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4.2/5, 35 Reviews
74% Recommended
89% sales valuation accuracy
92% sales fee satisfaction
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By : 'Anna'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : SE19
The company was been extremely helpful and informative throughout the whole process. Staff are always friendly and were on top of management companies and all involved during the purchase to keep us on track for exchange / completion.
N/A
By : Ross
Jul 20, 2016Hi Anna, Thank you very much for your review, we're pleased the Crystal Palace branch were able to provide you a helpful and informative service throughout. We will pass this feedback on. Regards, haart Customer Experience team
Last updated at 11/30/2, 12:00:00 AM by allAgents
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| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 89% | 92.00% | £165,000 | £500,000 |
haart
55 Westow Hill, Upper Norwood, London, Greater London
SE19 1TS
020 8670 5845
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Igor
By : 'Elise'
Services : Online Auctions
Would you recommend ? : No
Postcode : SE19
Igor was a great estate agent! He was very attentive and thorough during my viewing of the flat. He also knew a substantial amount of information which was helpful in the... Read Full Review
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Kyle
By : 'Viktor'
Services : Other
Would you recommend ? : Yes
Postcode : SE27
Kyle was amazing in showing us around the house that we loved in Tivoli Road. He demonstrated knowledge, professionalism and politeness throughout the entire process. He really showed he cared. I would highly recommend... Read Full Review
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Kyle
By : 'Dastan'
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : No
Postcode : E14
Kyle provided a great service when we did our viewings on Bellway properties. he demonstrated professionalism, politeness and knowledge of the product. I would recommend... Read Full Review
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By : 'Christine'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SE27
Igor has given me great customer service in dealing with handling and arranging viewings and secured a buyer for my property. Igor shows professionalism and perseverance in reaching my goal. I would recommend him to be a valuable Estate... Read Full Review
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Matthew
By : 'Ali'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE19
This feedback relates specifically to Matthew Voller who, from the minute he took on my case, provided an excellent service. Matthew, unlike most other estate agents I have had dealings with always came directly to the telephone, if he were able to, whenever I called or would always call me back at ... Read Full Review
N/A
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By : 'Nikolina'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE20
Recently we sold our flat with Haart Crystal Palace and couldn't fault their service. After the team's change in the agency at the end of last year, we were lucky to have Melanie and Matt dealing with our flat's sale. The whole process from first viewing to completion date was quite ... Read Full Review
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Leigh
By : 'Peter'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SE20
He lost my keys. He gave a wooly valuation. He reduced the asking price without my instructions. He left without me being told. New manage claims to have had all of 3 weeks local experience. I fired them but had to wait 16 days before I could get another... Read Full Review
Not especially competitive locally
By : Haart Crystal Palace
May 25, 2018Mr Ellis, we're sorry to hear that you were not satisfied with our service, something that we pride ourselves on; may we kindly invite you to make contact with the branch on 02086705845 to discuss....
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By : 'Dennis'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR7
I only had my house up for sale for a few weeks and thanks to Melanie & the Haarts team we had a offer which we have... Read Full Review
By : ross
Apr 11, 2018Hi Dennis, Thank you for your kind review of our Crystal Palace branch, we're happy to hear they provided a lot of interest and that you've now accepted an...
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Anais
By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE27
Rest assured, I'm not the type to leave positive reviews simply for the sake of it. However, after dealing with multiple estate agents for 6 months, Anais was a breath of fresh air. She did not attempt to sell me properties using meaningless catch phrases, as other estate agents have done ... Read Full Review
N/A
By : ross
Mar 21, 2018Hi James, Thanks for your kind review of our Crystal Palace branch. We will pass this feedback...
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Leigh
James
By : 'Claire'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE19
Leigh, James and the rest of the team at Crystal Palace Haart have been fantastic. We always found you to be friendly and efficient. We were kept fully informed and updated throughout the viewing process, from accepting an offer on our home and through to exchange of contracts. You were very... Read Full Review
For the time and effort that the team has put in marketing our home for sale, arranging and attending the multiple viewings and all the follow up through the negotiations with the buyer and queries etc leading up to exchange of contracts, I consider the fees to be more than fair.
