Homefinders are a well established family run company, The staff members who work in the Hackney office, not only have worked there for a number of years, but live locally giving our customers a unique insight into the bustling hub that is Hackney. From the Caribbean restaurants, to the trendy bars and clubs, th
eir knowledge is extensive, so call us to have a chat about the real Hackney and its Empire.
By : 'Danny' Services : Letting( As a Owner ) Rent PCM : £1475 Would you recommend ? : Yes Postcode : E11
Apr 20, 2023
People found this helpful0
I have been using Homefinders for many years and have always found them to be very professional and extremely supportive. A special thank you to Mahnoor & Melissa for their excellent service in finding new tenants... Read Full Review
Services : Letting( As a Owner )Date: 20th Apr 2023
I have been using Homefinders for many years and have always found them to be very professional and extremely supportive. A special thank you to Mahnoor & Melissa for their excellent service in finding new tenants recently.
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I do not ...
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1 Star Review
Gassan
By : 'Diabelec' Services : Letting( As a Tenant ) Rent PCM : £1300 Would you recommend ? : No Postcode : E4
Nov 6, 2022
People found this helpful1
I do not recommend the agency Homefinders …is not professional,they are…unprofessional,ignorant,disorganised,in our case it started with the fact that we will live behind the wall with the owners,the agency did not tell us this from the beginning hides this fact.We found out... Read Full Review
Services : Letting( As a Tenant )Date: 6th Nov 2022
I do not recommend the agency Homefinders …is not professional,they are…unprofessional,ignorant,disorganised,in our case it started with the fact that we will live behind the wall with the owners,the agency did not tell us this from the beginning hides this fact.We found out when receiving the keys,there were no separate meters in the house.We loaded the electricity with the key at the owner at home.So far I wonder how it was possible to hide this fact.We had a problem with the refund of the deposit,the owner says that we destroyed the tiles in the kitchen, they were from the beginning we had evidence of it in the form of photos on the day of moving in.Later we did not get the full amount for the overpayment for Rent.The agency is so unprofessional that it did not even know that for 2 years,the transfer for the Rent was different day because we moved in much later than signing the contract,delays in moving in!from the agency side…I had emails evidence for everything…We rented from them a 2 years, we took care of the Flat it was rented to us in a terrible condition…dirty.I lost a lot of my energy writing with them,to get your own money back.My advice to everyone who has already rented an flat or house with this agency,take pictures of everything…keep emails with them,record movies before moving in and after moving out.Stay away from this agency.Good luck to all who have been cheated.
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Horrible horrible experience. ...
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1 Star Review
Gassan
By : 'Disappointed' Services : Letting( Property Management ) Rent PCM : £1250 Would you recommend ? : No Postcode : E5
May 16, 2022
People found this helpful1
Horrible horrible experience. We’ve had a water leak in our flat that was reported in February and the issue is not yet fixed and now it’s may. Gassan seemed helpful at first but now he is starting to ignore our requests and telling us that a moldy room is habitable. All of my... Read Full Review
Services : Letting( Property Management )Date: 16th May 2022
Horrible horrible experience. We’ve had a water leak in our flat that was reported in February and the issue is not yet fixed and now it’s may. Gassan seemed helpful at first but now he is starting to ignore our requests and telling us that a moldy room is habitable. All of my stuff smells like mould and we have literally been in contact with them over 20 times without them doing anything about it….
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Mo Sanha from Homefinders ...
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5 Star Review
Mo
By : 'Vj' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SE22
Dec 2, 2021
People found this helpful0
Mo Sanha from Homefinders Hackney was extremely helpful and invested time and effort in helping me through the whole process. He kept me in the loop constantly and made sure that attention was paid to my requests even after the move. Warmly... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Dec 2021
Mo Sanha from Homefinders Hackney was extremely helpful and invested time and effort in helping me through the whole process. He kept me in the loop constantly and made sure that attention was paid to my requests even after the move. Warmly recommended!
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I moved in June, Ain't ...
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1 Star Review
By : 'victor' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : E15
Oct 1, 2020
People found this helpful0
I moved in June, Ain't Cheap accommodation and comes with cheap furniture.eg. First day leaking gas from gas cooker . Had to call gas emergency services, next day was open a drawer and everything collapse, taps leaks, toilet running, kitchen unit rotten windows handle non of them work.... Read Full Review
victor Fernando Riofrio Piedra said about HomeFinders
Services : Letting( As a Tenant )Date: 1st Oct 2020
I moved in June, Ain't Cheap accommodation and comes with cheap furniture.eg. First day leaking gas from gas cooker . Had to call gas emergency services, next day was open a drawer and everything collapse, taps leaks, toilet running, kitchen unit rotten windows handle non of them work. Front door wobbles. And today leaking from roof I wondering what's coming tomorrow.
