The UK's Largest Customer Review Website for the Property Industry
Lewisham, London N4
4.7/5, 280 Reviews
94% Recommended
100% sales valuation accuracy
91% letting valuation accuracy
96% sales fee satisfaction
85% letting fee satisfaction
Ludlow Thompson Lewisham is one of the best ranking estate agents in South East London. The office is located on Lewisham High Street, not far from the Lewisham DLR\/BR station. If you are traveling by public transport via London Bridge Station, you will reach us in just 10 minutes. Lewisham estate agents cover th
e properties in the postcode area of SW13 and areas in Greenwich.
Why choose Ludlow Thompson agents in Lewisham
This well-regarded agency has been founded in 1993. Nowadays Ludlow Thompson is a well-known name in London and regions around it. We have more than 10 estate agent branches in the South of UK. We pay a great deal of attention to staff development and can ensure each team member undergoes training and obtains the highest certifications in the property industry. 40 years of combined experience in this industry has shown our senior staff members that the most important part of running an estates and lettings agency is being transparent and have regular communications with clients.
Most of our staff members live locally in London, therefore do not hesitate to ask us about local properties and general knowledge of Lewisham. We have a full advantage over the local property market changes which helps us achieve very accurate property valuations. Ludlow Thompson agents aim to deliver completely transparent service to all clients.
Lewisham area guide
It is a popular and busy borough of London where you can find trendy bars, restaurants pubs, and entertainment venues. There is also a huge shopping centre sitting right in the middle of the Lewisham town centre. The neighboring borough of Greenwich is very similar and usually included as one big area together with Lewisham. You can find beautiful residential houses from Victorian and Edwardian eras. Most popular properties are small one or two bedroom terraced houses and mixes of period architecture. There are new built apartment blocks around the town centre and main train station. We recommend this area for young families and young professionals that want to live outside the city but still have great road and public transport connections for the daily commute.
No Staff Registered
"Very commercial and..."
Share On : 
5 Star Review
By : 'Serdar'
Services : Letting(As a Owner)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SE13
Mar 20, 2018
People found this helpful0
I have dealt with Nicola for at least 4 years and have always found her to be commercial, supportive and straight talking. In particular, she was very proactive in ensuring my current tenants renewed their tenancy when she found out they were looking to relocate to alternative premises in the near locality but for a lower rent. Nicola negotiated with the tenants on my behalf and eventually struck a deal with them to both parties' satisfaction. This ensured continuity of income for me and avoided any potential voids. It also meant that higher (agents) fees were avoided as would have been the case if I would have needed to have found new tenants. I believe that the tenants were also happy with this outcome as it avoided the time and expense of them relocating. I was really pleased with the result.
Comments on Agent Fees
Good
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £125,000 | £3,650,000 |
| Lettings | 91% | 85% | £600 | £3,250 |
Areas covered
- SE13
Address
ludlowthompson
8 Blackstock Rd, Finsbury Park, London,
N4 2DL
020 8613 9677
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
ludlowthompson Branches (View All 9)
Unfortunately, ...
Share On :
1 Star Review
Alexander
By : 'mary'
Services : Property Management
Would you recommend ? : No
Postcode : E3
Sep 7, 2023
People found this helpful0
Unfortunately, Ludlowthomson's Sam Woodward as property manager falls below par! Does not respond to emails, blames the client and is as cold you when you point out gaps. However, the costs of the works are always deducted from the rent. Also, one of their contractual lines is we will... Read Full Review
Comments (0)
Unfortunately, Ludlowthomson's Sam Woodward as property manager falls below par!
Was this helpful?:
mary Lush said about ludlowthompson
Services : Property Management( )Date: 7th Sep 2023
Unfortunately, Ludlowthomson's Sam Woodward as property manager falls below par!
Does not respond to emails, blames the client and is as cold you when you point out gaps. However, the costs of the works are always deducted from the rent. Also, one of their contractual lines is we will address a problem immediate if deemed urgent! Please urgently send through invoices for work done!
