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4.3/5, 60 Reviews
85% Recommended
100% letting valuation accuracy
82% letting fee satisfaction
Jason
By : 'Malcolm'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : KT65
I charged 6 estate agents with finding me properties to let as a Landlord. Jason Hanley delivered to the specification required. Four years on and it is time to sell one property. Again I used the services of Jason Hanley. He gave a realistic price and the flat sold without undue fuss. I would recommend Jason to anyone.
No procedure set.
Last updated at 12/5/2016, 8:55:32 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 82.00% | £1,150 | £2,200 |
Barnard Marcus
St Marks Hill, Surbiton, Surrey
KT6 4RB
020 8390 8181
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Billie
By : 'Anita'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : KT5
Billie was very fantastic throughout the process. She walked me through all the process. Quick response to all my emails. She is very knowledgeable and averyprofessional. Infact she made the whole process very simply by always giving me answers to all my questions and... Read Full Review
Louise
By : 'Blake'
Services : Sales( As a Buyer )
Sold price : £832000
Would you recommend ? : No
Postcode : KT1
We were very pleasantly surprised by our experience dealing with the Surbiton office of Barnard Marcus in the purchase of our new build apartment in Surbiton. Jo Hughes led on the deal, and was supportive throughout the process. Like most property transactions, there were bumps along the way, and... Read Full Review
By : 'Geoff'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : KT5
Worst experience in 10 years of renting! Don't trust the lettings team at Barnard Marcus Surbiton, either Nick or Christina, if they're still there. Basically the property was great but needed some refurbishment work doing. This was agreed upon by the estate agents AND the landlord... Read Full Review
Nick
By : 'Jessica'
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : KT6
Nick was fantastic and very knowledgeable-thank you, the whole process was very easy and our property was rented very... Read Full Review
Kecia
By : 'Carole'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT9
We are very grateful for the patience and concern of Kecia O Shea who completed our sale after several obstacles and months of... Read Full Review
The Agents fees were agreed right from the start and accepted as reasonable
Ashleigh
By : 'Marwa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
Ashleigh is a friendly and efficient staff member. She was prompt in all communications and went the extra mile to ensure I recieved deposit moneys after vacating the property. She is truly an asset and adds much value to the company and I would be happy to work with her... Read Full Review
By : 'Adam'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : No
Postcode : KT6
The service received from BM is genuinely appalling. There is no due diligence undertaken in anything they do and everything is erroneous with no attempt to make matters right. I have reached the point of considering legal action against them to recover the fees spent on them for... Read Full Review
Fees were reasonable, if they had done anything to earn them.
By : 'BenS'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : KT6
Terrible property management service. No response to repeated emails/calls - delays of over a month in some cases to respond. Frequent administrative mistakes and failure to resolve their mistakes. Confusion between different people within the team managing the property. Some of the property... Read Full Review
By : Beth
Oct 25, 2017I completely agree with your comments and am experiencing exactly the same things with the property management. I'm furious with their lack of communication. I will be leaving my own review very...
Jason
James
By : 'Ads'
Services : Sales( As a Vendor )
Sold price : £525000
Would you recommend ? : Yes
Postcode : KT6
Best agent on the high street! Just completed on the sale of my flat and the whole transaction was easy and very straight forward considering. Jason Hanley came to value my property and was spot on with the price we market at and the strategy to get it sold! I had initially planned to use the agent ... Read Full Review
Very fair fees
Jason
By : 'Rick'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT6
Jason has been a great help in getting our property sold. Coming from a sales background myself you learn to appreciate the subtle differences in individual styles/approaches. Jason walks a delicate line between operating with honesty and integrity but on the other hand positioning and driving the... Read Full Review
Slightly more expensive than the competition but ultimately its about selling your house and getting it done. I feel strongly Barnard Marcus in Surbiton has the network, the people and knowledge to get this done.
Ashleigh
By : 'Tom'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : KT5
Ashleigh has proved to be a proactive, helpful and extremely competent member of the Surbiton lettings/management team. I am very grateful for her hard work. Regards. Tom... Read Full Review
Jason
By : 'Malcolm'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT65
I charged 6 estate agents with finding me properties to let as a Landlord. Jason Hanley delivered to the specification required. Four years on and it is time to sell one property. Again I used the services of Jason Hanley. He gave a realistic price and the flat sold without undue fuss. I would... Read Full Review
Jason
By : 'miranda'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : KT58
I have used Barnard Marcus for over six years now. I am a landlord and therefore specifically looking for a certain specification for my purchases. They have always kept to this- never showing me things that would fit my brief. They have realistic market values without inflating prices to gain... Read Full Review
Very competitive compared to the rest of Surbiton estate agents
Jason
Lucy
By : 'Alex'
Services : Sales( As a Vendor )
Sold price : £448500
Would you recommend ? : Yes
Postcode : KT1
Thank you so much for all you have done to facilitate the sale of our property. We have felt that you have been keeping our best interests at the forefront through the process and we always felt in safe hands. Communication with you and your team has been clear and seamless. Special mention to... Read Full Review
Fair
Jason
By : 'Jananee'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT9
Barnard Marcus have been brilliant in helping us get the property we wanted! From the Branch Manager Jason initially coming out to value our property and exceeding our expectations on what our property was worth to picking up the keys from Lucy on completion day; we couldn't be happier with the... Read Full Review
As with anything a lower fee rate would have been ideal but in the same breath the price we sold our home for exceeded any concerns over fees being too high
Donna
By : 'Emily'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT6
Donna Brunton was so lovely and very helpful during our incredibly stressful housebuying experience. She never once put pressure on me, despite us being the ones holding the process up at times. She always chased for info from me in a respectful, cheerful and polite manner and it was a pleasure to... Read Full Review
Average. Everyone else charges roughly the same.
Average. Everyone else charges roughly the same.
By : 'Upset'
Services : Sales( As a Buyer )
Sold price : £350000
Would you recommend ? : No
Postcode : KT13
Underhand dealers were going on with this estate agent. *. This is the worst estte agent i have ever used. Reported them but thats no good. You have been... Read Full Review
Underhand activity went on.
Elliot
By : 'AD'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : KT6
Excellent Lettings department. I dealt with William and Elliot. I was very impressed with both of them. They were both very helpful and accessible. I was very pleased with their manner and approach. They seemed genuinely wishing to help. They went above and beyond what the other agents did for me,... Read Full Review
William
By : 'Alison'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : KT1
The property was let out very quickly and Billy the Letting Manager acts very promptly to sort out any issues along the... Read Full Review
Dale
By : 'Bernadette'
Services : Sales( As a Vendor )
Sold price : £305000
Would you recommend ? : Yes
Postcode : KT1
Due to the time it took to find a property to buy and then the time it took for our purchased property to complete, the process of selling our flat took a very long time. During this time Dale Woods was the person who oversaw our sale. He was the first agent to sell the flat and as time when on... Read Full Review
we negotiated a flat fee from the very outset, so it was very clear what we were going to pay.
we negotiated a flat fee from the very outset, so it was very clear what we were going to pay.