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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
1.9/5, 18 Reviews
28% Recommended
0% sales valuation accuracy
50% letting valuation accuracy
0% sales fee satisfaction
38% letting fee satisfaction
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By : 'sarah'
Services : Sales(As a Vendor)
Sold price : £140000
Would you recommend ? : No
Postcode : DE1
Avoid Scargill Mann at all costs!.... They have young inexperienced office staff who have no real knowledge of the property market and or the ins and outs of sales and procedures etc. Can be difficult to get through to anyone on the phones and twice my messages were not picked up. I even spent a whole day trying to get through/get a call back. When 4.30pm arrived I resorted to going into the office in person, no apology whatsoever! I was told the exact amount of money in my buyers mothers bank account! (Which was of course none of my business!) I was on three separate occasions given false or wrong information regarding my sale. My buyer was equally unimpressed with them. I genuinely feel they acted as a hinderence rather than a help throughout the process. I would NEVER use this company again nor would I recommend them. Find an agent who have 'proper' professionally trained staff who will assist you through your sale. Don't be drawn in by the chap who does the valuations....you will never hear from him again after you have signed the contract!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £140,000 | £600,000 |
| Lettings | 50% | 38% | £495 | £1,000 |
Scargill Mann & Co
4 St James Street, Derby, Derbyshire
DE1 1RL
01332 207720
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Jenny'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE6
I have let several properties through Scargill Mann & Co over the past ten years and have always received the most professional and competent assistance throughout the whole letting process, I will continue to use their services for any further lettings in the... Read Full Review
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By : 'Carol'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DE6
The sales side of the business is closing in April andi s it any wonder, what with them being hard to reach and never answering the phones or emails, qoting outrageous fees, as a potential seller I quickly learned I would be better of elsewhere, as for my property lets these too have been... Read Full Review
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By : 'Curtis-Rhys'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WS15
I think they should be advising landlords that no allowing tenants with fortnightly weekend visits is discrimination and completely unprofessional. Secondly, they did not call me back to tell me that I had been declined and I was about to set off on a 5 hour journey for the viewing. Once... Read Full Review
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Edmunds
By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE65
Anna Edmund's and the team at Scargill Mann & Co Derby were very professional,polite and willing to help in every way they could to make our move go through quickly and efficiently with the least amount of stress possible,Anna especially with the amount of times we rang up daily to... Read Full Review
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Andrew
By : 'Josie'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : DE22
Professional service from the first contact with the team at Scargill Mann &co. The process to rent was efficient and quick. I rented a house, which they managed, and issues reported were dealt with quickly and professionally. Unfortunately, I had to end my tenancy due to an unexpected... Read Full Review
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Holly
By : 'Robin'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : TW11
On the button, know the market, efficient and effective, Holly is great! Don't need the full 20 words says it... Read Full Review
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Andrew
By : 'Anoop,'
Services : Letting( As a Tenant )
Rent PCM : £770
Would you recommend ? : Yes
Postcode : DE23
I made the mistake of renting a house in Littleover for £770pcm from these thieves for 2 years putting up with 22 concurrent days without heating that I had to get the council involved, and 8 concurrent days without a working toilet on a previous occasion - which they thought were... Read Full Review
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By : 'Deaglan'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DE21
Scargill Mann & Co should be avoided at all costs. I let them manage my rental property. They never dealt with any of my tenants problems. They were shockingly bad at communicating with both the tenants and myself. A complete waste of a monthly fee.... Read Full Review
Way too much for doing nothing!!!
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Caroline
By : 'Laurie'
Services : Sales( As a Buyer )
Sold price : £600000
Would you recommend ? : No
Postcode : DE21
I didn't think estate agents were allowed to photoshop photos...I think that's illegal isn't it? Anyway, we were looking for a house with open fires (I have wanted them since I was a girl) and viewed a house with loads of fireplaces. The photos showed them working with roaring fires... Read Full Review
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By : 'Treacle21'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : DE7
The Derby branch very rarely answer the phone. I have called on numerous occasions over the past month and they answer around 1 in 10 calls. In addition, when I put an offer in for a property they did not call me to tell me it had been rejected. I only found out because I called them for an update! ... Read Full Review
N/A
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By : 'Tenant'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : DE56
They treat their tenants like they are something that have just scraped off of the bottom of their shoes. Absolutely shocking the way they bully their tenants. We ended up having to change the locks to stop them coming in as and when they wanted. When they do carry out repairs, they are done by cut ... Read Full Review
Bad. They will try to change you when your contract ends to renew it. Do not pay, contracts go onto a periodic contract for free by law!
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By : 'Emma,'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE72
Myself and my partner rented a property through the Agent Scargill Mann and co' I wish to highlight the poor service we have experience in particular, when we vacated the property. The agent conducted a final inspection as per our agreement, which I attended. We were verbally told that the... Read Full Review
Bad
By : Richard
Apr 20, 2018Would agree, the service from Scargill Mann has been atrocious (except for Ian who checks the property every 3 months, he's been a gem) - I've been waiting a week now for any contact at all after...
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By : 'sarah'
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : No
Postcode : DE1
Avoid Scargill Mann at all costs!.... They have young inexperienced office staff who have no real knowledge of the property market and or the ins and outs of sales and procedures etc. Can be difficult to get through to anyone on the phones and twice my messages were not picked up. I even... Read Full Review
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By : 'Dan'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : DE22
Incredibly unprofessional. We had booked through Scargill & Mann to view 3 properties in Derby. Not one thing went smoothly during this viewing. So much so that we didn't even view any of the properties. The first two properties were apartments, both in the same block. So we arrived bang on ... Read Full Review
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By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE1
Please avoid this letting agent. Prior to moving out the agent showed two prospective tenants around the flat. On the first occasion I had been away from the flat for a week and returned to find the flat unlocked. It had therefore been left unlocked for a whole week. I complained and asked to... Read Full Review
I think the best way this agent could improve is either by shutting down or employing decent staff
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By : 'Mushu'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE22
Terrible. Repairs were either not done at all (leaking roof for two whole years) or done very shoddily and reluctantly. Despite inspecting my property every couple of months and finding no problems, indeed complimenting me on the excellent state I kept the house in, they withheld the entire deposit ... Read Full Review
If the agent had repaid me for being a good tenant by a) doing repairs when necessary and to a good standard b) repaid a fair proportion of the deposit I would feel like I had been treated fairly.
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By : 'Scott'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE1
The agent took over my property from the previous letting company. The service was awful, maintenance either never happened or took months. We had leaking windows and damp, and it took a month to have our heating system replaced after it broke down eight times. They constantly try to cut corners... Read Full Review
Provide basic service, like answering client emails and taking good care of your properties.
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By : 'Dr'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE24
I am totally disappointed with this letting agent. All of what they are looking for is taking money with extremely poor service. The communication was always terrible and to get to the person you need to speak with you have to put some time. After complete year of tenancy, they also refused to... Read Full Review
