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4.5/5, 97 Reviews
89% Recommended
96% sales valuation accuracy
100% letting valuation accuracy
87% sales fee satisfaction
92% letting fee satisfaction
By : 'Bex'
Services : Online Auctions()
Would you recommend ? : No
Postcode : NE28
Avoid at all cost!!!! Disgusting awful people!!! Customer service is none existent and they don't do there job when come to selling your house and when you ask to leave due to having lost faith!
Contact your local branch for details.
Last updated at 1/7/2016, 8:32:43 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 96% | 87% | £47,500 | £445,000 |
Lettings | 100% | 92% | £395 | £1,300 |
Jan Forster Estates
29 Princes Road, Brunton Park, Newcastle upon Tyne, Tyne & Wear
NE3 5TT
0191 236 2070
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Bex'
Services : Online Auctions
Would you recommend ? : No
Postcode : NE28
Avoid at all cost!!!! Disgusting awful people!!! Customer service is none existent and they don't do there job when come to selling your house and when you ask to leave due to having lost... Read Full Review
By : 'Bex'
Services : Online Auctions
Would you recommend ? : No
Postcode : NE28
Avoid at all cost!!!! Disgusting awful people!!! Customer service is none existent and they don't do there job when come to selling your house and when you ask to leave due to having lost... Read Full Review
By : 'FFBB'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : NE4
Extremely poor service. Other tenants have dealt with unsafe electrics and mould, and when they have complained to environmental health, they have been served with an eviction notice. Do not... Read Full Review
Angela
By : 'Gosforth'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NE3
Dreadful company. They've treated my neighnours terribly; failed to get important repairs done, ignored instructions from Environmental Health and been rude and unhelpful. It also looks like they facilitated a revenge eviction since the family were served a Section 21 notice after they... Read Full Review
By : 'Very'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE4
Horrible, unprofessional and anal. This letting agency charges few hundred pounds for agency fee and do nothing. We wanted to move out before the end tenancy and were told this will cost extra. They never follow up with repairs when needed and were very disorganized. They are rude and disorganized... Read Full Review
Horrendous, high, unacceptable and I am actually still unsure why we paid
By : Joanne Graham
May 3, 2018Dear Customer, Firstly may I say that I am disappointed that you are dissatisfied with the service provided by Jan Forster Estates our service level is of paramount importance to us and we always ...
By : 'Jane'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : NE7
I can't believe how horrificly bad this company is. I have had a leak for 6 months and they have sent the wrong tradesman round at least 6 TIMES. I eventually got the right man round who assured me he'd be back the week after to fix it and I've never seen him since. I call back to speak to the girl ... Read Full Review
Indifferent
Lucy
By : 'Josh'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE30
Lucy was both friendly and professional in her dealings with me via e-mail - very speedy replies and addressed my queries head... Read Full Review
Lucy
By : 'DebbieandMark'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : NE38
Having never rented before Lucy helped us every step of the way and kept us fully informed. Would highly recommend at one of the most stressful times in your life it's nice to have someone there that is helpful and does what she is going to do . Thanks very much... Read Full Review
Very high but so are they all. My one little thing is you had copies of our passports but still we had to pay extra for an imagration check. This should be included in the fee if nessary.
Lucy
By : 'Landlord'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NE3
Excellent and prompt response and assistance. I have been letting my properties via Jan Forster for 2 years now. Having a "managed let" with JFE was one of the soundest decisions I've made and would highly recommend them to... Read Full Review
Very competitive and I get the same or better service as many more expensive letting agents in the market! But no compromise on the quality of service either, so a winner on all fronts!
Paul
Jess
By : 'Ann'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : NE22
My first 'port of call' was with Paul and Jess at this office and they were excellent. I had to do very little with the process (thankfully) but was always kept informed, and updated throughout. From the minute I decided to use Jan Foster's Estate agent, till they succeeded in finding me a suitable ... Read Full Review
Were very fair considering the work involved they put in.
Emma
By : 'Lizzy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE1
Very good service, you were always ready to help thank you! We were glad you are the agent use by the... Read Full Review
N/A
Sarah
By : 'Katie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE33
Sarah was lovely over the phone, always called back wen she said she would, was really helpful during the negotiation stage and dealt with everything very quickly and gave great... Read Full Review
Sarah
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE3
Would highly recommend Jan Forster,especially Sarah McCann very helpful and kept us up to date throughout the process, very professional... Read Full Review
Good
By : 'Tez'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE5
Kirsty has helped me from start to finish of my renting process. She has got back to me quickly with all questions answered correctly and in detail. It has been my first rental property and Kirsty made it easy and stress free for me. Would definitely... Read Full Review
Average
By : 'Dan'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : NE13
Jan Forsters have now sourced tenants for me 3 occasions and every time have done so very quickly, efficiently and have found well vetted tenants. There communication is excellent and keep you up to date at each step of the... Read Full Review
Reasonable fees given the high level of service.
Lucy
Denise
By : 'QB28'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : NE62
Fantastic service from start to finish. All stages of development t were communicated quickly and directly- would highly recommend to... Read Full Review
Standard- not expensive in comparison to others
Jess
By : 'Cian'
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : NE3
despite an undefined moving-in date being all we had to work with, Jess & Jan Forster in general nevertheless went out of their way to make the process as smooth as possible- including providing supervised access to the property a couple of days early for us to take in an important delivery... Read Full Review
a little on the steep side, but with the service provided I don't feel as totally sharked as I have previously
Jess
By : 'Claire'
Services : Letting( As a Owner )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : NE3
New tenant was found and all necessary paperwork sorted easily and quickly. Very happy with the service we received thank... Read Full Review
fine
Denise
By : 'YG'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE3
Denise is a very kind lady, and gave us lots of help in letting the property we are currently living. It is always a pleasure when talking to... Read Full Review
Anna
By : 'Emma'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : AB32
Anna was able to help me with all my inquiries quickly and efficiently. I felt very confident that I was being given all the information I... Read Full Review
I think the fees were fair for the service received.