This was my first time searching for a house in London and Mark was extremely friendly, took time out to explain me the details, and guided me throughout the process. Overall, a very professional... Read Full Review

Mark was extremely helpful throughout the whole moving process; he is very approachable and professional at all times, making the process run as smoothly as was... Read Full Review

Mark was extremely helpful throughout the whole moving process; he is very approachable and professional at all times, making the process run as smoothly as was... Read Full Review

Mark Young was really helpful in showing us a range of suitable flats based on our rather vague needs. Would definitely recommend him to anybody looking to rent in this area! I cannot thank him enough and I know have an idea of the properties available to... Read Full Review

Process was quick and relatively stress-free. Mark was helpful and accommodating of my requirements. Also had great support from the rest of the team - Hilary has been... Read Full Review

Mark did a great job of arranging our viewing, showing us the property and answering all of our follow-up questions. Mark was very quick to respond to email, which was greatly... Read Full Review

After providing Mark a brief criteria over the phone he scheduled viewings for that afternoon and even stayed late for me to attend after finishing work. Mark had listened attentively and clearly knew his market as all properties I viewed had potential and I made an offer for one on the spot The ... Read Full Review

Mark was the first agent we saw. We described our rough tick-list of what we wanted, where how much we wanted to pay etc. As it transpired, the perfect house came onto the market in that evening and Mark knew it would be right for us. He was pretty spot on. We took it straight off the market and... Read Full Review

Mark and Philip helped me in the renting process from start to the end in an extremely professional way; their approach is proactive and you can feel from the beginning how professional they are and how much they care about their clients. Constant communication, associated with an excellent... Read Full Review

Mark was an extremely helpful in the buying of our first property. Friendly, informative, always available and quickly responsive to help us through the process every step of the way. I would thoroughly recommend his services as an estate agent. Thanks... Read Full Review

Mark is fantastic estate agent and negotiator. From the moment the property went on the market he provided excellent service. Mark's ability to read people and the market meant he was able to get the right people in to view the property and achieve some amazing offers in a difficult climate. ... Read Full Review

As a first time buyer, Franklyn James and in particular Mark Kimber was extremely helpful with the entire process. Mark was friendly, easy to contact, always on hand to give useful advice and I'd recommend him and his services in future. I experienced a few estate agents across my property... Read Full Review

Mark's service was excellent. He was responsive, knowledgeable and very helpful in resolving last minute issues in order to ensure completion occurred smoothly and on schedule. I would definitely recommend the services of Mark and Franklyn... Read Full Review

We were very impressed with Franklyn James, in particular Philip Dockerill. We felt Philip genuinely cared, and that practically he could handle the high stress of certain elements of our move. He managed complicated negotiations, questions and problems throughout the sale with calm,... Read Full Review

I have been completely thrilled with the service that Mark has provided. He handled all negotiations with such professionalism and was able to secure a fantastic price in a very uneasy market. Mark's ability to read people meant that all appropriate leads were followed up and he didn't waste... Read Full Review

Mark and his colleagues are excellent. My husband and I bought our property through Mark and he helped us find the tenants within a week! We have dealt with different estate agencies previously, and I have to say Frankly James are the best! They proactively understand our exact needs and execute... Read Full Review

Mark was very helpful and prompt with helping me on renting a flat. He was very proactive and performed a very professional liasion between myself and the landlord. The process was very straight forward, professional and hassle... Read Full Review

It was a pleasant surprise to find Philip after the poor treatment that I'd had from my first estate agents. Phillip's interest in the house, experience and knowledge of the area led to a sale agreement after only a few weeks of asking him to become joint agent. It was brilliant to be able to do... Read Full Review

We are very grateful for service provided by Mark and Phil from Blackheath office. With our property being unusually large for the area, it was a challenging task to rent it out, but Franklyn James found us tenants in less than 2 months (and that was over Christmas!) Mark was also very patient and... Read Full Review

Kate from Franklyn James was excellent to work with. This being our first home, she supported us throughout the process and kept us updated regularly. I would wholeheartedly recommend Kate & Franklyn James, friendly, caring, considerate and... Read Full Review