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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 48 Reviews
94% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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Cheryl
By : 'Charhys'
Services : Letting(As a Tenant)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : KT19
Two viewings at different property's where Cheryl met and showed us around, was lovely and friendly and seemed really interested in us and what we were looking for and was also on hand in store to sit with us and answer all questions we had.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £266,000 | £266,000 |
| Lettings | 100% | 99% | £725 | £2,500 |
The Personal Agent
2 West Street, Epsom, Surrey
KT18 7RG
01372 745850
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Sue
By : 'Katherine'
Services : Sales( As a Vendor )
Sold price : £266000
Would you recommend ? : Yes
Postcode : KT17
The experience was efficient and friendly as selling property of deceased relative. I found Sue Boardman to be particularly helpful with lots of local knowledge. All question via phone or email were answered quickly. The 5 stars are mainly for Sue Boardman who has kept in contact with me throughout ... Read Full Review
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Joe
By : 'Jennifer'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : KT19
The agent made the whole process very easy and painless. He was very friendly and answered all questions. I especially needed that because I'm new the the country; just got a job in Epsom and moved all the way from outside the... Read Full Review
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By : 'janice'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : KT17
I have found The Personal Agent very professional in all their dealings with my mother and myself. They helped my mother to move into a very comfortable flat and she is so happy there. We have asked them to act as agents in letting my mother's retirement flat which she owns and this is presently... Read Full Review
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Stacey
By : 'Elisa'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : KT19
They have deal with everything quickly professionally and in the best way possible regarding my requests. I Am very thankfull to... Read Full Review
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Joe
By : 'Janey'
Services : Letting( As a Tenant )
Rent PCM : £1525
Would you recommend ? : Yes
Postcode : KT16
Joe wa great from day one. He sent me through the house details literally an hour after I had registered. He organised a viewing that night and processed everything really swiftly. Joe was really pro-active in getting things sorted, really friendly and polite on the phone and as helpful as could be ... Read Full Review
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Stacey
Cheryl
By : 'G.'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : KT17
I have been using the Personal Agent for the past three years now as a landlord. They have been nothing far from amazing with their customer service. Even when I had a problem and they weren't managing my property they were there to help. I have since, upon a new tenant moving in this year , am ... Read Full Review
Fair in todays market.
Fair in todays market.
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Joe
By : 'Laura'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : KT19
We had a great experience with the personal agent. Very quick at getting back to us to arrange a viewing. Once we saw it and decided we wanted to put an offer in we had 2 weeks until the move date and everything went smoothly. They answered all of my questions and are really... Read Full Review
Very good fees. We had been quoted a lot more by other agents.
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Stacey
By : 'Mr.'
Services : Letting( As a Tenant )
Rent PCM : £16000
Would you recommend ? : Yes
Postcode : EPSO
Stacey loked after me. I was registered with another few local letting agents, but non of them were so oficient and prompt as Stacey. She was bombarding me with new properties every day. Also she was replying to my questions at out of business hours, which I really appreciated. Thank you Stacey... Read Full Review
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Stacey
By : 'DEE'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT19
Stacey always kept me updated and if I had a query I would have a swift reply either by telephone or email. She showed customer awareness and also the interest of the Landlord. I feel she is very professional and answered directly when meeting face to face. To me this is very important and it... Read Full Review
I think the fees were more than reasonable... Considering I was asked by a \"Internet Estate Agent\" for double the fees!! I am more than pleased with the outcome.
I think the fees were more than reasonable... Considering I was asked by a \"Internet Estate Agent\" for double the fees!! I am more than pleased with the outcome.
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Stacey
By : 'Nigel'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : KT
Excellent service , i have also recomended my friend to use them .Stacey has been to value the property last week. We had to take a short term let following my property being flooded ,stacey could not do enough for us. just like to say thank... Read Full Review
N/A insurance paid
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Stacey
Cheryl
By : 'Peter'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : KT17
I was notified of property at 9.30am Wednesday, viewed at 5pm, offer accepted by 6pm, received tenancy conformation by 7pm. Lease was then emailed and signed by Friday lunchtime. Staff were extremely helpful and provided a great... Read Full Review
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Cheryl
By : 'Charhys'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : KT19
Two viewings at different property's where Cheryl met and showed us around, was lovely and friendly and seemed really interested in us and what we were looking for and was also on hand in store to sit with us and answer all questions we... Read Full Review
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By : 'Richard'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : KT19
All the ladys working in lettings have been very polite and have worked in my best interests. They also look after the tenants. I have used them now for 10 years and have trust in them. I would recommend them to other... Read Full Review
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By : 'AM'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : KT19
A catalogue of errors and poor communication on the part of The Personal Agent resulted in a complete breakdown in the relationship between them and our buyers and they played a big part in us losing the house we were hoping to purchase. They were unable to communicate with any sensitivity and... Read Full Review
By : Cheryl
Dec 8, 2014Thanks again for taking the time to comment here as well as on other social media. While we're hopeful that all of our clients feel we provide an 'appealing service', although our recollection of...
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Cheryl
Ann
By : 'Pamela'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : KT17
Agent is effective at finding tenants and ensuring that they are checked out financially. They are good at managing payments and good at transitions from outgoing tenant to... Read Full Review
In line with the prevailing market ensuring no void periods.
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By : 'Bob'
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : KT17
Good service. Efficient, responsive and with a smile. Got a good result with minimal bother. No more to say as it all happened so... Read Full Review
Quick decision on fees was good. Value for money given the service.
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Stacey
By : 'Daniel'
Services : Letting( As a Tenant )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : KT19
Agent was really helpful the day we went into the lettings shop. Stacey was very helpful in answering all of our questions, let us viewing a few properties on the computer and we set up a viewing straight away. Stacey was prompt and on time for the viewing and let us have a few minutes alone in the ... Read Full Review
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By : 'Ryan'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : KT19
Agreeing tenancy of the property was quick and easy, with minimum inconvenience. Staff at The Personal Agent were always friendly and helpful, and helped make the move go... Read Full Review
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Stacey
By : 'Gabriela'
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : KT19
Stacey was absolutely brilliant. She has shown me and my husband more than we have asked for. I would Definitely recommend the agency to... Read Full Review
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Cheryl
By : 'Sue'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : KT18
I have been very pleased with the Personal Agent whether buying , selling or now renting as landlords. Their enthusiasm and efficiency have been outstanding hence this is the 7th time our family have used their services as we know we can rely on good customer care and feedback. I also found them to ... Read Full Review