Kindly send through queries that have been specifically raised to you! And more importantly let us know what your contact number is so we may reach you.
Matter already escalated to customer services; it's been a week with no response. Surely there is an Ombudsman service who moderates this type of incompetence.
I have tried to escalate to management but i do not have an email.
there were a series of fails from out of hours emergency line workers to the property management. So disappointing since i have been with them for almost 5 years. Not sure myself or friend should proceed with this contract.
The UK's Largest Customer Review Website for the Property Industry
Thankful for the ...
Share On :
5 Star Review
By : 'Erika'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE18
Nov 9, 2020
People found this helpful0
Marta (Duda) was extremely helpful and also very knowledgeable. I'm thoroughly thankful for her expertise and customer care she showed towards me. I greatly appreciated her work. Thanks for all her help and patience! Erika... Read Full Review
Comments (0)Marta (Duda) was extremely helpful and also very knowledgeable. I'm thoroughly thankful for her expertise and customer care she showed towards me. I greatly appreciated her work. Thanks for all her help and patience!
Was this helpful?:
Erika Mohacsi said about ludlowthompson
Services : Letting( As a Tenant )Date: 9th Nov 2020
Marta (Duda) was extremely helpful and also very knowledgeable. I'm thoroughly thankful for her expertise and customer care she showed towards me. I greatly appreciated her work. Thanks for all her help and patience!
Erika Mohacsi
The UK's Largest Customer Review Website for the Property Industry
These 5 stars are for Marta ...
Share On :
5 Star Review
By : 'Patrice'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE12
Oct 16, 2019
People found this helpful0
These 5 stars are for Marta who is really professional and nice. She knows her work and you can tell that she cares. I will definitely recommend friends and family to... Read Full Review
Comments (0)Was this helpful?:
Patrice Banim said about ludlowthompson
Services : Letting( As a Tenant )Date: 16th Oct 2019
These 5 stars are for Marta who is really professional and nice. She knows her work and you can tell that she cares. I will definitely recommend friends and family to her.
The UK's Largest Customer Review Website for the Property Industry
Verry ...
Share On :
3 Star Review
By : 'Raducu'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE14
Mar 28, 2019
People found this helpful0
Hey i SEE one of the proprietar and i rely like the ore David help out i recomand David like verry... Read Full Review
Comments (0)Was this helpful?:
Raducu said about ludlowthompson
Services : Letting( As a Tenant )Date: 28th Mar 2019
Hey i SEE one of the proprietar and i rely like the ore David help out i recomand David like verry good
The UK's Largest Customer Review Website for the Property Industry
Excellent ...
Share On :
5 Star Review
By : 'Raquel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE13
Jan 18, 2019
People found this helpful0
Chandra is excellent dealing with the customer. He works very hard. Always on time on our appointment. He always inform us about the status of our application. And most of all..he smiled all the time and im so happy with the result. Thank you Chandra for your hard work. Keep it... Read Full Review
Comments on Agent Fees
Excellent
Comments (1)Chandra is excellent dealing with the customer.
Was this helpful?:
Raquel said about ludlowthompson
Services : Letting( As a Tenant )Date: 18th Jan 2019
Chandra is excellent dealing with the customer.
He works very hard.
Always on time on our appointment.
He always inform us about the status of our application.
And most of all..he smiled all the time and im so happy with the result.
Thank you Chandra for your hard work.
Keep it up.
The UK's Largest Customer Review Website for the Property Industry
By : Keji Idowu
Apr 27, 2019Chandra was helpful and...
Professional ...
Share On :
5 Star Review
By : 'Miss'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW6
Dec 17, 2018
People found this helpful0
I have found Chandra Thornborrow and Davis Baah to be most professional and very helpful, they have worked extremely hard to meet my needs when I was renting a house from them. They have worked late to help me complete things that need doing . they have come out of there way to ensure my children... Read Full Review
Comments on Agent Fees
the fees was too high and the manager did not explain it properly I felt that I paid over what I should of .
