When we first moved into the property, the letting agents were fantastic, very helpful & quick to respond, I had a problem with the tap & they sent someone out straight away. Further down the line they left me with birds flapping around in the boiler cupboard, sometimes managing to get... Read Full Review

The worst letting agents I've ever had. They will try and steal your money!! Tried to scam us with our deposit so went to the adjudication process with Safe Deposits Scotland and they awarded us almost all of our money back. Do not rent a flat from these people they are liars and are... Read Full Review

Rented 2 flats over a 9 years period. My experience of dealing with Fine Holm was a smooth one; especially with Leanne (she was my point of contact for any maintenance issue). No estate agency are perfect , but after hearing so many horror stories about some in Edinburgh; I would defo recommend... Read Full Review

This is my second time renting with Fineholm and what a pleasure it has been. The staff members are professional and very polite. I would highly recommend Fineholm... Read Full Review

Fineholm provided very good and helpful services to us, we are very appreciate it, specially thank you Caitlyn who reply email and my any request very fast, useful and professional! Maintenance Manger Leanne arrange the worker to help me fix problem very effective! Strongly recommend to choose ... Read Full Review

My experience with this agency, particularly with the maintenance manager, was extremely unprofessional and impolite. When contacting her about any issue, her mannerism was unprofessional, rude and took forever to respond. Not to mention times where I had to cancel my plans (twice) for workers to... Read Full Review

Thank you for being helpful and friendly! The team demonstrated high standards of service by responding to our enquiries as soon as possible. Since we are new to Edinburgh, thank you for being patient in tending to our countless questions and requests. We will definitely recommend Fineholm to... Read Full Review

Fineholm have managed my property for many years. A truly professional service that I would highly récemment. Many thanks to the team for organising the major renovations in the property recently (especially in the current climate with the restrictions). Keep up the good... Read Full Review

Always very helpful when I had a need to call, especially this crazy year. I was out on furlough and called in to ask if the owner would except 50% rent for 3 months. They understood and contacted the owner immediately and called me back with a yes. I recently moved out and found the process very... Read Full Review

Fineholm were recommended to me by a neighbour and what a great recommendation that was. From start to finish I was very impressed. Everyone I have been in contact with to date have been very professional, polite and friendly. The whole process ran smoothly and I was informed at each stage as to... Read Full Review

Landlords best friend This is the company, that has its own maintenance department, that takes its job as seriously towards to tenants' requirements, as people their New Year's Eve resolutions. They can never fix anything properly, (just to mention a nuance one, didn't have hot... Read Full Review

I would like to say a big thank you to Fineholm for the past 4,5 years of truly excellent... Read Full Review

My partner and I lived in a property managed by Fineholm for just under 2 years. In that time, we had an issue with almost everything in our furnished 2 bedroom flat. While the location was undeniably fantastic, the flat itself was completely falling apart. Both a bed and sofa had to be replaced ... Read Full Review

I would like to take this opportunity to thank all the team at FineHolm Edinburgh for their excellent service. I was looking for help to secure a new tenant for my flat in Gorgie and the team was extremely helpful during the process from rental valuation, taking photos for marketing, advertising... Read Full Review

We recently moved up to Edinburgh from the Cotswolds and have rented a property through Fineholm. This was no small undertaking but Kim was very helpful right from the start and made what could have been a stressful process so much easier. The service provided was friendly, prompt, and... Read Full Review

Rented a 'first flat' for our son, we live overseas and Kim was so helpful. We've not rented a property since the 1990's so it was all new to us and Kim was patient and answered all of our questions fully. She offered great advice on where to have credit checks... Read Full Review

Fineholm are very professional, fair and efficient at handling lettings and maintenance in a timely manner. The only negative comment I can make on Fineholm and is why I have not given them a 5 star rating, is that they need to be tougher on their contractors, who do cleaning and other maintenance... Read Full Review

It was my first time letting in Edinburgh, and the support I got from Kim and FineHolm team is really commendable. From booking the viewing to answering the queries and finalising the house, the experience was very clear and smooth. Kim understood our problems (being first time tenant)and helped... Read Full Review

I rented a flat from Fineholm (Edinburgh) for just under a year, with the tenancy finishing in June. We dealt primarily with Kim and Leanne, who were less than helpful from beginning to end. Moving in, the flat was dirty (there was literally faeces on toilet brushes and our feet were black from ... Read Full Review

I had very bad experience with this agency and I don't recommend at all. Their policy and fees are too high and expensive for small and old properties that don't deserve this rent or fees. Please be... Read Full Review