The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 1051 Reviews
97% Recommended
94% sales valuation accuracy
92% letting valuation accuracy
90% sales fee satisfaction
90% letting fee satisfaction
Jan Forster Estates
55 Polwarth Drive, Brunton Park, Newcastle upon Tyne, Tyne & Wear
NE3 5NJ
0191 236 2680
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 94% | 90% | £26,000 | £1,170,000 |
Lettings | 92% | 90% | £295 | £3,200 |
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Last updated at 1/7/2016, 8:32:55 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
256 | 8 | 275 | 22 | 251 | 7 | 194 | 5 | 21 | 12 |
By : 'Bex'
Branch : Gosforth, 29 Princes Road, Brunton Park
Services : Online Auctions
Would you recommend ? : No
Postcode : NE28
Avoid at all cost!!!! Disgusting awful people!!! Customer service is none existent and they don't do there job when come to selling your house and when you ask to leave due to having lost ... Read Full Review
By : 'Bex'
Branch : Gosforth, 29 Princes Road, Brunton Park
Services : Online Auctions
Would you recommend ? : No
Postcode : NE28
Avoid at all cost!!!! Disgusting awful people!!! Customer service is none existent and they don't do there job when come to selling your house and when you ask to leave due to having lost ... Read Full Review
By : 'Angry'
Branch : Whitley Bay, 70 Park View
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NE25
This firm is utterly appalling, avoid them like the plague! I rented my property through them, I did not get the service I paid for in the terms & conditions of the contact. They made numerous administrative errors, that came at any addition cost to me through their negligence. They cannot ... Read Full Review
By : 'FFBB'
Branch : Gosforth, 29 Princes Road, Brunton Park
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : NE4
Extremely poor service. Other tenants have dealt with unsafe electrics and mould, and when they have complained to environmental health, they have been served with an eviction notice. Do not ... Read Full Review
By : 'WhatYouDeserve'
Branch : Newcastle, 201 High Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NE1
Left a household of 6 (including a baby) to live in damp and moldy conditions. 4 of the rooms unusable due to their condition. Children's toys damaged by the mold. Issued an eviction notice for 2 weeks before Christmas after Tennant submitted a complaint. AVOID this company like the ... Read Full Review
Angela
By : 'Gosforth'
Branch : Gosforth, 29 Princes Road, Brunton Park
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NE3
Dreadful company. They've treated my neighnours terribly; failed to get important repairs done, ignored instructions from Environmental Health and been rude and unhelpful. It also looks like they facilitated a revenge eviction since the family were served a Section 21 notice after they ... Read Full Review
Georgia
Paul
By : '66JPW'
Branch : High Heaton, 159 Benton Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE7
not a good letting agent. I dont have time to share all the bad experiences. Just dont use them. A very basic expectations such as pick up the phone and provide a status, call back if they said they will call back, etc. will not be met. You as a tenant will not get any status update. Their best ... Read Full Review
Jan
By : 'graeme'
Branch : Tynemouth, 10 Front Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £249000
Would you recommend ? : No
Postcode : NE27
Disgraceful - We contacted Jan Foster regarding a new build on Bayfield, and we were told we were the first to show interest. We stated we were very interested, were cash buyers and asked for a viewing and was told by Jan Foster that they would have to contact the site manager first. My wife ... Read Full Review
Belle
Jan
By : 'Well-Supported'
Branch : Low Fell, 478 Durham Road
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : NE8
Low Fell Office - High Quality Service We are part way through our buying of a property through Jan Foster and Belle and Karen and the rest of the team have bene extremely helpful, attentive and supportive. We are first time buyers and Jan Fosters have kept in touch with us during ... Read Full Review
Lindsay
By : 'Brian'
Branch : Tynemouth, 10 Front Street
Services : Sales( As a Vendor )
Sold price : £285000
Would you recommend ? : Yes
Postcode : NE29
Found this estate agent worked hard during difficulties with the chain, eventually got moved and would like to thank Lindsay and her team for all their help during the difficult period of the ... Read Full Review
By : 'WY'
Branch : Whitley Bay, 70 Park View
Services : Sales( As a Vendor )
Sold price : £307000
Would you recommend ? : Yes
Postcode : NE26
Good communication and professional service. I was happy with the way that they handled the sale and the whole process was remarkably ... Read Full Review