Comments (0)I have found Chandra Thornborrow and Davis Baah to be most professional and very helpful, they have worked extremely hard to meet my needs when I was renting a house from them.
Was this helpful?:
Miss Jones said about ludlowthompson
Services : Letting( As a Tenant )Date: 17th Dec 2018
I have found Chandra Thornborrow and Davis Baah to be most professional and very helpful, they have worked extremely hard to meet my needs when I was renting a house from them.
They have worked late to help me complete things that need doing . they have come out of there way to ensure my children had a roof over there heads before Christmas they have been honest and generally very responsive when I ask for anything.
I would like to thank them both for there support in making me feel welcomed and stress free.
they are truly great young men I wish them both the best and I would certainly recommend others directly to them as good business men through Ludlow Thompson.
The UK's Largest Customer Review Website for the Property Industry
Really ...
Share On :
5 Star Review
By : 'Ladywell'
Services : Sales( As a Buyer )
Sold price : £510000
Would you recommend ? : Yes
Postcode : SE13
Dec 9, 2018
People found this helpful0
Happy to have just moved into a house in Ladywell, which was bought through Ludlow Thompson. The staff were friendly, punctual, knowledgeable about the local area, extremely helpful, and consistently generous with their time and support during the long purchase... Read Full Review
Comments on Agent Fees
I can't comment. I'm the purchaser, not the vendor.
Comments (0)Was this helpful?:
Ladywell said about ludlowthompson
Services : Sales( As a Buyer )Date: 9th Dec 2018
Happy to have just moved into a house in Ladywell, which was bought through Ludlow Thompson. The staff were friendly, punctual, knowledgeable about the local area, extremely helpful, and consistently generous with their time and support during the long purchase process.
The UK's Largest Customer Review Website for the Property Industry
What a excellent ...
Share On :
5 Star Review
By : 'DelBoy'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE12
Aug 7, 2018
People found this helpful1
The staff who are employed by Ludlow Thompson at the Lewisham branch are excellent and present themselves in a great business manor. I would undoubtedly employ them myself! They are very trustworthy and helpful and have done an amazing job renting my two properties. Thank you to the team at... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
DelBoy said about ludlowthompson
Services : Letting( As a Owner )Date: 7th Aug 2018
The staff who are employed by Ludlow Thompson at the Lewisham branch are excellent and present themselves in a great business manor. I would undoubtedly employ them myself! They are very trustworthy and helpful and have done an amazing job renting my two properties. Thank you to the team at Lewisham - I will be recommending you to all my friends! I wish I could write more but time is of the essence.
The UK's Largest Customer Review Website for the Property Industry
Friendly and efficient ...
Share On :
5 Star Review
By : 'Nicola'
Services : Letting( As a Owner )
Rent PCM : £3250
Would you recommend ? : Yes
Postcode : SE15
May 31, 2018
People found this helpful0
I would definitely recommend Nicola because she is both friendly and professional. She was full of good advice and worked hard to find us tenants quicker than... Read Full Review
Comments on Agent Fees
Ok!
Comments (0)Was this helpful?:
Nicola said about ludlowthompson
Services : Letting( As a Owner )Date: 31st May 2018
I would definitely recommend Nicola because she is both friendly and professional. She was full of good advice and worked hard to find us tenants quicker than expected.
The UK's Largest Customer Review Website for the Property Industry
PROFESSIONAL ...
