Natasha Tomlins was amazing she helped me through the whole process and was always... Read Full Review

I found Tai at the Walthamstow branch both helpful and professional. Super easy to book viewings, good communication throughout. All my questions answered... Read Full Review

As a buyer looking for a property in walthamstow, Douglas Allen walthamstow have left a terrible impression. The branch manager, Maria is rude and completely undermines buyers whenever we have shared an opinion on a property. Whatever you do, don't comment on price either - they generally... Read Full Review

I chose Walthamstow branch to put my property on the market and what I was not made aware of is if I withdraw that I would have to pay the floor plan and photos costs. I was only told that when it completes that I would need to pay it and they took my card details. I am not upset about the money... Read Full Review

Avoid at all costs - Walthamstow is awash with Estate Agents, I made the mistake of going with Douglas Allen much to my regret and cost - both financial and emotional. Their rates are ridiculously high ( I later found out ), they do the bare minimum and their sales progression is worse than a... Read Full Review

thought the whole thing was a shambles to be perfectly honest. 2 things... 1) i picked these because out of the 3 agents i had round, they told me they would only charge me £150 to sell my house. What they didnt explain properly was that they charged my buyer a whopping £6000 as well. When i... Read Full Review

The Walthamstow branch of Douglas Allen have left an awful impression in my mind. As a first time buyer I am unable (and unwilling) to participate in Sale by Tender properties, something that only this estate agent in the area is doing. This basically means that instead of the seller paying the... Read Full Review

The service from Douglas Allen was professional and friendly. Both Nick and Andrew were great to deal with. Nick ensured a quick sale and Andrew steered us successfully through to completion. I have no hesitation recommending Douglas... Read Full Review

I liked the work process at Douglas Allen. We initially met the branch manager Rob Stiff face to face. Rob advised us on issues that may come up during the sale e.g. mortgage valuation. He recommended an open house but in advance he also suggested a purchaser for us to view our flat. This... Read Full Review

I found nick crooks very very helpful, from my initial valuation meeting through to completion, he was completely on the ball with the process of the... Read Full Review

We bought a house through Douglas Allen and it was handled by Andrew Bilby. We experienced some of the usual problems of house buying, such as the chain collapsing due to people above pulling out, and mortgage offers expiring. Andrew seemed to be the driving force though, pushing it all through and ... Read Full Review

Nick has been absolutely BRILLIANT to deal with. I was really impressed with the way our property purchase was handled and found it very reassuring having Nick help us along the house buying journey. As well as providing sound advice and counsel when ever we needed it, he made himself available... Read Full Review

I am really impressed and very happy with the way Rob conducted the sale of my house. He came to do the valuation of my house. Spent a great deal of time explaining marketing options and the costs. Very thorough and professional. The selling of my property was a bit complex as the tenants... Read Full Review

Douglas Allen successfully sold our flat, but the whole set-up was very underwhelming. They got a great deal of people through the door, but took very little interest in the specifics of the property (none were detailed on the web/info sheet). In conversation with prospective buyers we found out... Read Full Review

I bought my first flat through Douglas Allen this year and found Andrew and Rob to be helpful and informative. They were friendly and polite to deal with and, Andrew in particular was conscientious about keeping in touch during the exchange and completion... Read Full Review

Maddie was great and helped us find the house of our dreams! Best bit is that she wasn't pushy - and was really patient in takig us round house after house. Really... Read Full Review

I first spoke to Robert who we found very charming and booked in to have our flat put on an open house with Douglas Allen. During that time we were mostly happy though on more than 3 occasions we were told that potential viewers were coming outside of that open house. None of the aforementioned... Read Full Review

I bought my first flat through Douglas Allen this year and found Andrew and Rob to be helpful and informative. They were friendly and polite to deal with and, Andrew in particular was conscienscious about keeping in touch during the exchange and completion... Read Full Review

Seriously unimpressed. During our property search Douglas Allen have been by far the worst estate agent which we have had to deal with. They continuously contacted us about unsuitable properties. At times I have received up to 8 texts a day about properties which in no way matched the criteria... Read Full Review

Unimpressed. Poor administration which has resulted in large number of irrelevant property alerts. On seeing the property that I wanted to view, the agent sent a junior member of staff instead attending herself. He was 25 minutes late, unapologetic and brought another buyer with him, who he then... Read Full Review