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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.4/5, 68 Reviews
88% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
60% letting fee satisfaction
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Jenny
By : 'Grateful'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : BN12
From our initial meeting through to completion I was very impressed with the professionalism of all the team at Scott Fraser but with Jenny in particular. We do not live in Oxford so were selling our family home from afar and Jenny always made us feel secure that she had our best interests at heart. She kept us up to date with developments and always answered my queries, however small, quickly and efficiently. The initial valuation proved to be very close to what we achieved. Valuations from other agents we approached were considerably higher and a lot less realistic. Jenny liaised efficiently with the solicitors and other people involved in the sale. She went the extra mile arranging a surveyor's visit, reading the meters on completion and helping to organise a house clearance. Jenny did all she could to ensure the process of selling our home was as easy and stress free as possible. Whoever I spoke to at the office was helpful and friendly, and obviously all worked closely together as a team. I would have no hesitation in recommending Scott Fraser to market and sell a property.
Reasonable and matched other agents.
No procedure set.
Last updated at 1/11/2016, 11:20:49 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £275,000 | £1,900,000 |
| Lettings | 67% | 60% | £400 | £2,250 |
Scott Fraser Lettings & Estate Agents
77 London Road, Oxford, Oxfordshire
OX3 9AA
01865 759500
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'tanya'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3
They are big time scammers. They loot people in the name of cleaning charges. Please don’t connect with them at the time of letting your property and they indulge into unethical practices. Had a terrible experience with Scott... Read Full Review
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Catherine
By : 'Howard'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX3
We used Scott Fraser as estate agents for our property sale and onward purchase in Headington, Oxford. The whole team was outstanding, but special recognition goes to Catherine Dernie, who managed the smooth running of the whole process. Both our transactions involved a lot of unforeseen... Read Full Review
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By : 'Alvydas'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : OX3
I thought it is super professional letting company aimed to high standards of customers' satisfaction... BUT IT IS NOTHING LIKE THAT! I contacted them about property in which I had an interest, on their request filled in form and been absolutely ghosted and ignored from there. I asked to... Read Full Review
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By : 'Deborah'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : OX3
My review is for all students and people who are renting from Scott Fraser. At the end of tenancy when you are required to leave the property as you found it. Try to have evidence of the standard and level cleaning you have done, if you are doing it yourself. It is very difficult to prove how... Read Full Review
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By : 'Sophy'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : OX3
We recently moved out of 12 Rock Edge. We had to terminate our contract prematurely. I cannot go into great details of issues but overall I would warn against renting this property via the current agents. The landlords take ages to repair issues, the house is old with low grade material used and... Read Full Review
By : Rory Woodhouse
Jan 13, 2020We’re sorry to hear you feel so dissatisfied with our service. We aim to act as a bridge between tenants & landlords to ensure both parties are happy, however the landlord will always have...
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Adam
By : 'Sue'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
Exceptional from start to finish. Friendly staff special thanks to Adam. Felt continually updated throughout the sale process, would highly recommend Scott Fraser. Thank... Read Full Review
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Adam
By : 'Kay'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
Adam and all the team in the Headington office worked tirelessly to find me a suitable buyer in a short space of time. He is proactive and energetic instead of sitting back waiting for buyers to come along. Thank you Adam and all the others... Read Full Review
The fees are comparable with all other agents
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By : 'Roshna'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : OX3
I have been contacting Susanne in Headington branch for several needs in the flat, very happy with her excellent communication, quick and friendly responses. Very satisfied with her... Read Full Review
Excellent service
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Adam
By : 'DHW'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
Adam did a very good job of steering the process, from initial contact through to completion, in a calm and confident manner. This was reassuring, given pre-Brexit jitters and current uncertainty. My calls were answered patiently and professionally. I thank Adam, and all the staff at Scott... Read Full Review
Fair
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By : 'Alicia'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : OX3
The worst experience of my life with an Agency, Scott Fraser. I was one of the tenants at 29 Peat Moors, Headington OX3 7HS. My deposit was stolen, we gave in total 4000 pounds of deposit. They said that there were spots on the wall which charged 40 pounds per spot, for general cleaning 500,... Read Full Review
By : Ash
Dec 21, 2019I agree, worst ever experience. Please stay away at all costs from renting through them. Getting anything done is a nightmare. Took months to get only inspection for repairs and then in the end...
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By : 'Monkey'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX3
Was corresponding over email as i am not yet living in the area, you can expect about a 48hr response time (at best) so a conversation as simple as booking a viewing can take up to a week. Also the fees (and there are a lot of them) are extortionate. They make about 100% on absolutely everything,... Read Full Review
Absolutely terrible.
By : Rory Woodhouse
Jan 24, 2018I'm sorry to hear that you have had a negative experience when trying find your new home with scottfraser. If you would like to provide a few extra details I'm sure we can resolve the issue, please...
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Simon
Sam
By : 'Ros'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
Throughout the whole process (which had its ups and downs) Simon - and on the few occasions when he was unavailable, Sam - remained reassuring, good-humoured, helpful, supportive, encouraging, and thoroughly professional. We could not have wished for a better service from an... Read Full Review
Worth every penny.
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Lacra
By : 'Mike'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX3
All of the staff at Scott Fraser have been friendly, helpful and highly professional. They made a potentially stressful time much easier by taking care of lots of practicalities (sourcing furtiture, arranging electrical works etc.) I would recommend them to... Read Full Review
A good service comes at a price - but for me it is money well spent. It is good to know my property is in safe hands.
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Sam
By : 'Brad'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
Sam was most professional and communicated well throughout the sale of several apartments in Headington. He achieved a very positive outcome and I would highly recommend him and the staff at Scott Fraser to any prospective... Read Full Review
reasonable
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Simon
By : 'Chris'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX3
We have been most impressed with the friendliness yet professionalism of the team at Scott Fraser's Headington office. We particularly appreciated the information they had on each property they showed us and as newcomers to Oxford and Headington benefited from the knowledge they had of the local... Read Full Review
N/A as we were purchasers!
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Sam
By : 'XP'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX3
I have been in contact with several agents during my home hunting. Sam and the Scott team are the most efficient and professional. The viewings were well-arranged/prepared. Clear explanation, quick response did help to ease the anxious of a first-time buyer. I would recommend this agent to all my... Read Full Review
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Jenny
By : 'Grateful'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN12
From our initial meeting through to completion I was very impressed with the professionalism of all the team at Scott Fraser but with Jenny in particular. We do not live in Oxford so were selling our family home from afar and Jenny always made us feel secure that she had our best interests at... Read Full Review
Reasonable and matched other agents.
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Elaine
By : 'Aileen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HP18
Elaine was incredibly helpful during the very long and drawn out process of completing the sale on our house. She was a brilliant link between all the agents and lawyers ensuring that things kept moving along. She would phone regularly to update us, and also let us know when something was... Read Full Review
Worth every penny
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Jenny
Adrian
By : 'Malcolm'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
We found Scott Fraser to be extremely knowledgeable and specialists in the area in which we were selling. Despite a hiccup when our buyer's buyer pulled out and we had to virtually start again, Scott Fraser stayed on top of things all the time and actively continued to promote our property sale.... Read Full Review
Good
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Elaine
Jenny
By : 'J'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OX3
Great service; helpful, efficient, friendly, and never pushy Buying a property through Scott Fraser has been a pleasure Thank you Elaine, Jenny, Adrian and everyone in the office very... Read Full Review
N/A
