Me and my family have been with whitegates for about 8 1,2 year we moved in to 9 allwood close October 2014 , as soon as we moved in we had water coming down the walls and droplets on the ceiling, we kept telling Kim and Avril which they didn't want to know and said to contact the landlord which... Read Full Review

I had up until very recently 2 rental properties managed by Whitegates in Mansfield. I recently requested a duplicate statement for one of these properties for which I was charged £50.00! This statement that was sent by e-mail 10 minutes after requesting it and a fee of this amount smacks of... Read Full Review

Very confused landlord! Why a fully managed property, that provided me with reports that said my property was CLEAN AND TIDY... IS......... Like Squatters have lived there, absolutley disgusting, DON'T waste your money go somewhere else. To top it off apparently the Tennents do not even have to... Read Full Review

I found Mrs Gibbons and Avril Davis to be very helpful in many ways, They were understanding and nothing was to much bother. I had not rented before and didn't have a glue, they advised be on the property size and price range to look at taking into account my needs and income, worked out what i... Read Full Review

I was a tenant for one year with Whitegates at 12 Orchid Way, Shirebrook. No complaints with the company until the time came to recieving my £575 deposit bond back. At the end of our tenancy agreement on 6th October one of their agents arranged a time to meet us to check the house for cleanliness, ... Read Full Review

Really helpful, friendly staff who provided me with a lot of information regarding particular properties I was interested in above & beyond what I have received at other... Read Full Review

I contacted whitegates for help selling my property. they responded straight away and within days the house was on the market. Georgina gave great advice on presenting my property and got lots of interest. she they arranged viewing and then went on the negotiate the deal. thanks to Georgina and... Read Full Review

We have dealt with this office for a number of years now and have been very pleased with their services, we find the office to be very proffesional, friendly and focused. This has lead us to invest in more properties for them to advertise and manage on their easy to view Website, tenants are found... Read Full Review

My experience of using Whitegates over the last 5 years has been brilliant. Carol is professional, helpful and approachable. Things have been dealt with efficiently and in a friendly manner. The service of Whitegates in general and Carol in particular has been... Read Full Review

I have been using whitegates mansfield branch for one and half years now and have found the staff most very helpful. This will be the second property i have rented through whitegates . When ever i have any queries, i know that Carol and Donna have always acted promptly. I would recommend... Read Full Review

Excellent advice and service! Initially me and my husband were not sure wether to sell or rent our property, so when Avril from Whitegates came around she gave us values and advice on both selling and letting. We were asking lots of questions especially as we were swaying towards letting and... Read Full Review

We were tenants of Whitegates and was looking for a bungalow to buy, once we had moved into the area. Avril and Georgina kept in touch with us all the time and kept on eye on the market for us until a bungalow came up that they knew would be perfect for us. We were the first people to view it and ... Read Full Review

We have a number of properties under management by Whitegates, and have always found their service to be professional and efficient. I would definitely recommend... Read Full Review

I have rented a house through Whitegates Mansfield Branch. I'd have just relocated back in to the area after a number of years and looked at many houses with many agents. Some houses with other agents were of a very poor quality. I found one with Whitegates that was of an excellent standard. ... Read Full Review

I had the tenant from Hell. Didn't pay for 6 months, broke the doors, needed evicting. Whitegates calmly dealt with insurers, police, courts and liaised with trades to repair the property. Their preferred rent guarantee did pay (unlike other firms i've used). Top marks all round. I also have... Read Full Review

Whitegates have been looking after my property on a full management basis for a number of years now.I have always found them very professional,very fair,very helpful and very efficient.They keep me informed of all developements and I have no complaints at all. Special mention to the lovely... Read Full Review

[[EDIT ORIGINAL START]] I was very disappointed with the length of time it took to actually set up the management of the propert,y around 2 months and I was the one doing all the chasing. There is very little communication from them and I had to chase them in order to be sent a monthly account. ... Read Full Review

We have a great experience with the lettings team.We are not in the area and they deal with 15 properties in a very professional way. There never is a problem only solutions. Thank you to them all especially... Read Full Review

I registered with whitegates to purchase a property, their customer service was second to none. The property specifications were detailed and photos were great! Although I didn't buy a house via them I did get my mortgage through them. Kev Wragg sorted my mortgage and he was very helpful, he... Read Full Review

I would highly recommend Whitegates as a Letting Agent. Efficient, polite, friendly and my property was rented in next to no time. Throughout the whole process i felt confident in the service being offered and i was kept fully... Read Full Review