The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
2.9/5, 26 Reviews
54% Recommended
100% letting valuation accuracy
40% letting fee satisfaction
By : 'DumbnDumber'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : SM2
Agreed price for property with vendor then tried to force their mortgage advisor down our throats. We already had Mortgage in-place still they asked me to at least speak to them.* I respectfully declined a meeting. I then receive a phone call the next day that if you don't have a Mortgage with them there are other buyers who are interested. So I withdrew my offer. Ive since moved and that place is still available. Barnard Marcus are a bunch of cowboys
Unknown
By : Dorian Gray
Nov 10, 2017My, oh my - what a familiar story! We had almost the same experience - except it was worse! Firstly they forced their greasy 'mortgage broker' on us, and then they upped the price! So we told them where to go. Do not EVER use this bunch of sharks - they have no ethics and are TOTALLY UNPROFESSIONAL!
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 40.00% | £750 | £1,550 |
Barnard Marcus
9 Station Parade, Sutton, Greater London
SM2 5AD
0208 6438245
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Mike'
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : SM1
He is a nice agent responsible for answering clients questions very well Responsive to my question... Read Full Review
Sophie
By : 'Ann'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR2
I want to give a shout out to Sophie Williams in the letting department who was very helpful with the questions I had about the rental process regarding my daughter, we have never rented before so were feeling hesitant, however after speaking with Sophie We can comfortably put our worries... Read Full Review
Sophie
By : 'Aggeliki'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM3
I’m very satisfied with the service from Sophie Williams, she was very very helpful and she made everything much easier for me. Definitely recommend her as a agent. Thank you very much... Read Full Review
Alex
By : 'Beata'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM1
Thank you Alex for being very helpful and professional. You have always been there to answer all my queries and I have been kept informed throughout the process. I would highly recommend your company to other potential... Read Full Review
By : 'Anyone'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SM2
I called the Sutton branch to ask them to remove one of their boards which was lying on the ground for months outside of my flat block. They promised to remove "in a couple of days". Two weeks passed. I called again. The lady told me there was no request logged to remove the... Read Full Review
By : 'Sold'
Services : Sales( As a Vendor )
Sold price : £581000
Would you recommend ? : Yes
Postcode : SM1
We recently sold our house through Barnard Marcus Sutton. This was a difficult sale for many reasons, the staff were all very patient and accommodating. Viewings were carried out when I was not there as requested and I was always kept up to date with the latest developments. When we felt that the... Read Full Review
Although higher than other agents fees I felt that I got my moneys worth with the customer service I received.
By : 'Sold'
Services : Sales( As a Vendor )
Sold price : £581000
Would you recommend ? : Yes
Postcode : SM1
We recently sold our house through Barnard Marcus Sutton. This was a difficult sale for many reasons, the staff were all very patient and accommodating. Viewings were carried out when I was not there as requested and I was always kept up to date with the latest developments. When we felt that the... Read Full Review
Although higher than other agents fees I felt that I got my moneys worth with the customer service I received.
By : 'Max'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SM1
I have recently moved to Sutton with help of barnard marcus. Everything went smooth except their inventory check that has been conducted. The clerk did not check scuff marks on the walls, dirty and damaged blinds throughout the property, broken window and strong smoke odour across the property. It... Read Full Review
It absolute rubbish what they ask for and what they actually do.
Julie
Elliott
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM2
From start to finish, our contact with both Elliot and Julie has been a positive experience. My husband and I have found them both to be very professional and have kept us updated throughout the process of buying our new house. Both have a lovely manner about them. A good overall... Read Full Review
By : 'Paulinetaff'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SM14
Having moved from Cubitt & West for bad managing of our sale, we moved to a very enthusiastic Barnard Marcus even though my friend had a bad experience with them and advised me against it. I was assured by Scot that the old staff had been replaced and they would do a sterling job in selling our ... Read Full Review
Fees are in line with some of the other agents.
By : CS Hook
Jul 26, 2018Totally disorganised, unprofessional shower of shop assistants in suits ! Avoid at all costs . They don't even lie well when covering for each other pretending to be out of the office.. .you can...
Elliott
By : 'Sandy'
Services : Sales( As a Vendor )
Sold price : £300
Would you recommend ? : Yes
Postcode : SM1
Elliott was fantastic - from start to finish. Sold my mothers property within two weeks, professional at all times, would definitely recommend or use again. Thank you Elliott for all your hard work and also the team at Sutton,... Read Full Review
Good
By : 'Laura'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM2
An extremely unorganised agency who does not care about tenants. We had to wait almost 2 months for a deposit release for no valid reason (other than what the agent told us 'because the landlord is not happy with the quality of the check out report'). Quality of check out report does not... Read Full Review
By : Sergio
Jan 4, 2018Hi Laura, I totally agree with your statement. They are extremely unorganised and don't care about tenants. I've made a formal complain at the beginning of my tenancy and one of the answers I've...
By : 'Not'
Services : Other
Would you recommend ? : No
Postcode : SM1
I had dealings with the Sutton branch and found them to be both deceitful and incompetent. I will not go into details, but merely state that if you wish to avoid emotional stress and losing money, then avoid this bunch of... Read Full Review
Not applicable
By : 'DumbnDumber'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : SM2
Agreed price for property with vendor then tried to force their mortgage advisor down our throats. We already had Mortgage in-place still they asked me to at least speak to them.* I respectfully declined a meeting. I then receive a phone call the next day that if you don't have a Mortgage with them ... Read Full Review
Unknown
By : Dorian Gray
Nov 10, 2017My, oh my - what a familiar story! We had almost the same experience - except it was worse! Firstly they forced their greasy 'mortgage broker' on us, and then they upped the price! So we told them...
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SM1
Barnard Marcus have always been excellent for both sales and lettings since 2010, a very polite friendly service. we are very... Read Full Review
Natalie
By : 'Adam'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : SM1
Horrible experience with agency!!! We rent a house with them and in the moment we paid deposit they and give the notice to previous landlord they stop care. No answers for a calls< several; times we try to contact them regarding date moving in new property, keys and changing contract >, Left... Read Full Review
Fee supposed to be knocked down as that was one of the promise from agent. That didn't happens. And as a agency till too much for service provided.
Fee supposed to be knocked down as that was one of the promise from agent. That didn't happens. And as a agency till too much for service provided.
Maxime
Scot
By : 'Happy'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : SM1
We had a fantastic experience with Barnard Marcus after having such a terrible experience with Cubitt & west in Sutton. This was our first time selling and going through a divorce and it is normally a stressful process but I feel the moment Barnard Marcus took the process over it was truly... Read Full Review
I believe that you get what you pay for, I feel I paid a fair fee and had the best service and price!
By : 'Serif'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SM2
Truly awful experience with Barnard Marcus Sutton office. They found a flat in sm2 with the price of £1050.00 per month and asked they if we can reduce to 1000 they said we will look at it, instead of looking to reduce they increase to £1100(reason other people according !! to them offered to... Read Full Review
Billy
Zack
By : 'Irene'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SM1
I mainly dealt with Billy and Zak. They were both very polite, helpful and very respectful when they had viewings in my property. Billy was the one that found me the tenant, he was very efficient and kept me up-to-date with everything. I would recommend Bernard Marcus to others, they are a nice... Read Full Review
Natalie
By : 'Mr'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : SM1
I had lots of questions regarding advice on fees and what lettings package would work for my first lettings property. Natalie helped explain to me what requirements I would need to be a Landlord and understood my financial requirements and I was able to pick a package suitable to my needs. Thanks a ... Read Full Review