Share On :
5 Star Review
By : 'ANDREA'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SE13
Apr 3, 2018
People found this helpful1
This is the second time that I have turned to this agency, I was very satisfied the first time and I hope to be this too. Very professional Miss Deimante Nacyte, who followed me and spent so much time, kind, very competent and also very pretty. I recommend the agency and the agent. it was a... Read Full Review
Comments on Agent Fees
VERY GOOD
Comments (0)This is the second time that I have turned to this agency, I was very satisfied the first time and I hope to be this too. Very professional Miss
Was this helpful?:
ANDREA ENA said about ludlowthompson
Services : Letting( As a Tenant )Date: 3rd Apr 2018
This is the second time that I have turned to this agency, I was very satisfied the first time and I hope to be this too. Very professional Miss
Deimante Nacyte, who followed me and spent so much time, kind, very competent and also very pretty. I recommend the agency and the agent. it was a pleasure to deal with her, she suggested the best actions and kept me constantly updated. Thanks Miss Deimante
The UK's Largest Customer Review Website for the Property Industry
Excellent ...
Share On :
5 Star Review
By : 'Annalisa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE13
Mar 23, 2018
People found this helpful1
Excellent service, Darnell has been very friendly and has made the whole renting process as easy and smooth as... Read Full Review
Comments (0)Was this helpful?:
Annalisa said about ludlowthompson
Services : Letting( As a Tenant )Date: 23rd Mar 2018
Excellent service, Darnell has been very friendly and has made the whole renting process as easy and smooth as possible.
The UK's Largest Customer Review Website for the Property Industry
Very commercial and ...
Share On :
5 Star Review
By : 'Serdar'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SE13
Mar 20, 2018
People found this helpful0
I have dealt with Nicola for at least 4 years and have always found her to be commercial, supportive and straight talking. In particular, she was very proactive in ensuring my current tenants renewed their tenancy when she found out they were looking to relocate to alternative premises in the near... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Serdar said about ludlowthompson
Services : Letting( As a Owner )Date: 20th Mar 2018
I have dealt with Nicola for at least 4 years and have always found her to be commercial, supportive and straight talking. In particular, she was very proactive in ensuring my current tenants renewed their tenancy when she found out they were looking to relocate to alternative premises in the near locality but for a lower rent. Nicola negotiated with the tenants on my behalf and eventually struck a deal with them to both parties' satisfaction. This ensured continuity of income for me and avoided any potential voids. It also meant that higher (agents) fees were avoided as would have been the case if I would have needed to have found new tenants. I believe that the tenants were also happy with this outcome as it avoided the time and expense of them relocating. I was really pleased with the result.
The UK's Largest Customer Review Website for the Property Industry
My experience with Ludlow ...
Share On :
5 Star Review
By : 'Lewis'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE13
Mar 6, 2018
People found this helpful0
My experience with Ludlow (and other agents) hasn't always been great, except with Nicola Dawkins... She was very professional and organised, she made the process easy, as it should be. She is an asset to... Read Full Review
Comments on Agent Fees
The monthly fees are ok, checkin/out fee + agreement fee seem high, and I do not like how they make you pay the fees upfront. It should be evenly spread across the contract
Comments (0)Was this helpful?:
Lewis said about ludlowthompson
Services : Letting( As a Owner )Date: 6th Mar 2018
My experience with Ludlow (and other agents) hasn't always been great, except with Nicola Dawkins... She was very professional and organised, she made the process easy, as it should be. She is an asset to Ludlow.
The UK's Largest Customer Review Website for the Property Industry
Professional friendly, and so ...
Share On :
5 Star Review
By : 'Zineb'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE13
Feb 28, 2018
People found this helpful1
Professional friendly, and so quick to respond , she made my experience so enjoyable, and I will recommend the agency to other friends and relatives without a doubt, so... Read Full Review
Comments on Agent Fees
good
Comments (0)Was this helpful?:
Zineb said about ludlowthompson
Services : Letting( As a Tenant )Date: 28th Feb 2018
Professional friendly, and so quick to respond , she made my experience so enjoyable, and I will recommend the agency to other friends and relatives without a doubt, so grateful
The UK's Largest Customer Review Website for the Property Industry
I have been delighted with ...