By : ross
Mar 9, 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
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By : 'Kay'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EN1
I'm very upset speaking to Ben from London, who is very ignorant of his statement about being 'liable to payments', he can't comprehend that I can't pay using my account because I am on maternity leave at the moment. And my husband is a manager who is very busy that he can't answer straight away... Read Full Review
By : ross
Mar 9, 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
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By : 'Natasha'
Services : Sales( As a Vendor )
Sold price : £485000
Would you recommend ? : Yes
Postcode : SE19
I was very pleased to find a buyer for our house within one week. I am even more pleased that I found a very suitable property to purchase withing the next week - all under the same roof with Haart Crystal Palace. Leigh and James were very helpful at every stage of the process. This was supported... Read Full Review
I am also very pleased with the agency fee, which is very reasonable in comparison with some other high street agencies.
By : ross
Mar 9, 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
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Joanna
By : 'Jess'
Services : Sales( As a Buyer )
Sold price : £295000
Would you recommend ? : Yes
Postcode : SE19
Joanna has been fantastic from start to finish. Always contactable and consistently went the extra mile to ensure the process was... Read Full Review
By : Ross
Aug 18, 2016Hi Jess, We're very pleased to hear you received a fantastic service from start to finish from our Crystal Palace branch. We will pass this feedback...
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By : 'Anna'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE19
The company was been extremely helpful and informative throughout the whole process. Staff are always friendly and were on top of management companies and all involved during the purchase to keep us on track for exchange /... Read Full Review
N/A
By : Ross
Jul 20, 2016Hi Anna, Thank you very much for your review, we're pleased the Crystal Palace branch were able to provide you a helpful and informative service throughout. We will pass this feedback...
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By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £510
Would you recommend ? : Yes
Postcode : SE19
I am very pleased with HAARTS. All the staff at the crystal palace branch we're so help full and have made every thing so far stress... Read Full Review
Very good
By : Ross
Jul 12, 2016Hi Susan, Thank you very much for your review, we're glad to hear you found our Crystal Palace branch to be helpful. We will certainly pass this feedback...
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By : 'Sarah'
Services : Sales( As a Buyer )
Sold price : £270000
Would you recommend ? : Yes
Postcode : SE5
Sam has been amazing help over the last few months, and I would definitely recommend her going forward. She has been friendly, professional, and, at a really stressful time been someone I can totally rely on - thank you so... Read Full Review
N/A
By : Ross
Jun 29, 2016Hi Sarah, We're very pleased to hear you received a friendly and professional service from our Crystal Palace branch, we will pass this feedback...
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Samantha
By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE19
I would like to say that I have been very impressed with your Samantha Stevens at the branch. She is very good at her approach in getting things done. She comes across as somebody with a great deal of knowledge in the property sales market. She always kept me informed on any developments in the... Read Full Review
Good
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Joanna
By : 'Andy'
Services : Sales( As a Vendor )
Sold price : £455000
Would you recommend ? : Yes
Postcode : SE19
From the initial phone call to the final day of completion Joanna and the other members of the team I had contact with were professional but also incredibly kind and patiently explained each step of the process when I had, often ridiculous,... Read Full Review
I understand from conversations from friends and family that the fees were absolutely acceptable for the process.
I understand from conversations from friends and family that the fees were absolutely acceptable for the process.
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By : 'Marian'
Services : Sales( As a Vendor )
Sold price : £315000
Would you recommend ? : Yes
Postcode : SE26
Just wanted to drop a note to say a big thank you for all of your help through our sale. I've not had the best experience with estate agent before and was reluctant to listen when the appointment was initially made. I must say, I was delighted by everything the team did from the first meeting I... Read Full Review
Very fair. I've dealth with other estate agent before who charges more and don't even do the job
Very fair. I've dealth with other estate agent before who charges more and don't even do the job
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By : 'KJ7'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SE20
Generally very slow and disorganised. Did not have even the basic understanding of property legal issues necessary to help push the deal along. Were too slow and did not provide enough support to the seller to get the sale done. Although Foxtons can be very annoying this is something they are... Read Full Review
By : Ross
May 10, 2016Hi KJ7, We're very sorry to hear about this. Please get in touch with our help team at help@haart.co.uk who can investigate this for you. Regards,...