In all the years I have dealt with letting agents, I have always found them unfriendly, and arrogant, completely living up to their reputation. However I was very pleasantly surprised to come across Sam who was very helpful, flexible towards my needs and extremely friendly, as well as professional... Read Full Review

We decided to use Reeds Rains City Living to sell our penthouse apartment after considerable research. We were blown away on meeting the team with regards to their enthusiasm at the prospect of marketing our property, not to mention their knowledge and experience of the area. We were advised to use ... Read Full Review

Excellent service in difficult circumstances due to being away on holiday. Knowledgable,,professional and very quick to respond to messages or... Read Full Review

We found Sam very personable and he helped make the whole process of renting this property run smoothly, quickly and efficiently. He kept to his word and was very approachable at all times. We were really happy with the service provided, no problems at... Read Full Review

Second review. Really good service compared to last time. I was away for the duration of move out and move in. Sam offered to look after all of this while i went away to italy for three weeks. Superb service and I am very thankful of Reeds... Read Full Review

Awaiting acceptance of offer. Matt has been exceptionally helpful throughout the entire process. Very professional and incredibly friendly. Would highly recommend. Constantly going beyond the call of... Read Full Review

The letting went well, there were some difficulties with the local city council which were handled quickly and efficiently. Would be happy to deal with Sam... Read Full Review

Previously i had a lot of problems with the letting service, we were actually thinking of leaving the service but one of your workers Mike convinced us to give the company another trial on reduced rates. After Mike Sam has taken over to arrange the contract. he was always precise what he want us... Read Full Review

Sam was fantastic at seeing to all our needs as first time rentees. I always felt as if Sam was fighting on our behalf and would be getting the best for us. Really fantastic guy who was always willing to help... Read Full Review

From my initial contact Matt Ferguson has guided me through every stage of my house purchase when from describing my unique requirements, he offered me my house within an hour of it being put on the market. The service received was excellent to the point of his personally delivering the keys to me... Read Full Review

Sam was on time and answered all my questions when searching for this property. He knew all the information. When my housemate and I decided on this flat. Sam sorted everything out for us. As it is our first time renting privately and not through the university, we were nervous. Sam put my mind at... Read Full Review

Matt was extremely knowledgeable and efficient as were all the staff. We had been let down by our first buyer after 4 months and within 2 days had found us a cash buyer and completion has been in 5 weeks which we feel is probably a record at the... Read Full Review

Sam helped me with my move out. Before i met sam i would of never gone back to the reeds rains banner cross branch. Sam changed my opinion on the branch as to how helpful and nice he was. Really good customer service with all of the... Read Full Review

Matt was excellent, very helpful and friendly, always keeping us informed of what was happening. If was a difficult sale and it is down to Matt's efforts and perseverance that the sale went... Read Full Review

The Team at the Banner Cross office, especially Sophie Jones, have been a great help throughout what has been a long and difficult purchasing process. They have been quick to assist at every eventuality and have demonstrated a great level of patience and professionalism when faced with frustration... Read Full Review

Sophie went out of her way to find me the perfect property right from the beginning. The property in question had been previously rented and the vendors lived abroad making communication tricky. Dispite this she got the ball rolling very quick once I agreed to purchase the property & handled... Read Full Review

Most of the process was done whilst I lived in another house: They took the photos of the exterior of the house on a rainy day and a took terrible photo of the master bedroom but despite several requests to come out and re-take them I was ignored. They published my customer acceptance document on ... Read Full Review

Matt was very helpful through the process of the sale. He kept us informed about who is viewing and there comments. He was extremely helpful, the over all experience was... Read Full Review

Matt was excellent; we had been struggling to secure a property and Matt sorted us out with a great house at asking price. He was helpful and pleasant throughout-would recommend... Read Full Review

I deal with estate agents on a daily basis and have done for years. Matt greatly impressed me. He informed me that he was new to the business I realised he may be inexperienced but admired his skills in the the way in which he dealt with me and the other customers that were in the branch he was... Read Full Review