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1.6/5, 8 Reviews
14% Recommended
50% sales valuation accuracy
50% sales fee satisfaction
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By : 'Ged'
Services : Sales(As a Vendor)
Would you recommend ? : No
Postcode : LS8
Where do I start with this so called agent! They are useless!!!! David Walker is a typical sales man and talks utter nonsense and will purposely over value your property to ensure you sign up with them. The rest of the branch staff are just as incompetent and have no idea how to sell a house. NOTE - William h brown staff get commission on the number of properties they have on there books NOT commission based on the sale of properties, hence they don't care once you have signed the contract. Once you are signed up, they have no interest (or idea) how to sell a property. Dealt with several members of the Oakwood branch who, to put it simply, were clueless. To make matters worse, the branch didn't even have my house advert on the branch window and the brochure details hadn't even been printed - this was 1 week after everything going live!!! Upon contacting the branch manager, they were just as clueless as the rest of there incompetent staff and even she had no clue about my property. Throughout the process of my house being for sale with them, they constantly lied and fobbed me off saying they were trying to sell it yet they couldn't even organise an open day successfully. The viewings we did get, the agent who turned up had very little idea about the property and most of these were just time wasters! After these viewings no feedback was received or even an update from anyone at the branch! To make matters worse, David Walker this so called expert property valuer will try and sell you all the extras they offer yet they deliver absolutely nothing!! My best advice to all - avoid this useless agent and go with someone else!
No procedure set.
Last updated at 4/30/2015, 2:06:34 AM by allAgents
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By : 'Mandy'
Services : Sales( As a Vendor )
Would you recommend ? : No
Would never use William H Brown! Service was slack! Even when concerns are raised management do not acknowledge these. Once you are in contract there is no coming out so think twice before signing up with this unprofessional... Read Full Review
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By : 'Marcin'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WF7
one big disappointment.Whenever they wanted to sell property in really bad conditions they usually let us know,but if there was any good value house on offer they were very difficult to reach making almost imposible for... Read Full Review
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Scott
By : 'David'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LS19
Had a valuation visit from Scott a month ago, have rang three times to get a two sentence letter headed document. Sharon has said on all occasions that she would sort it but I've got nothing. Worst customer service I've ever experienced from an estate agent and a real waste of my... Read Full Review
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By : 'Natalia'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LS8
The most appalling service we've ever received. They say the fees are all in, but you realise when you get a statement that this is absolute lie. The whole experience was absolutely appaling. Lied all the time, made the whole experience super stressful, the contract was wrong/ not signed... Read Full Review
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By : 'Ged'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : LS8
Where do I start with this so called agent! They are useless!!!! David Walker is a typical sales man and talks utter nonsense and will purposely over value your property to ensure you sign up with them. The rest of the branch staff are just as incompetent and have no idea how to sell a house. NOTE... Read Full Review
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Julie
Emily
By : 'pollard'
Services : Sales( As a Vendor )
Sold price : £209000
Would you recommend ? : Yes
Postcode : LS8
Having to find an estate agent to put my Mums house up for sale when she moved into a nursing home was of concern as I didn't live locally but in the south. I contacted William h Brown as they were local to Mums house and Julie came round to value the property and explain how it would be marketed... Read Full Review
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By : 'anon'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LS8
I used Brown's to get a valuation, they sent a vendors pack out, without the brochure, detailed the wrong address, I corrected them and the agent still went to the wrong address. I phoned them to let them know I would be using another agent, and they have been hounding me weekly since. They do... Read Full Review
Brown\'s need to tidy up their admin process, listen better and not be so pushy, this seems to be as n organisation issue rather than an branch issue, but I wouldn\'t consider using any Brown\'s branch in any capacity.
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Mathew
By : 'RBM'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : LS8
Firstly overestimated the property consequently we've lost best time of the year to sell it. Secondly unreliable, untrue, avoiding or not replying to my queries.. Thirdly expensive comparing to the level of service. I would not use them again... Read Full Review
Be honest and realistic not greedy...
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 50% | 50.00% | £209,000 | £209,000 |
William H Brown
498-500 Roundhay Road, Leeds, West Yorkshire
LS8 2HU
0113 248 8263
