By far the worst experience we've ever had from an estate agent! It took over a month and a half to get our deposit back, meaning we very nearly could not pay the rent on our new flat and faced eviction. Typically deposits should be given back in 10 days, but this was not the case here. We... Read Full Review

We have rented our flat to tenants for the first time through JCP Estate Agents. Winnie arranged viewings by prospective tenants and showed them around. She managed this very efficiently and cheerfully; our tenants are now settled; and we are quite... Read Full Review

Francis sold our property for us in Stanton St John he kept us up to date with all the developments and he was spot on with his valuation obviously knows the local market very... Read Full Review

It has been an absolute pleasure to work with Winnie, our companies have a great relationship together and Winnie's pleasant and helpful nature is a breath of fresh air, a real testament to herself and the... Read Full Review

Winnie has been very efficient and attentive. She is understanding of the needs of the tenant and has been very helpful. Thank you JCP and... Read Full Review

Winnie has been friendly and helpful during the process of setting up the contract and beginning the tenancy at my new property. She's always on the other end of the phone to go through things and provide advice, and I wouldn't hesitate to recommend... Read Full Review

Winnie has been great! I have been living in America for a year so it's been hard for me to help look for the house and be in great contact but Winnie has been really useful and helpful with everything and also really patient while I've been away Thank you... Read Full Review

In my limited experience of organising future property, the ride has been very smooth and straight forward. I would most likely attribute this to the work of Winnie. I can't imagine it's an easy task trying to heckle a handful of undergraduates into filling out forms and signing... Read Full Review

Working with Winnie to organise a house rental has been a really pleasant experience. From choosing houses and organising viewings to explaining and chasing paperwork Winnie has always been courteous, helpful, and quick to respond. Would be happy to use JCP... Read Full Review

Winnie Taylor has been superb in dealing with the management of my let property. She has been very helpful and efficient with all my enquiries, and is very... Read Full Review

Teresa and Winnie Taylor were excellent throughout in the purchase and letting of my apartment, very professional and efficient. I am very... Read Full Review

Elizabeth has been incredibly helpful and super-efficient in all my dealings with her. She was particularly helpful in advising me what renovations to make to my property, and in carrying them... Read Full Review

The staff at JCP were professional, patient and persistent at every stage of the selling process. The standard of feedback and communication was excellent and I have no hesitation in giving my wholehearted recommendation to others considering using their... Read Full Review

We are very satisfied with the eventual outcome of our long association with JCP. Whilst our first attempt to sell and buy a property with them was unsuccessful, by establishing contact we were later introduced to a property "off -market" which was ideal for us (though also rather more... Read Full Review

This is the third sale which JCP has arranged for us. In each case they have achieved a very satisfactory result within a short time... Read Full Review

I have nothing but the highest praise for my experience selling my property through JCP Estate Agents. I was kept fully informed at every stage of the process, the first offer I received was at the asking price, and I had only the nicest and most helpful agents to deal with them. I would... Read Full Review

We were impressed with the personal service and communication that we received, and would recommend JCP Estate Agents to... Read Full Review

I would not hesitate to recommend James C. Penny to landlords and tenants. A very warm welcome as soon as you open the door, thank you Elizabeth & Stanley all for all the help and advice you have given... Read Full Review

Please, tenants- especially students- stay away from this company. We rented a property through JCP that was owned by one of it's staff members, Israr. Getting anything fixed was a nightmare. Every time we rang or went in to see them, they'd assure us it would be done soon and then nothing would... Read Full Review

I have been using this agent for over 5 years and I have had nothing but a great service. I find the staff professional friendly and very... Read Full Review