The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.3/5, 68 Reviews
85% Recommended
65% sales valuation accuracy
75% letting valuation accuracy
78% sales fee satisfaction
78% letting fee satisfaction
Mo
By : 'Vj'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
Mo Sanha from Homefinders Hackney was extremely helpful and invested time and effort in helping me through the whole process. He kept me in the loop constantly and made sure that attention was paid to my requests even after the move. Warmly recommended!
<p>Should you have a complaint please email <a href="mailto:admin@homefinders.net">admin@homefinders.net</a> requesting one of our complaints forms. Once the form is completed and returned, in accordance with our complaint procedure we will be looking into your complaint to establish, amongst other things:</p>
<ul>
<li>How/why the issue above happened?</li>
<li>Whether it was avoidable?</li>
<li>What corrective steps we need to take?</li>
</ul>
<p>We will reply to you within ten working days with our response, if that's not possible we will contact you to let you know this and provide an estimate of when we will be able to respond in full.</p>
<p>We take our customers complaints very seriously and, if you're unhappy with our initial decision, we offer two stages of escalation:</p>
<p>1 - Escalation to our Managing Director (Mr H Sehri - haydar@homefinders.net).</p>
<p>2 - If you are still not happy then the complaint can be escalated to The Property Ombudsman, whose ultimate decision we would be bound by (details of how to complain to The Property Ombudsman are available at www.tpos.co.uk )</p>
Last updated at 5/21/2018, 9:11:21 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 65% | 78% | £0 | £0 |
Lettings | 75% | 78% | £800 | £2,200 |
HomeFinders
146 Kingsland High Street, London, Greater London
E8 2NS
020 8533 6461
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Mahnoor
By : 'Danny'
Services : Letting( As a Owner )
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : E11
I have been using Homefinders for many years and have always found them to be very professional and extremely supportive. A special thank you to Mahnoor & Melissa for their excellent service in finding new tenants... Read Full Review
Gassan
By : 'Diabelec'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : E4
I do not recommend the agency Homefinders …is not professional,they are…unprofessional,ignorant,disorganised,in our case it started with the fact that we will live behind the wall with the owners,the agency did not tell us this from the beginning hides this fact.We found out... Read Full Review
Gassan
By : 'Disappointed'
Services : Letting( Property Management )
Rent PCM : £1250
Would you recommend ? : No
Postcode : E5
Horrible horrible experience. We’ve had a water leak in our flat that was reported in February and the issue is not yet fixed and now it’s may. Gassan seemed helpful at first but now he is starting to ignore our requests and telling us that a moldy room is habitable. All of my... Read Full Review
Mo
By : 'Vj'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
Mo Sanha from Homefinders Hackney was extremely helpful and invested time and effort in helping me through the whole process. He kept me in the loop constantly and made sure that attention was paid to my requests even after the move. Warmly... Read Full Review
By : 'victor'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E15
I moved in June, Ain't Cheap accommodation and comes with cheap furniture.eg. First day leaking gas from gas cooker . Had to call gas emergency services, next day was open a drawer and everything collapse, taps leaks, toilet running, kitchen unit rotten windows handle non of them work.... Read Full Review
Gassan
By : 'Kelly'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N16
Gassan was really helpful when we were moving out on a Sunday. The lock got jammed and I was unable to get into the property to get my things. He was great and found someone to get the door open very quickly considering it wasn’t working... Read Full Review
Gassan
By : 'Rosa'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : N17
We had same trouble at the begin, but the issue has been sorted quite quickly. We would like to thanks Gassan to look after us so... Read Full Review
Gassan
By : 'Ergin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EN3
Gassan is very friendly and welcoming. I am very pleased with his service and would recommend Homefinders to any other... Read Full Review
Gassan
By : 'Zarbano'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N16
Gassan has been very helpful and making sure maintenance work is done in the property I rent. He's a credit to Homefinders and always very pleasant to deal with. I feel very assured when asking Gassan for assistance with any issues I am having. Thank you... Read Full Review
Murat
By : 'Radivoi'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : N10
Murat has been a very big help for me to move in to the property as soon as possible and always very professional and with a good frendly attitude ( never got tired with the thousands of questions I had... Read Full Review
By : Murat Colak
Nov 29, 2019Hi there Radivoi, We appreciate the kind words! I’m thrilled to hear that, I'm glad everything worked out for you. It’s always humbling to hear how we’re able to make our...
Gassan
By : 'A'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SS6
Gassan has always provided very efficient and quick responses to my enquiries. Gassan is a polite, well informed and considerate agent and a great help to... Read Full Review
N/a.
Gassan
By : 'Miss'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E9
I have had the pleasure of communicating with Gassan recently and he has gone above and beyond to assist me. Homefinders have managed my property for many years and I have always found them professional and helpful and Gassan's recent level of service further confirms my view of them. He... Read Full Review
I find the agents fees very good, they have always been very fair and transparent.
Matthew
By : 'Krzysztof'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E2
Matthew was very helpful throughout, especially in the process of referencing. It all went quite smooth and I am very excited to be moving in next... Read Full Review
Gassan
By : 'Dan'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : E1W
Gassan is our property manager and acts with great professionalism and efficiency whenever we raise a query or concern. He has persisted to resolve anything that's been raised and know that we can count on him to sort anything out for us in the... Read Full Review
I don’t think anyone particularly likes paying agency fees but they are unavoidable really when renting via an agency.
Gassan
Zahid
By : 'PB'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E9
Very happy with the day to day service provided. They always deal with matters in a professional and efficient... Read Full Review
Zahid
Haydar
By : 'Hamid'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : RM10
Very pleased the way Zahid dealt with few issues I had with my flat in ilford ie underplaying and carpeting done and the price quoted was reasonable . Also very pleased he handle the court case with regard to my property in Dagenham and finally managed to convince Hackney council that the best... Read Full Review
Good
By : Zahid Badul
Jan 16, 2019Mr Hamid, Thanks for your...
Haydar
Zahid
By : 'Simon'
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : E1
I have used this agent for several years and the charges are more than fair and the service very good. I also bought a rental property with the agent which was a easy... Read Full Review
Very good
By : 'tony'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LOND
i have used them for a few years now and found them efficient and straight forward - a good company for... Read Full Review
fees seem fair
Zahid
Haydar
By : 'Mrs'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : E2
Home finders have managed my flat in London, for many years now, they have always been very Professional and friendly.I have no hesitation in recommending them.They offer a good... Read Full Review
about the norm on fees so, good
Matthew
By : 'Dan'
Services : Letting( Property Management )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : E5
The service provided by Matt has been absolutely fantastic. He is easy to communicate with, quick at replying to emails/calls/texts and generally a pleasure to work... Read Full Review
Good