'
Branch : Stratford, 117 The Grove
Services : Letting( As a Tenant )
Rent PCM : £171
Would you recommend ? : No
Postcode : RM7
Do not work with this agency! Yasemin Sehri try to manipulate us and to get more money from your deposit. Headache from the ... Read Full Review
Gassan
By : 'Disappointed'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( Property Management )
Rent PCM : £1250
Would you recommend ? : No
Postcode : E5
Horrible horrible experience. We’ve had a water leak in our flat that was reported in February and the issue is not yet fixed and now it’s may. Gassan seemed helpful at first but now he is starting to ignore our requests and telling us that a moldy room is habitable. All of my ... Read Full Review
Mo
By : 'Vj'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
Mo Sanha from Homefinders Hackney was extremely helpful and invested time and effort in helping me through the whole process. He kept me in the loop constantly and made sure that attention was paid to my requests even after the move. Warmly ... Read Full Review
Gassan
By : 'Do'
Branch : Stratford, 117 The Grove
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : E16
The service provided by Gassan Ojjeh at Homefinders over the past few years has been a brilliant example of dedication, reliability and due diligence. I have found him to be friendly and responsive. As a result, I recommend using his services and the services of ... Read Full Review
By : 'victor'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E15
I moved in June, Ain't Cheap accommodation and comes with cheap furniture.eg. First day leaking gas from gas cooker . Had to call gas emergency services, next day was open a drawer and everything collapse, taps leaks, toilet running, kitchen unit rotten windows handle non of them work. ... Read Full Review
Gassan
By : 'Kelly'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N16
Gassan was really helpful when we were moving out on a Sunday. The lock got jammed and I was unable to get into the property to get my things. He was great and found someone to get the door open very quickly considering it wasn’t working ... Read Full Review
Youcef
By : 'J'
Branch : Stratford, 117 The Grove
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E15
I have been dealing with Youcef just over two years now. I find him to be very helpful. The last tenant he got me was one of my best tenant ever. Hopefully the new tenant he got me recently, will turn out to be just as good. Thanks again Youcef for your ... Read Full Review
By : Youcef Amouri
Jul 21, 2020Thank you very much for your lovely comment and review...
Gassan
By : 'Rosa'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : N17
We had same trouble at the begin, but the issue has been sorted quite quickly. We would like to thanks Gassan to look after us so ... Read Full Review
Youcef
Asdaq
By : 'Marcus'
Branch : Stratford, 117 The Grove
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : E15
I have been dealing With Homefinders for a while now...more than 5 years. Best agents in Stratford - PERIOD. On the sales side, Asdaq knows what he is talking about and knows the Stratford patch well. Good source of knowledge and advice and not the hard sell. Youcef, I always throw him curveballs ... Read Full Review
By : Youcef Amouri
Mar 6, 2020Thank you very much for your amazing review :) I am happy that you can always count on using us and we hope to continue to deliver such a service for more year to come. Kind...
Gassan
By : 'Ergin'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EN3
Gassan is very friendly and welcoming. I am very pleased with his service and would recommend Homefinders to any other ... Read Full Review
Gassan
By : 'Zarbano'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N16
Gassan has been very helpful and making sure maintenance work is done in the property I rent. He's a credit to Homefinders and always very pleasant to deal with. I feel very assured when asking Gassan for assistance with any issues I am having. Thank you ... Read Full Review
Asdaq
By : 'Simon'
Branch : Stratford, 117 The Grove
Services : Letting( As a Owner )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : E1
Brilliant agent, I have had one or two properties managed by them for almost 10yrs and no issues, fair pricing, quick service and honest. Often goes out of way to help, no issues with the tenants, the rents achieved are always strong and minimal void ... Read Full Review
Youcef
By : 'Umair'
Branch : Stratford, 117 The Grove
Services : Letting( As a Tenant )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : E15
Youcef has been a great help to us! We lived in the flat above the HomeFinders Stratford office, and Youcef always made sure to give us the time of day, including helping us out with deliveries. He's happy to go the extra ... Read Full Review
By : Youcef
Jan 30, 2020Thank you very much for your review. You have been by far the best tenants we have had hands down. We really appreciate your stay with us over the last few years. Myself and the whole of the...
Murat
By : 'Radivoi'
Branch : Hackney, 146 Kingsland High Street
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : N10
Murat has been a very big help for me to move in to the property as soon as possible and always very professional and with a good frendly attitude ( never got tired with the thousands of questions I had ... Read Full Review
By : Murat Colak
Nov 29, 2019Hi there Radivoi, We appreciate the kind words! I’m thrilled to hear that, I'm glad everything worked out for you. It’s always humbling to hear how we’re able to make our...
Asdaq
Youcef
By : 'Thomas'
Branch : Stratford, 117 The Grove
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : E15
This is the second time I have had my property managed by Homefinders. I have found the company to be an extremely professional and caring business. Nothing was too much effort for both Asdaq and Youcef and it was a pleasure meeting and working with them. I would have no hesitation in recommending ... Read Full Review
By : Youcef Amouri
Sep 2, 2019Thank you Mr McLoughlin for such a lovely review, we always aim to go beyond the needs of our landlords. Wishing you all the best abroad and do keep in touch...
Youcef
By : 'Great!'
Branch : Stratford, 117 The Grove
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : E15
Youcef was very helpful and amazing in helping me find a home and was great in organising everything after! Thanks so ... Read Full Review
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Youcef
By : 'Ahsan'
Branch : Stratford, 117 The Grove
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E6
I had been with Homefinder for 7 years and moved away from them and managed myself my property couple of years. Now again I have given my property to them. Youcef Amouri dealt with all the matters since I decided to Handover my property to them again. All went really smoothly. Youcef Amouri is ... Read Full Review
Fees ok compare to other estate agent in the market .
By : Youcef Amouri
May 18, 2019Thank you very much for such a nice review. I’m happy that we can always be of good service to you :) I hope we continue to go above and beyond expectations of our clients....
Youcef
By : 'Sonya'
Branch : Stratford, 117 The Grove
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : IG3
Extremely impressed with Youcef's professionalism and assistance throughout the process. He did everything he said he would do and in a timely fashion. He always kept me up-dated as to the progress and made the transition run smoothly. Thanks so much for all your ... Read Full Review
By : Youcef Amouri
Apr 11, 2019Thank you very much for your lovely review, i hope that we carry on to deliver such a service to you throughout the term...