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Gassan was really helpful ...
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5 Star Review
Gassan
By : 'Kelly' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : N16
Aug 22, 2020
People found this helpful0
Gassan was really helpful when we were moving out on a Sunday. The lock got jammed and I was unable to get into the property to get my things. He was great and found someone to get the door open very quickly considering it wasn’t working... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Aug 2020
Gassan was really helpful when we were moving out on a Sunday. The lock got jammed and I was unable to get into the property to get my things. He was great and found someone to get the door open very quickly considering it wasn’t working hours.
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Cooker hob ...
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5 Star Review
Gassan
By : 'Rosa' Services : Letting( As a Tenant ) Rent PCM : £1850 Would you recommend ? : Yes Postcode : N17
Jun 30, 2020
People found this helpful0
We had same trouble at the begin, but the issue has been sorted quite quickly. We would like to thanks Gassan to look after us so... Read Full Review
Services : Letting( As a Owner )Date: 5th Mar 2020
Gassan is very friendly and welcoming. I am very pleased with his service and would recommend Homefinders to any other landlords.
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Gassan has been very helpful ...
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5 Star Review
Gassan
By : 'Zarbano' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : N16
Feb 28, 2020
People found this helpful0
Gassan has been very helpful and making sure maintenance work is done in the property I rent. He's a credit to Homefinders and always very pleasant to deal with. I feel very assured when asking Gassan for assistance with any issues I am having. Thank you... Read Full Review
Services : Letting( As a Tenant )Date: 28th Feb 2020
Gassan has been very helpful and making sure maintenance work is done in the property I rent. He's a credit to Homefinders and always very pleasant to deal with. I feel very assured when asking Gassan for assistance with any issues I am having. Thank you Gassan.
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Murat has been a very big ...
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5 Star Review
Murat
By : 'Radivoi' Services : Letting( As a Tenant ) Rent PCM : £800 Would you recommend ? : Yes Postcode : N10
Nov 28, 2019
People found this helpful0
Murat has been a very big help for me to move in to the property as soon as possible and always very professional and with a good frendly attitude ( never got tired with the thousands of questions I had... Read Full Review
Services : Letting( As a Tenant )Date: 28th Nov 2019
Murat has been a very big help for me to move in to the property as soon as possible and always very professional and with a good frendly attitude ( never got tired with the thousands of questions I had )
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Hi there Radivoi,
We appreciate the kind words! I’m thrilled to hear that, I'm glad everything worked out for you. It’s always humbling to hear how we’re able to make our...
Quick and efficient ...
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5 Star Review
Gassan
By : 'A' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SS6
Mar 12, 2019
People found this helpful0
Gassan has always provided very efficient and quick responses to my enquiries.
Gassan is a polite, well informed and considerate agent and a great help to... Read Full Review
Services : Letting( As a Owner )Date: 12th Mar 2019
Gassan has always provided very efficient and quick responses to my enquiries.
Gassan is a polite, well informed and considerate agent and a great help to me.
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Excellent ...
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5 Star Review
Gassan
By : 'Miss' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : E9
Mar 5, 2019
People found this helpful0
I have had the pleasure of communicating with Gassan recently and he has gone above and beyond to assist me. Homefinders have managed my property for many years and I have always found them professional and helpful and Gassan's recent level of service further confirms my view of them. He... Read Full Review
Comments on Agent Fees
I find the agents fees very good, they have always been very fair and transparent.
Services : Letting( As a Owner )Date: 5th Mar 2019
I have had the pleasure of communicating with Gassan recently and he has gone above and beyond to assist me. Homefinders have managed my property for many years and I have always found them professional and helpful and Gassan's recent level of service further confirms my view of them. He responds without delay and is always willing to help.
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Smooth ...
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5 Star Review
Matthew
By : 'Krzysztof' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E2
Feb 11, 2019
People found this helpful0
Matthew was very helpful throughout, especially in the process of referencing. It all went quite smooth and I am very excited to be moving in next... Read Full Review
Services : Letting( As a Tenant )Date: 11th Feb 2019
Matthew was very helpful throughout, especially in the process of referencing. It all went quite smooth and I am very excited to be moving in next week.
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Great service - ...