By : 'D'
Branch : Newcastle, 201 High Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : NE13
Poor estate agents. Myself and my partner Viewed lots of houses with them,found one we wanted, put an offer in. Guy who was dealing with us didnt even call back to tell us our offer had been accepted, we had to call him. Not responsive to calls or emails. You ring and ask for someone to be told ... Read Full Review
Madison
By : 'Caroline'
Branch : Newcastle, 201 High Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NE3
Would not recommend. I arranged a viewing for a rental property and I arrived 5 minutes early. At the allotted time I phoned the number on the board to ask where the agent was. I was advised they would be on their way. After 10 minutes I phoned again as no agent had arrived. I was assured they ... Read Full Review
By : 'Amy'
Branch : Forest Hall, 26a Station Road North
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NE12
I decided not to continue to sell my property with Jan Forsters due to unprofessional conduct in both rudeness and feeling used by the company. Putting a sign outside my door when I hadnt agreed to sell and then trying to share some of the blame is unacceptable. I will not even view properties now ... Read Full Review
By : Ann Lee
Mar 27, 2021They send people to view properties without even having their house on the market and accept offers from vendors who don't have funds, mortgage s in place, truly...
David
By : 'Marios'
Branch : High Heaton, 159 Benton Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NE7
Trying to sell our property. Agent arrived and valued it and said would confirm everything in an email the following day. Almost a week later and still nothing from them. Sent email and left messages on his mobile and the office ...still nothing Appalling! Do they want business? Certainly not ... Read Full Review
By : 'Disappointed'
Branch : Newcastle, 201 High Street
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : NE7
I am half way through my tenancy in a property that I rented through Jan Forster Estates. I can honestly say that my experience from start to finish has been so so disappointing. The only reason I have not broken my contract with Jan Forster is because the property that I rented is actually very ... Read Full Review
What are these agency fees actually for? Cleaning the property, handling repairs, general up keep..? Well obviously not because I have experienced none of this. They half heartedly cleaned and repaired the property after I kicked up a fuss. Other than that It would appear that I spent hundreds of pounds on getting them to print out a shit quality version of my contract.
By : 'Intermittently'
Branch : Low Fell, 478 Durham Road
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : NE8
As a landlord I've used Jan Forster for a number of years now and on the whole the service is satisfactory but a few significant points give cause for concern, eg giving keys to a gas engineer to enter the home without telling the tenant. Excessive builder / cleaner fees, only ever ... Read Full Review
Acceptable
Laura
By : 'Clientanon'
Branch : Tynemouth, 10 Front Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NE30
These people do not do their jobs. My tenancy agreement had the wrong length of tenancy and the wrong landlord details. I was then told it was still legally binding. Absolute joke. Management is nonexistent and at a premium. Don't expect manner or a helpful nature from anybody. Stay away at ... Read Full Review
Bad
By : 'Very'
Branch : Gosforth, 29 Princes Road, Brunton Park
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE4
Horrible, unprofessional and anal. This letting agency charges few hundred pounds for agency fee and do nothing. We wanted to move out before the end tenancy and were told this will cost extra. They never follow up with repairs when needed and were very disorganized. They are rude and disorganized ... Read Full Review
Horrendous, high, unacceptable and I am actually still unsure why we paid
By : Joanne Graham
May 3, 2018Dear Customer, Firstly may I say that I am disappointed that you are dissatisfied with the service provided by Jan Forster Estates our service level is of paramount importance to us and we always ...
By : 'Diana1987'
Branch : Newcastle, 201 High Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : NE15
We had a very bad experience *, we wanted to rent a property and we paid £600 agency fees only, the form that had to be completed was ridiculous, they want so much information more then when you apply for a mortgage on the house, they also check British ppl for immigration restriction which is ... Read Full Review
Bad, very bad £600 fees
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