The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
4.2/5, 98 Reviews
83% Recommended
67% sales valuation accuracy
100% sales fee satisfaction
By : 'Christopher'
Services : Letting(As a Tenant)
Rent PCM : £425
Would you recommend ? : No
Postcode : DE1
Easily the worst, rudest company I've ever had the displeasure of dealing with. We were lied into a property by one of their agents, asked on the day of moving if we would reschedule to another day, left without electric of warm water for the first 5 days in the property, left without any heating over the months of November-January, all in a property with no locking door, no regard for fire safety, an infestation of silverfish due to escalating damp issues, and a multitude of other problems. It got so bad, we contacted the council, and they served an improvement notice on Streets Ahead. By the time I left the property, the work still was not done. The last time I posted a public review, my girlfriend and I were threatened with our tennancy to remove the review, one of the several times we were yelled at, threatened and manipulated by these low-lives simply for tellling them there were problems that needed sorting. As it stands, I have just issued legal proceedings against Streets Ahead to get my tennancy deposit back. They refuse to give it to me, citing many excuses which I can prove to be lies with dated photographs of the state of the property when I moved in (including a human poo in the bathroom). They have since refused to respond to any contact I attempt to make, and have left no option but to take them to court. I must encourage you, whatever you do, do not rent from these lying, careless conmen.
Unacceptable.
By : Lee
Aug 11, 2017Sounds almost identical to my experience including refusing to release my damage deposit and stopping contact. I've started a single claim and will be seeking small claims in the future
By : Jim
May 18, 2018My sentiments exactly! Streets Ahead is the worst estate agent I have ever delt with. Horrible company stay away and I'm a Landlord! They took 6 months to hand over the tenants deposit for me to submit to a deposit scheme. They are running an absolutely terrible business. Stay away for your own sake not worth the trouble.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 67% | 100.00% | £270,000 | £450,000 |
Streets Ahead
263 High Street, Croydon, Greater London
CR0 1QH
020 8686 8686
No procedure set.
Last updated at 1/13/2015, 8:35:46 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Jaideep'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
Streets Ahead Croydon provides very un-professional service. After leaving the apartment for more than 2 weeks, they do not refund my deposit nor tell me any deduction. They do not respond to emails for follow up. They do not have the courtesy to team people fairly. The property managers do not... Read Full Review
Andrew
By : 'Sarah'
Services : Other
Would you recommend ? : Yes
Postcode : CR0
Streets Ahead croydon branch were amazing. When our chain hit problems my estate agent went MIA. Luckily the people we were buying from were using Streets Ahead and they worked tirelessly to keep the chain going. Massive thanks to Andrew Bilby in particular we couldn't have done it without... Read Full Review
Andrew
By : 'Emy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR2
Have had a great experience with the staff at the Croydon Central branch, Andrew worked tirelessly to ensure the sale of the flat and the communication from him and Danny was great throughout the... Read Full Review
Andrew
Shaheen
By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR0
I would like to thank the best Estate Agents in Croydon ... Streets Ahead .. Danny, Salma, Andrew, Shaheen and Catherine. My previous estate agents couldn't arrange any viewings and I was struggling to sell my flat. Without the persistence of both Andrew and Danny (manager) .... I... Read Full Review
By : 'S'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
Poor experience again. Croydon central manager *l replied me on 10th March to contact him. I did and he assured that they will look into it. Nothing happened in 1.5 months. This organisation is poorly... Read Full Review
lynsey
By : 'S'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : CR0
Dishonest people at Street Ahead Croydon. Took reservation fee of £350. The document given clearly says if you should change your mind and we have already referenced you, we will deduct the cost of £138.00 (Incl. VAT) per tenant referenced and refund the remainder. Didn't get any refund,... Read Full Review
By : Kunal Patel
Mar 10, 2020Dear S Pawar, Many thanks for your comments above and we take all feedback very seriously. If you feel that you have been treated in the wrong manner, please do not hesitate to contact me to...
