The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.6/5, 51 Reviews
92% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Nicole
By : 'Alison'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : CV31
Nicole Bentley has been so supportive during the time of my daughter's move into her flat for her final year at the University of Warwick. We have had some issues in the new flat (nothing really major - more just frustrating and worrying for a young person), but Nicole has responded to all my emails quickly and has be reassuring. During the actual move my daughter and I went into the Belvoir office to speak to Nicole and she was really lovely. Understanding and again reassuring. I feel that my daughter and I have a contact now for the months in the flat until the end of the academic year which makes us feel a lot better.
Can't really comment.
Can't really comment.
OUR COMPLAINTS PROCEDURE (NALS & TPO)
The Property Ombudsman complaints procedure timescales.
CODE OF PRACTICE
We have 3 days to acknowledge a written complaint
We then have 15 days to give a FULL RESPONSE explaining the option to escalate the complaint to the TPO.
We then have 8 weeks to complete a full investigation and issue a final viewpoint letter.
These timescales are the same if the complainant comes directly to us.
Last updated at 10/27/2017, 5:29:21 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 100% | 100.00% | £162,000 | £224,950 |
Belvoir
22-23 Denby Buildings,Regent Grove, Leamington Spa, Warwickshire
CV32 4NY
01926 422251
By : 'Matthew'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : CV34
They provided a Great service and very helpful and polite. They made things very easy and clear to understand, happy to have found... Read Full Review
By : 'R'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV31
As a student, I have consistently had a terrible experience with the company. The customer service left something to be desired and quite often the person I was in contact with made me do a lot of unnecessary work, being an intermediary between parties, instead of contacting them directly. They... Read Full Review
By : 'Zahrah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV31
Had many issues right from the get go. Discovered a serious mould problem in early winter whereby the backs of all cupboards shelves and desks were completely COVERED in mould. It also spread to my clothes in the cupboard. Reported this as soon as I found it and didn’t receive a proper... Read Full Review
By : 'Shreyas'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV32
Awful. I was a tenant myself and I have a friend who's flat had Silverfish, they took ages to get rid of them. Overpriced. Inattentive and inadequate agency. They took ages to repair my toilet! Toilets are a necessity and the woman on the phone was awful. Don't... Read Full Review
By : SUE WARBURTON
Jul 6, 2021Dear Shreyas We are most disappointed to read your unkind review. I have spoken to my property maintenance team and they have sent me as per below: She reported her toilet to us as it was not...
By : 'Nicola'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV32
I used Belvoir for a recent house sale. Alfie was courteous and easily contactable when needed. I never felt pushed or pressured into any decision with Belvoir. There were a few errors on the original Rightmove advert but these were quickly rectified. Thank you for making the house selling as... Read Full Review
By : 'Darsha'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV31
I loved Belvoir until the time I had to leave my apartment, in the middle of a pandemic and Belvoir was not only being impractical, but was also extorting money out of us students, who had no way to go and verify the costs and fines they were being charged for. I have been emailing them past 2... Read Full Review
By : 'Henry'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CV32
Not your average agent. The whole team at Belvoir have gone above and beyond the normal standard of service you'd expect from your typical agent at all stages of dealing with them. Not only taking the time to understand my position fully at the start of my dealings with them but also keeping... Read Full Review
John
Sue
By : 'Mandy'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : CV32
Wow what a service, 5 days from viewing to signing for tenancy with the most professional, friendly and committed team. Pushed out all the stops to enable quick move in and was stress free and pleasant every step of the way. Super impressed!! Special thanks to Connor &... Read Full Review
very reasonable compared with some other agency fees
Amy
John
By : 'John'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CV31
We used Belvoir for renting out our property for nearly 20 years and John Warburton and his team provided us with excellent service throughout that period, any problems were sorted out quickly and professionally. When we decided to sell, Belvoir were the obvious choice. Amy Cunningham could not... Read Full Review
Amy
By : 'Steve'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV31
Recently bought a house through Belvoir. Amy was excellent from the start, very friendly and helpful and guided us through the process which was very much needed as first time buyers,and even though we felt totally clueless we always felt as though Amy had our best interests at heart even though we ... Read Full Review
Amy
By : 'Steve'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV31
I recently bought a property through Belvoir. Amy their Sales Manager was absolutely brilliant. No sales waffle as I have had from some other agencies in the past. She kept me in touch throughout the whole process and even went the extra mile and recommended a good solicitor to use as I did not... Read Full Review
Amy
By : 'Lillington'
Services : Sales( As a Vendor )
Sold price : £224950
Would you recommend ? : Yes
Postcode : CV32
Amy smoothed the process when my elderly mother sold her house to move into a retirement complex. She explained everything in detail and always kept me up to date to make sure my mother understood what was going on. I would recommend... Read Full Review
Average.
Amy
By : 'Emma'
Services : Sales( As a Buyer )
Sold price : £162000
Would you recommend ? : Yes
Postcode : CV31
I have just purchased a flat through Amy Cunningham at Belvoir. Amy was very helpful and responsive throughout the process. She was especially good at chasing the seller's solicitors and my solicitor also sung her praises. Amy has been a pleasure to work with - I would be happy for her to... Read Full Review
N/A
Sue
John
By : 'Spiros'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : CV31
Belvoir Sales & Lettings are an excellent letting agency and above all trustworthy. The house I recently rent is in fabulous condition and they made sure everything is working. They guided me throughout the whole process and they provided me with everything I needed. The staff is very very... Read Full Review
The agent's fees were very good!
John
Sue
By : 'Dave.Hanson'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV3
Extremely professional and excellent customer service. From the 1st phone call to handing property back. Strongly advised anybody near by use belvoir. 10/10... Read Full Review
Good
Sue
By : 'Graeme'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : CV32
A warm, friendly service. Responded quickly and efficiently to all our queries. Managed and undertook repairs without fuss. Maintained clear... Read Full Review
Nicole
By : 'Filip'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV32
As an international student, I am extremely satisfied with Belvoir's professionalism, responsiveness, and friendliness. In spite of all the problems our flat has encountered during our tenancy (some were minute, others more significant), Belvoir has always been readily available to deal with them... Read Full Review
By : 'Liz'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CV32
Excellent service. I've been using Belvoir as a landlord for seven years and would not consider going elsewhere. The team are professional, friendly, helpful, extremely efficient and make every letting seamless. The rates are extremely competitive and for the level of service they provide,... Read Full Review
Good
By : 'CS'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV32
I've been renting from Belvoir for over 5 years, and I've found the team to be consistently friendly and quick to respond to issues. For example, I recently used the online maintenance reporting site to mention four (minor, non-urgent) matters, and did so on a Sunday afternoon. All four items had... Read Full Review
Nicole
By : 'Alison'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CV31
Nicole Bentley has been so supportive during the time of my daughter's move into her flat for her final year at the University of Warwick. We have had some issues in the new flat (nothing really major - more just frustrating and worrying for a young person), but Nicole has responded to all my... Read Full Review
Can't really comment.
Can't really comment.