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The UK's Largest Customer Review Website for the Property Industry
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3/5, 26 Reviews
50% Recommended
25% letting valuation accuracy
44% letting fee satisfaction
Samantha
By : 'Sarah'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : SE
I recently had the pleasure of being represented by Samatha Stevens, Sales Progressor at Haart on the sale of my flat which completed today. The experience has been quite simply amazing. Sam presented, the whole time as being extremely professional, friendly, personable, kind, warm and sincere.
good
good
By : Ross
Aug 5, 2016Hi Sarah, Thank you very much for your review, we're pleased to hear Samantha provided a professional, friendly and warm service throughout your time with us. We will pass this on. Regards Ross
Last updated at 11/30/2, 12:00:00 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 25% | 44.00% | £1,500 | £2,000 |
haart
27 Camberwell Green, London, Greater London
SE5 7AN
0207 7703 2662
Serkan
By : 'Will'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE5
Serkan does it again! Myself and my partner couldn’t be happier with our flat it’s perfect. I trust that Haart lettings will be quick to respond should we need and we will count on their continued support through our tenancy. Thanks for looking after us. Will and Naomi... Read Full Review
Serkan
By : 'Shiela'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE11
My agent, Serkan Osman.. was very accomodating and helpful. It was a stressful time for me but his reassurance helped me settle everything on my expected move in date. I was satisfied with the safety and security of the whole lettings process. Everything was done online, no hassel within this crazy ... Read Full Review
By : 'Rosanna'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : SE5
The worst rental experience of my life. I will never, ever be renting form Haart, Camberwell ever again. When we moved in the property was absolutely filthy, the shower didn't work, there were holes in the floorboards of the one bedroom so that slugs were entering the property (an item of... Read Full Review
Serkan
By : 'Jessica'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE5
Serkan was so helpful in our entire moving process. He ensured that everything moved forward quickly and was excellent in communicating to us every step of the way. He went out of his way to ensure that things were as straight forward as possible and any time there was a problem he resolved it in... Read Full Review
By : 'SJM'
Services : Letting( As a Owner )
Rent PCM : £1900
Would you recommend ? : No
Postcode : SE5
Terrible and disorganized service to landlords. The lack of responsiveness is stunning, as is the basic inability to retain paperwork. A horrible waste of... Read Full Review
I dont appreciate being charged for services that were not provided.
By : 'ATaylor3671'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE5
I'm a landlord with Haart. Really terrible, disorganised, crappy service, lost documents, confusion, unnecessary expense and bank charges, etc etc etc. I've escalated numerous times but nothing changes. Occasionally I encounter an efficient member of staff but that's the exception... Read Full Review
By : 'Haart-ache?'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE5
Haart Camberwell are sharks. It's not that they're incompetent, it's that they are wilfully so. They understand that if they ignore or lie to you for long enough, eventually you'll accept your lot. We have been waiting months for basic refurbishments that were promised to us on... Read Full Review
Outrageous. £360 for a new tenant contract change, which was riddled with mistakes.
By : Rosanna Forte
Oct 26, 2020I completely agree. The most unscrupulous, incompetent people I've ever dealt with. It makes me furious that they are able to exploit people as they...
By : 'Good'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE5
My family has used HAARTS twice; once with a purchase and once with marketing. On both occasions they were faultless. Communication was excellent, particulars and web site good and they really went the extra mile with viewings arranging open days etc.... Read Full Review
Fees competitive.
By : ross
Mar 9, 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
By : 'Ewa'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE15
The worst agency I had to deal with ever. As a tenant me and my flatmates have been continously accused of not paying enough rent. Us as well as our guarantoors were threatened of court without any explanation. We then had to show in person that everything was paid as our emails and calls were... Read Full Review
By : ross
Mar 9, 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haart.co.uk so we can look into your experience. Thank...
Alison
By : 'Alison'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE
Years of horrible inattentive arrogant service from this agency. Disorganized unresponsive and rude. Have caused me and tenants endless stress and expense - most recently holding us ransom to force us to use their services by not giving notice of requirements until moving in day. Any complaints... Read Full Review
By : Ross
Apr 5, 2017Hi Alison, We're very sorry to hear about the poor experience you've had with our lettings service. Please email our help team at help@haart.co.uk so we can investigate. Thank...
By : 'Kevin'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE5
Stuart from Haart valued my property and, out of the several who gave quotes, I found theirs to be the most professional and indicative of the current market. He'd done his homework before he arrived and knew the area well. On looking for a flat I went straight to Haart and Bryan Erazo Barriga... Read Full Review
By : Ross
Dec 22, 2016Hi Kevin Foakes, Thanks for your kind review of our Camberwell branch. We're pleased to hear you had such a positive experience with them. We will pass this feedback...
