We put the house on the market with James Dean and within a week had a full and final offer at above the expected price. From beginning to end Rob Bailey handing the marketing, sales and liaison very professionally and we were able to exchange and complete within 8 weeks including the Christmas... Read Full Review

I've been a tenant for 7 years managed by James Dean I gave a long list to there property management section (Katie) yesterday and next the next day I've had two guys in my flat sorting everything I can't recommend James Dean enough, I'm so impressed. Over the years... Read Full Review

Even though we decided, in the end, not to put our house on the market, Rob Bailey was very helpful, honest and patient and didn’t pressure us at any point. We would definitely recommend and will contact James Dean in the future when we do want to... Read Full Review

I sold my house through James Dean. Kathryn Diprose worked really hard on my sale and overall they are a great team, including Rob and... Read Full Review

We have been letting our properties through James Dean for around 10 years. Throughout that time they have proved to be the most excellent choice. They have never failed to give us less than 100% effort and expertise. Shortly, we will be no longer letting our flats for the next year or so but we... Read Full Review

We rented a property from James Dean in October 2018. We have just moved out and despite renting numerous properties across the UK James Dean have been the worst agent we could have chosen. There are many examples of how we feel robbed for every last penny, but in particular it was the... Read Full Review

Genuinely unpleasant to deal with. Ignore emails and phone calls and go back on previously stated policies at will. Only redeeming feature is day to day property admin is done through the landlord who is honestly great. However, I would never again come to James Dean for property... Read Full Review

I just wanted to say how incredible James Dean, but especially Chantelle, was with us finding, securing and moving us in to our new property. From day one Chantelle stayed in constant contact with us answering any questions we had (which were a lot as we were new to renting) without any hesitation... Read Full Review

We recently Let a property through James Dean, Horley the process was efficiently managed by Chantelle. We were kept fully informed of the progress and it was a seamless... Read Full Review

We had previously had a bad experience with Choices. However it was a totally different experience here, Chantelle was... Read Full Review

We were very pleased by the service provided by James Dean however, we feel we should highlight the excellent customer service provided by Robert Bailey. We feel that Robert exceeded all our expectations throughout the entire process and was instrumental in securing our dream retirement home. We... Read Full Review

I couldn't recommend James Dean enough. We have received such excellent service - Sadie especially was always so professional, friendly and extremely helpful and has made the process of buying our first property a very calm and enjoyable one, so thank... Read Full Review

Always punctual and polite. Answered any questions we asked and told us information we did'nt know. Was always ready to let us take another viewing if we required... Read Full Review

James Dean were unlike other estate agents used previously, as they really do work for the customer. This was especially true of Sadie who handled our sale and purchase; she was honest and efficient, nothing was too much trouble for her and would always look to go the extra mile to get sale agreed ... Read Full Review

We put our property on the market in mid-2016. At the time the Property Market was not exactly buoyant! But we had found a house that we wanted to buy, so a sale of our house was essential. At the time, we obtained quotations from three local Estate Agents and found James Dean to be very... Read Full Review

From start to finish we received a really professional service. Our situation was turning out to be a bit of a nightmare for us but Rob could see our situation a did everything possible to make our life much easier. He and his team were certainly prepared to go that extra mile on our behalf. We... Read Full Review

The agents were always very approachable and understanding. We were first time buyers and they helped us through the process nicely. They did make a few mistakes with information given to us regarding the purchase and also made a mistake with the initial offer we made. However they did resolve this ... Read Full Review

JamesDean were fantastic. They had a professional but approachable attitude towards my house sale. Sadie in particular was very proactive, and took the initiative to help move things along and a good pace. Responses to emails were lightening fast, and everything was addressed promptly. I'd... Read Full Review

Buying a second property seemed like a daunting prospect. However, I cannot fault James Dean Estate Agents in Horley, particularly the professionalism and courtesy of Marcus Pollett. Marcus walked me through the process and the attention to detail and prompt response to emails has been... Read Full Review

We have had a good experience with James Dean over the past 18 months but would like to call out Marcus specifically as his dedication, professionalism and customer service is brilliant. Whenever we have an issue, I know I can rely on Marcus to help resolve. Marcus went above and beyond in a... Read Full Review