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5 Star Review
Gassan
By : 'Dan' Services : Letting( As a Tenant ) Rent PCM : £800 Would you recommend ? : Yes Postcode : E1W
Feb 6, 2019
People found this helpful0
Gassan is our property manager and acts with great professionalism and efficiency whenever we raise a query or concern.
He has persisted to resolve anything that's been raised and know that we can count on him to sort anything out for us in the... Read Full Review
Comments on Agent Fees
I don’t think anyone particularly likes paying agency fees but they are unavoidable really when renting via an agency.
Services : Letting( As a Owner )Date: 16th Jan 2019
Very happy with the day to day service provided. They always deal with matters in a professional and efficient manner.
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Hamid ...
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5 Star Review
Zahid
Haydar
By : 'Hamid' Services : Letting( As a Owner ) Rent PCM : £850 Would you recommend ? : Yes Postcode : RM10
Jan 16, 2019
People found this helpful1
Very pleased the way Zahid dealt with few issues I had with my flat in ilford ie underplaying and carpeting done and the price quoted was reasonable . Also very pleased he handle the court case with regard to my property in Dagenham and finally managed to convince Hackney council that the best... Read Full Review
Services : Letting( As a Owner )Date: 16th Jan 2019
Very pleased the way Zahid dealt with few issues I had with my flat in ilford ie underplaying and carpeting done and the price quoted was reasonable . Also very pleased he handle the court case with regard to my property in Dagenham and finally managed to convince Hackney council that the best solution for me and council will be Homefinder to manage the property .
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By : 'Simon' Services : Letting( As a Owner ) Rent PCM : £2200 Would you recommend ? : Yes Postcode : E1
Jan 15, 2019
People found this helpful1
I have used this agent for several years and the charges are more than fair and the service very good. I also bought a rental property with the agent which was a easy... Read Full Review
Services : Letting( As a Owner )Date: 15th Jan 2019
I have used this agent for several years and the charges are more than fair and the service very good. I also bought a rental property with the agent which was a easy process.
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good ...
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5 Star Review
By : 'tony' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LOND
Jan 14, 2019
People found this helpful0
i have used them for a few years now and found them efficient and straight forward - a good company for... Read Full Review
Services : Letting( As a Owner )Date: 14th Jan 2019
i have used them for a few years now and found them efficient and straight forward - a good company for hackney
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Homefinders ...
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5 Star Review
Zahid
Haydar
By : 'Mrs' Services : Letting( As a Owner ) Rent PCM : £1400 Would you recommend ? : Yes Postcode : E2
Jan 14, 2019
People found this helpful1
Home finders have managed my flat in London, for many years now, they have always been very Professional and friendly.I have no hesitation in recommending them.They offer a good... Read Full Review
Services : Letting( As a Owner )Date: 14th Jan 2019
Home finders have managed my flat in London, for many years now, they have always been very Professional and friendly.I have no hesitation in recommending them.They offer a good service.
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Quick, efficient and ...
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5 Star Review
Matthew
By : 'Dan' Services : Letting( Property Management ) Rent PCM : £2200 Would you recommend ? : Yes Postcode : E5
Jan 7, 2019
People found this helpful0
The service provided by Matt has been absolutely fantastic. He is easy to communicate with, quick at replying to emails/calls/texts and generally a pleasure to work... Read Full Review
Services : Letting( Property Management )Date: 7th Jan 2019
The service provided by Matt has been absolutely fantastic. He is easy to communicate with, quick at replying to emails/calls/texts and generally a pleasure to work with.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p>Should you have a complaint please email <a href="mailto:admin@homefinders.net">admin@homefinders.net</a> requesting one of our complaints forms. Once the form is completed and returned, in accordance with our complaint procedure we will be looking into your complaint to establish, amongst other things:</p>
<ul>
<li>How/why the issue above happened?</li>
<li>Whether it was avoidable?</li>
<li>What corrective steps we need to take?</li>
</ul>
<p>We will reply to you within ten working days with our response, if that's not possible we will contact you to let you know this and provide an estimate of when we will be able to respond in full.</p>
<p>We take our customers complaints very seriously and, if you're unhappy with our initial decision, we offer two stages of escalation:</p>
<p>1 - Escalation to our Managing Director (Mr H Sehri - haydar@homefinders.net).</p>
<p>2 - If you are still not happy then the complaint can be escalated to The Property Ombudsman, whose ultimate decision we would be bound by (details of how to complain to The Property Ombudsman are available at www.tpos.co.uk )</p>
Last updated at 5/21/2018, 9:11:21 AM by allAgents