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The UK's Largest Customer Review Website for the Property Industry
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4.6/5, 128 Reviews
93% Recommended
100% sales valuation accuracy
80% sales fee satisfaction
Lisa
Nick
By : 'David'
Services : Sales(As a Vendor)
Sold price : £252000
Would you recommend ? : Yes
Postcode : CR8
I've been both a landlord and a vendor with Streets Ahead over the past two years: Lisa Adams was superb in letting out the property within a week of putting it on the market for a very fair rent. The vetting she conducted was top drawer, and I couldn't have asked for better tenants. Stephanie Simpson in their property management department is also particularly strong: Proactive, bright, diligent, and someone who just 'gets' any issue the minute you say it, and takes appropriate action immediately. Personally, I wouldn't do 'fully managed' again, because I've now made enough contacts to resolve most issues quickly, but if you do value this service, Streets Ahead are well worth what they charge. The Purley sales team have been similarly impressive, with the drive of Nick McDonald appearing as key to the results achieved. They secured several very fair offers (which were all in excess of what other local agents felt they could achieve) within 6 days of taking the property to market. The customer care has been excellent so far and I'm really looking forward to exchange and completion - please don't drop the ball on this one, guys! :-) Stefano has also been great at keeping me informed of progress to date and I believe I'm in good hands.
For me, this has been one of the highlights of our working relationship: As in all big sales, you should do your homework and arrive with a very clear idea of what you\'re prepared to pay and negotiate accordingly. My experience has been that Streets Ahead can deservedly justify charging a slight premium to standard market rates, and it\'s one that I\'d pay again on future sales to work with this team.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 100% | 80.00% | £175,000 | £616,250 |
Streets Ahead
936 Brighton Road, Purley, Greater London
CR8 2LP
020 8668 2222
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Ant'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SE2
They need to train there staff to be more respectful and polite specially over the... Read Full Review
Jo
Jason
By : 'Rob'
Services : Sales( As a Vendor )
Sold price : £616250
Would you recommend ? : Yes
Postcode : CR8
Streets Ahead were great to work with, from start to finish. We’d previously marketed our property with another agent who hadn’t had much success. Streets Ahead Purley were super keen to get us on their books, and once we’d signed up they quickly started getting... Read Full Review
Jordan
By : 'Mitchell'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : CR0
Iv used other estate agency’s before in the past and the experience has been slow and not the best service.but I viewed 2 property’s with a polite and very helpful young lady Jordan Thorpe and the experience this time was great.. great service and liked both... Read Full Review
Jamie
Robin
By : 'Barrington'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR8
Robin and Jamie Dore were very helpful, honest and understanding. They returned calls when message was left. I was kept up to date all through the process, at no time did i feel i didn't know what was going... Read Full Review
Jordan
By : 'Denise'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : CR5
I have a mixed experience with estate agents however I'm giving a good review as Jordan has been really helpful and patient with me having such a hectic schedule she helped to guide me through the process. I had some minor hiccups but all sorted out... Read Full Review
By : 'adam'
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : No
Postcode : CRO
property in question 43 foxey lane purley now marketed as beautifull 5 bedroom gated property after my experience took 7 weeks to neogotiate and given date and then went back on word landlady callled tia disgrasfull ;lady no morals or backbone greedy unproffesional lettings team tell u what u want ... Read Full Review
rip of prices what deposit even before anything happens
Sam
By : 'Colette'
Services : Sales( As a Vendor )
Sold price : £565000
Would you recommend ? : Yes
Postcode : CR8
Throughout our communication & conversations while selling my property I found Sam to be professional, courteous, respectful and friendly. He made the complete process as easy as possible and as I was selling as a single person this was very important to... Read Full Review
Good
Lisa
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : CR8
Typical estate agent approach to winning new customers ie wack up the prospective rent to win the business then slowly chip the landlord down. Wanted to sign up with them and they change their fees charged depending on whom I am talking to. Also I suspect a significant number of these positive... Read Full Review
Too salesy
Too salesy
Lisa
Gail
By : 'Ellen'
Services : Letting( Admin )
Sold price : £275000
Would you recommend ? : Yes
Postcode : CR2
Gail and Lisa at purley were absolutely magnificent. I made enquires about purchasing a property to rent out and manage hence was looking for a company that could offer me all these services. As a potential first time landlord I approached Streets Ahead in Purely. They were recommended to me... Read Full Review
Average
By : 'Mukta'
Services : Letting( As a Owner )
Rent PCM : £1750
Would you recommend ? : No
Postcode : CR84
There is no initiative from The agent. When we had some minor problems highlighted by the tenant, they took too long to inform me. Moreover the council added a documentation, which I was not told. Cost me an extra £350. Over priced. Brilliant selling skills, very poor... Read Full Review
Delivery on promises. Inform the landlord of legal requirement.
