The staff at Prospect Bracknell have all been professional and reliable throughout the whole process of selling my house. It wasn’t always straight forward and was stressful at times but Connor, Bekah, Ricky and two lovely people who showed buyers around the house. I cannot remember their ... Read Full Review

Very bad experience with prospect lettings agency. They are only interested in taking the fees, not in providing a good service. Cannot assess tenants properly, and put awful people in who then terrorise the neighbours. They then will not take action when they have done wrong and just let them... Read Full Review

Terrible level of customer service. I have dealt with Anna and Tristan and both of them were unprofessional, incompetent and unresponsive. I had to go back and forth between them and the landlord to sort out their error. I had to constantly call them due to their luck of response and... Read Full Review

Having never entered the letting market previously I was lucky enough to deal with your team and in particular, Chase Jacobs. His help and service was always 1st class and he always provided prompt information as well as answering all my questions in a professional but friendly manner. I did have... Read Full Review

I've recently used Prospect to sell my house in Bracknell. The process didn't start brilliantly with some very pushy sales tactics from the assistant manager. I decided to go with Prospect as they were the only viable option for me. I was really pushed into using their recommended... Read Full Review

Incredibly hogh, non-justifiable tenant so-called referencing fees. To run a credit check (a few quid), allegedly 'set up' the tenancy (10 min job), their pro rata rate equally £2103 per hour. Yes, more than 3 top barristers combined. Landlords - they refuse tenant offers whereby a tenant ... Read Full Review

We rented from Prospect lettings in Bracknell. We were pre-warned of the horrors, but decided to go ahead anyway. Never again. To sum up in words; unprofessional, incompetent, useless. The list goes on... Boarderline criminal charges for doing nothing. The property was in an awful state of ... Read Full Review

Please please please!! AVOID Prospect Estate Agency. I have been rented from 3 estate agents this was the 4th one and had an unbelievably bad experience. Once you have done the payment to secure the property, that's it, for them you are not exist anymore. You have to beg them to get things... Read Full Review

Avoid this estate agents like the plague! We requested both a sales and rental valuation for our property which was confirmed for Monday 28 January at 12:00 pm. The time came and went and not even a courtesy call to say they were not going to attend. Communication is paramount in our opinion which ... Read Full Review

I have been using Prospect for years but due to the fabulous service of Elizabeth Savery. Unfortunately she is unwell (get well soon!!) and since then I get to experience the terrible level of service that many others speak of! Rude, unresponsive, unhelpful are just a few words that come to... Read Full Review

Honestly couldn't be happier with the services Darren provided, friendly, open, and found a buyer for our property within 45 mins of leaving after the valuation!! Answers emails at ridiculous times of night and knows our situation inside out. Couldn't recommend him... Read Full Review

Shocking service! As a landlord you'd expect them to be able to hand a set of keys back to you at the end of a tenancy, not having to call up the Reading, Bracknell and Wokingham branches and going inbetween each of them to collect the keys sending you on a wild goose chase. Highly advise NOT... Read Full Review

After being quoted some ridiculous fees from haart and Romans, I rang Prospect. Darren came to value my flat and I was very pleased with the valuation and estate agents fees quoted. My property was quickly put on the market and sold within a couple of weeks. Jordan was very helpful- I am a teacher... Read Full Review

I have dealt with Prospect twice now, in total my properties have spent less than three weeks on the market before achieving 'sold'. They have kept me aware of how they are going to achieve a sale for me and how the whole team are working towards this goal. Darren Winter has been... Read Full Review

After suffering the most unbearable stress the past 4 days due to our buyers pulling out of our purchase, we were contacted by Darren Winter who after speaking to on numerous occasions throughtout our first sale of our house contacted us regularly to see if him and the prospect team could offer... Read Full Review

On initial Letting of the property, Prospect were great. At the end of each tenancy I found Prospect challenging to deal with. When there is any negative news or questions, I find I've had to chase repeatedly and still not received a response to date. To this end, I have to question if they ever ... Read Full Review

As a new client(landlord) to the rental market, i wish to express my honest opinion about all the staff at Prospect Bracknell. �They 'held my hand' all through the journey from day one. � Prospect sent tenants that i feel were all suitable applicants to my house. �They returned all calls... Read Full Review

Prospect were one of a number of agents that we saw when selling our house, they came across really well and we decided to go with them and one other agent. the photos were excellent and the write up of the house was also really good, they brought round quite a few prospective buyers and were good ... Read Full Review

Tristan was very professional from the start and he took my needs and wishes into consideration. Because I was relocating to the area, he understood that I needed to find a house quickly so he arranged for me to see a number of properties within one appointment. I found the property I was happy... Read Full Review

Tristan has been a star! I was looking for a property to rent with very specific criterias and a very restrictive timeline, plus I was living 3 hours drive from Bracknell which made everything even more challenging. Since I first contact Prospect, Tristan has been in contact with me regularly.... Read Full Review