By : 'Cintia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
One start is way too high to describe this agency! I honestly have no idea how people have 5* experience! We had to deal with a leak for over 6weeks!!! At first I was flooded trough the fire alarm. Then they said it has been sorted. A week or two after I had a massive leaking spot on my... Read Full Review
By : 'Delilah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR0
My husband and I recently sold our home through Streets Ahead. We initially decided to market the property through another local agent as we heard their fee was cheap. They failed miserably and we were at this point quite desperate to move as we found our dream home. Streets Ahead approached us and ... Read Full Review
By : 'M'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £380000
Would you recommend ? : No
Postcode : CR0
Told lies and wasted everyone’s time. Avoid at all costs. Just filling appointments in the diary and showing properties at prices which are now... Read Full Review
By : 'Aleksandar'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CR0
Deceitful, time wasting, careless people. You will lose money regardless being a buyer of seller. Just avoid them. # Introduction In the beginning, everything look it was on my side, except the time frame, so from the start I clearly communicated to each party that time is crucial. From the... Read Full Review
By : 'Vivek'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : CR0
I would rate 0 stars for streets ahead as they made us go through hell - Please don't go anywhere near them at all. * We were supposed to move into a new rented apartment last Saturday -when we went there to collect the keys , the house was not in a position to move in and we did not see any... Read Full Review
By : J Hus
Jun 25, 2019True that Kai Seale guy is a...
Myles
Layla
By : 'Baz'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
I would like to express my gratitude to Myles Blair and Layla Manning from Streets Ahead Croydon Branch for their attentive and excellent service throughout my property search/viewing till getting the keys for my new apartment! I would highly recommend Streets Ahead, specially Myles and... Read Full Review
Reasonable
By : 'Christopher'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : DE1
Easily the worst, rudest company I've ever had the displeasure of dealing with. We were lied into a property by one of their agents, asked on the day of moving if we would reschedule to another day, left without electric of warm water for the first 5 days in the property, left without any... Read Full Review
Unacceptable.
By : Lee
Aug 11, 2017Sounds almost identical to my experience including refusing to release my damage deposit and stopping contact. I've started a single claim and will be seeking small claims in the...
By : 'Worst'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : CR52
Really poor service! They hardly respond to email's, take ages to get back to you and have no urgency about anything. The house we moved into was disgusting! There was dog faeces in the garden (from previous owners), property had not been cleaned properly, damp stains all on walls, paint peeling... Read Full Review
By : 'Darren'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : CR0
miss informed (lied) about the sky bein fine to be installed, which is now costing me 300£ to be removed, after 6 days in the property the apartment flooded & also no help from the agents. They didn't know who to contact to get it resolved! Was told that there was 2 car spacers in car... Read Full Review
By : Gary O'Hare
Sep 1, 2015Dear Darren, I am very sorry to hear of the issues that you have raised ranging from Sky to un-returned calls. I would be happy to hear from you in order to rectify and address these issues at...
Lewis
By : 'Raluca'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : CR0
I would like to highly recommend Lewis Hay for his promptitude. He has been very helpful with all the issues I had in the rented... Read Full Review
George
vanessa
By : 'pennington'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : CR2
The staff at Streets Ahead were always extremely obliging and helpful. George was especially helpful, always willing to go that extra mile and had a very enthusiastic approach to letting our property which made us confident that we had the best people looking to let our property. Vanessa was... Read Full Review
George
By : 'Rada'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : CR0
From the very first visit when George came to assess our property whilst it was being refurbished prior to letting it out, I have found the service provided by the Lettings team at Streets Ahead to be extremely professional & knowledgeable. George provided us with a rental valuation that was... Read Full Review
Kai
Kenisha
By : 'Mr.'
Services : Sales( As a Buyer )
Sold price : £270000
Would you recommend ? : Yes
Postcode : CR2
My initial contact with Kai Seale was at a number of properties prior to the one eventually purchased. Kai was proactive, but not pushy, in making me aware of properties on the Streets Ahead books, that met my criteria. He was helpful and informative throughout the stages leading to my offer being... Read Full Review
By : 'Yuved'
Services : Sales( As a Buyer )
Sold price : £400000
Would you recommend ? : Yes
Postcode : CR0
In the current market place, where there is extreme presssure on buyers to move quickly, I can safely say that from the first viewing I had of the property with Michael, to making an offer, exchanging and completing, the service offered has been first class. Throughout the process Michael was... Read Full Review