Samantha
By : 'Jade'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE15
Having just completed on our property purchase through this agency, I would like to mention how brilliant Samantha, who dealt with the progression of the sale was, throughout the transaction. She was really helpful and very efficient at sorting out some nightmare last minute issues which came up... Read Full Review
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By : Ross
Aug 10, 2016Hi Jade, Thank you for your kind review, we're pleased Samantha provided an efficient and helpful service throughout. We will pass this feedback...
Nikki
Samantha
By : 'Munro'
Services : Sales( As a Vendor )
Sold price : £372000
Would you recommend ? : Yes
Postcode : SE5
Samantha stevens could not have been more helpful in managing the entire project while we were in kent. She helped us with a number of extra services including arranging an electrician... Read Full Review
On the high side but matched by the excellent service.
On the high side but matched by the excellent service.
By : Ross
Aug 8, 2016Hi Munro, Thank you for your review, we're pleased Samantha provided a helpful service throughout. We will pass this feedback...
Samantha
By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE
I recently had the pleasure of being represented by Samatha Stevens, Sales Progressor at Haart on the sale of my flat which completed today. The experience has been quite simply amazing. Sam presented, the whole time as being extremely professional, friendly, personable, kind, warm and... Read Full Review
good
good
By : Ross
Aug 5, 2016Hi Sarah, Thank you very much for your review, we're pleased to hear Samantha provided a professional, friendly and warm service throughout your time with us. We will pass this...
Samantha
Paul
By : 'BEN'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BR1
Samantha was so helpful for my transaction to go through giving me feedback contacting my solicitors and buyers solicitors for the agreement .I highly recommend her for a promotion because she looks at the welfare of the business. Thanks very much.Ben 43 otterburn... Read Full Review
Good.
Good.
By : Ross
Jun 27, 2016Hi Ben, Thank you very much for your review, we're pleased to hear you received a helpful service throughout. We will certainly pass this feedback...
Samantha
Samantha
By : 'Kate'
Services : Sales( As a Buyer )
Sold price : £327000
Would you recommend ? : Yes
Postcode : SE5
Sam was extremely efficient and effective. She provided regular updates and was prompt in responding to queries. A fast smooth purchase thanks to five star service from Samantha and... Read Full Review
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Nikki
Samantha
By : '1st'
Services : Sales( As a Vendor )
Sold price : £327000
Would you recommend ? : Yes
Postcode : SE5
I have been using the Camberwell Branch for many years now and should have written a review before now. The team there led by Stuart are fantastic and in particular Nikki Lumsden who has gone way beyond in getting my recent sale over the line and doing extra tasks that I was unable to do as was out ... Read Full Review
These are always too high! Like every customer I would want them to be lower but to be fair the branch did earn them with this sale!
These are always too high! Like every customer I would want them to be lower but to be fair the branch did earn them with this sale!
Nikki
By : 'Ellie'
Services : Sales( As a Buyer )
Sold price : £320000
Would you recommend ? : Yes
Postcode : SE15
I cannot recommend Haart Camberwell enough. They helped me with the purchase of my flat two years ago and have recently been extremely helpful when helping me to arrange valuations. All of the staff I have dealt with there have been great, however I have to say that Nikki is outstanding. There ... Read Full Review
Very reasonable fees for an excellend service.
Very reasonable fees for an excellend service.
By : Ross
Jun 7, 2016Hi Ellie, We're very happy to hear you had a great experience with our Camberwell branch, we will certainly pass this feedback...
Samantha
Nikki
By : 'Emma'
Services : Sales( As a Buyer )
Sold price : £320000
Would you recommend ? : Yes
Postcode : SE5
I recently purchased a property through Haart and dealt with Nikki during the sale and Sam for the after care. They were both amazing! Nikki had loads of knowledge regarding the flat during my viewings and was able to answer all of my queries and she was great securing me the sale, going back and... Read Full Review
By : Ross
Jun 6, 2016Hi Emma, Thank you very much for your review, we're happy you had an amazing experience with us. We will forward this on to the...
By : 'Disappointed'
Services : Sales( As a Buyer )
Sold price : £595000
Would you recommend ? : No
Postcode : SE5
The property had subsidence, which they knew, but did not share with us. The buyer accepted our offer but they tried to persuade them not to. They refused to take it off RightMove and put up a for sale sign after the offer was accepted. They did not return calls, blamed each other for... Read Full Review
They have a terrible reputation, deservedly. They see the relationship with buyers as a combatitive one. Rude and untrustworthy they typify all the worst stereotypes about estate agents.
By : haart Estate Agents
Nov 10, 2015Hi there, I'm so sorry to hear about the issues you faced. Please can you drop an email to help@haart.co.uk so we can investigate this. Many thanks, Melanie Smith Customer Relations...