Share On :
5 Star Review
By : 'Sara'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE13
Feb 26, 2018
People found this helpful0
I have been delighted with the service given by Nicola Dawkins at the Lewisham branch. She has been very helpful and answered all my queries promptly and with clarity. She is friendly, polite and supportive. It is great to have confidence in knowing that the renting of my property is in such... Read Full Review
Comments (0)Was this helpful?:
Sara W said about ludlowthompson
Services : Letting( As a Owner )Date: 26th Feb 2018
I have been delighted with the service given by Nicola Dawkins at the Lewisham branch. She has been very helpful and answered all my queries promptly and with clarity. She is friendly, polite and supportive. It is great to have confidence in knowing that the renting of my property is in such safe hands. She is a credit to Ludlow Thompson.
The UK's Largest Customer Review Website for the Property Industry
My partner and I recently ...
Share On :
5 Star Review
By : 'Vincent'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE18
Feb 23, 2018
People found this helpful0
My partner and I recently moved and went through Ludlow Thompson. We had the pleasure of dealing with Deimante Nacyte (Lettings Negotiator) and Nicola Dawkins (Lettings Manager), who were ever so helpful. Professionalism, superb customer service and efficiency are just a few words that describes... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Vincent Yong said about ludlowthompson
Services : Letting( As a Tenant )Date: 23rd Feb 2018
My partner and I recently moved and went through Ludlow Thompson. We had the pleasure of dealing with Deimante Nacyte (Lettings Negotiator) and Nicola Dawkins (Lettings Manager), who were ever so helpful. Professionalism, superb customer service and efficiency are just a few words that describes Ludlow Thompson in Lewisham. Absolutely to recommend!
The UK's Largest Customer Review Website for the Property Industry
Really helpful from start to ...
Share On :
5 Star Review
By : 'Charlie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Feb 12, 2018
People found this helpful0
Really helpful from start to finish, very responsive and an all round pleasure to work with. Made this process seamless and i would definitely recommend Darnell to anyone looking for a... Read Full Review
Comments (0)Was this helpful?:
Charlie said about ludlowthompson
Services : Letting( As a Tenant )Date: 12th Feb 2018
Really helpful from start to finish, very responsive and an all round pleasure to work with. Made this process seamless and i would definitely recommend Darnell to anyone looking for a flat.
The UK's Largest Customer Review Website for the Property Industry
Nicola Dawkins was very ...
Share On :
5 Star Review
By : 'Xiao'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE13
Feb 8, 2018
People found this helpful0
Nicola Dawkins was very knowledgeable, professional and quick to respond. She worked hard and found us a nice tenant quickly. An enjoyable... Read Full Review
Comments (0)Was this helpful?:
Xiao Jiang said about ludlowthompson
Services : Letting( As a Owner )Date: 8th Feb 2018
Nicola Dawkins was very knowledgeable, professional and quick to respond. She worked hard and found us a nice tenant quickly. An enjoyable experience!
The UK's Largest Customer Review Website for the Property Industry
Nicola was always very prompt ...
Share On :
5 Star Review
By : 'Debbie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE13
Feb 8, 2018
People found this helpful0
Nicola was always very prompt in responding to questions and always came back with a clear and straight answer. Keep up the good... Read Full Review
Comments (0)Was this helpful?:
Debbie said about ludlowthompson
Services : Letting( As a Owner )Date: 8th Feb 2018
Nicola was always very prompt in responding to questions and always came back with a clear and straight answer. Keep up the good work.
The UK's Largest Customer Review Website for the Property Industry
Darnell has been day today ...
Share On :
5 Star Review
By : 'Pratibha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE3
Feb 5, 2018
People found this helpful0
Darnell has been day today contact and done excellent job making sure smooth move in. Nicola, under promised and over delivered along with... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Pratibha said about ludlowthompson
Services : Letting( As a Tenant )Date: 5th Feb 2018
Darnell has been day today contact and done excellent job making sure smooth move in. Nicola, under promised and over delivered along with Darnell.
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 280 items
No Staff Registered
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint \/ concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings\/Sales\/Management\/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A \'full and final\' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this \'full and final\' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 7/8/2016, 3:56:03 AM by allAgents