Over committed on rental value
Lisa
Emma
By : 'Unhappy'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : CR5
This estate agents is the poorest I have ever dealt with they have poor customer service. They are very nice before you sign the documents and pay the money, they then ignore you if anything goes wrong and lie to you about what is being done or has been done to the property. I have contacted them... Read Full Review
Better customer service actually help the tenants and get things sorted don't lie to people's faces and on the phone Do as what is said one the website and be a better estate agent instead of money grabbers
estate agent fees are to high Cleaning bill is unrealistic
By : anonymous
Mar 17, 2016my experience was similar, I found Lisa Adams and Emma Mackay the biggest liars I have ever met! I believe these lot are just con men in cheap...
Stefano
By : 'Sue'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR2
The service provided by Stefano was exceptional. He listened carefully to our requirements and ensured that all properties viewed were appropriate to our criteria. His communication was exemplary; he kept in touch but never became intrusive. He acted in a professional and courteous manner at all... Read Full Review
Lisa
Nick
By : 'David'
Services : Sales( As a Vendor )
Sold price : £252000
Would you recommend ? : Yes
Postcode : CR8
I've been both a landlord and a vendor with Streets Ahead over the past two years: Lisa Adams was superb in letting out the property within a week of putting it on the market for a very fair rent. The vetting she conducted was top drawer, and I couldn't have asked for better tenants. Stephanie... Read Full Review
For me, this has been one of the highlights of our working relationship: As in all big sales, you should do your homework and arrive with a very clear idea of what you\'re prepared to pay and negotiate accordingly. My experience has been that Streets Ahead can deservedly justify charging a slight premium to standard market rates, and it\'s one that I\'d pay again on future sales to work with this team.
Kenisha
By : 'Tee'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : SM6
Brilliant from the start till the end. They sold our property for more than any of the other agencies would even consider marketing it at. They chased up our lawyers, the buyers, the buyers lawyers and any others necessary. We had no problems contacting them or getting replies etc despie us living... Read Full Review
James
By : 'Shazia'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR0
Hi Worked with James on one of the properties that I was looking to buy. Was diligent in keeping me informed of properties on the market and ensuring that I was first to see them. Would recommend for future engagement and to... Read Full Review
James
By : 'James'
Services : Sales( As a Buyer )
Sold price : £310000
Would you recommend ? : Yes
Postcode : CR8
James Martin at Streets Ahead was helpful, courteous and answered all our enquiries extremely promptly and efficiently. We would not hesitate in recommending him as an agent to other prospective buyers. It was a pleasure to have used his expertise and services during the... Read Full Review
By : 'James'
Services : Sales( As a Buyer )
Sold price : £217000
Would you recommend ? : Yes
Postcode : CR5
Always available to contact and also contacted me on numerous occasions making sure everything was ok with solicitors and mortgage advisor etc. Makes sure everything runs... Read Full Review
By : 'Yu'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : CR8
I am very pleased with the service of the agent from Streets Ahead during my seeking properties in Purley. I experienced a truly professional service, swift reaction to the customer's request, either by email or phone, and good knowledge on the properties presented. Finally, I would suggest a... Read Full Review
By : 'poorly'
Services : Letting( As a Owner )
Rent PCM : £1310
Would you recommend ? : No
Postcode : CR8
In a word: Incompetent. Wouldn't even recommend them to someone I didn't like. genuinely not sure quite what they do for the money I pay each month and every time I have to deal with them I wonder if I should simply sell the property and save myself the grief because it is grief - every month - ... Read Full Review
provided a competent service
James
By : 'Miss'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR2
James Martin was incredibly helpful in my search for a property in the local area. James listened to exactly what it was I was looking for and kept in regular contact with me throughout my search both by phone and email. Streets Ahead Purley are very professional and I would not hesitate to... Read Full Review