Having now left a rental property that was managed by Lauristons, we can honestly say we had the worst experience with this estate agents. Let’s start with this. We had damp in the bathroom a few months into our contract, which we told them about immediately. Having chased this up with... Read Full Review

Excellent customer service. Neel Patel was very kind, efficient and he replies the emails within half an hour! Really much... Read Full Review

If you are selling in SW20 find another agent. They managed 2 viewings in a 12 week period despite there being demand before they got me so sign an exclusive sale agreement, I never received any updates or useful information regarding what was happening, awful pictures taken then 8-weeks getting... Read Full Review

The team at Lauristons have been very responsive and helpful during current challenging environment which is really appreciated, offering clear advice... Read Full Review

Although I live in South Africa Lauristons keep me fully informed on my property that they manage for me. John, Michelle and Emma are are part of a great... Read Full Review

Lauristons have been proactive, supportive throughout the last few months - constantly keeping me updated about our tenants position, and ensuring everyone is kept safe. Letting our house through Lauristons in August was in hindsight a great decision or us, and our... Read Full Review

Worst letting agency in London. Having lived in London for 4 years, I'm accustomed to the processes, procedures and policies of London letting agencies. Yet Laursitons' Wimbledon Office went out of their way to demonstrate their incompetency. The whole process from start to finish was ... Read Full Review

This agancy failed to release your deposit on time and made up charges totalling over £200. They failed to response to our TDS inquiry and their correspondence with us in unprofessional. Try to avoid this... Read Full Review

Excellent service, helpful and friendly team, especially our main agent Chuk. Lauristons marketed our property well, and helped us secure a good offer in under a week of our property going on the market. They were really helpful with great communication throughout the following process to exchange... Read Full Review

Great agency, I found them to be the right balance between a large enough agency, able to drive in a lot of viewings and ensure a good offer, and a small enough agency with a local feel, that treated us with deference and promptitude, not like just another number on their stats. We had several... Read Full Review

James replied promptly to my online request and was more than understanding when a busy schedule only allowed for an email exchange rather than calls. He took the time to know my search requirements and put together a very good viewing schedule with his colleague Polly, who was friendly and... Read Full Review

Would give 0 if possible for customer service. Rude and defensive when told property was being withdrawn. No guidance or consideration of the customers needs. Said they call 200 customers a day no one did anything in the 30 minutes we were sitting in the... Read Full Review

Great management of our tenancy and convenient processing of all documentation. Georgina paid particular attention to our needs and made the entire process simple to navigate for us. She paid particular attention to our views and was very accommodating to our needs. Thanks a ton for making the... Read Full Review

Great service from Chuk Agudosi. I am not sure we would have got there without his expertise and can do... Read Full Review

I am a solicitor from the far-east. My wife and I recently completed a new flat purchase in S. Wimbledon through Lauriston under the care of Jonathan Roberts. To me, Lauriston is as good as Jonathan is good; and Jonathan is beyond good. He goes about his job with sufficient honesty and does so... Read Full Review

Estate Agents tend to have a stereo type which in the main can have a hint of truth to it, but this is not the case with Lauristons in Wimbeldon who not only "talk the talk" but "walk the walk. In a technology driven era the sales skills required to "bash" the phone looking ... Read Full Review

I am very happy to recommend both James and Chuk based on their management of the Sale of my property. Both are extremely professional, and were contactable at all times. A realistic value was put on the property, and once a buyer was identified they worked tirelessly to close all the open items... Read Full Review

Great experience overall, great dynamism, courtesy and willingness to help from Georgina. She understood what we were looking for. She has been quick and efficient to reply to us. She has helped us to make the best offer while also keeping in mind the landlord. She is someone committed to help... Read Full Review

I had a great experience with Lauristons. In particular James is very professional and kept me informed all the way. I felt the service was personalised I did not feel I was just 'another buyer and another property' on a queue. I definitely recommend Lauristons, they know the market and they find... Read Full Review

Georgina helped me and my family in our search for a new 3 bed property to rent in Wimbledon.She took the time to listen to exactly what we wanted in a property, and didn't waste our time making suggestions that didn't meet our search criteria(which many agents annoyingly do). She was always... Read Full Review