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1.6/5, 8 Reviews
14% Recommended
50% sales valuation accuracy
50% sales fee satisfaction
By : 'Natalia'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : LS8
The most appalling service we've ever received. They say the fees are all in, but you realise when you get a statement that this is absolute lie. The whole experience was absolutely appaling. Lied all the time, made the whole experience super stressful, the contract was wrong/ not signed till the day of move in of the tenant and the rent wasn't paid for weeks after tenant moved in as they took it along with deposit (ah and charged 54 pounds administration fee for taking deposit!! what is this?? horrible people!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 4/30/2015, 2:06:34 AM by allAgents
By : 'Mandy'
Services : Sales( As a Vendor )
Would you recommend ? : No
Would never use William H Brown! Service was slack! Even when concerns are raised management do not acknowledge these. Once you are in contract there is no coming out so think twice before signing up with this unprofessional... Read Full Review
By : 'Marcin'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WF7
one big disappointment.Whenever they wanted to sell property in really bad conditions they usually let us know,but if there was any good value house on offer they were very difficult to reach making almost imposible for... Read Full Review
Scott
By : 'David'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LS19
Had a valuation visit from Scott a month ago, have rang three times to get a two sentence letter headed document. Sharon has said on all occasions that she would sort it but I've got nothing. Worst customer service I've ever experienced from an estate agent and a real waste of my... Read Full Review
By : 'Natalia'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LS8
The most appalling service we've ever received. They say the fees are all in, but you realise when you get a statement that this is absolute lie. The whole experience was absolutely appaling. Lied all the time, made the whole experience super stressful, the contract was wrong/ not signed... Read Full Review
By : 'Ged'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : LS8
Where do I start with this so called agent! They are useless!!!! David Walker is a typical sales man and talks utter nonsense and will purposely over value your property to ensure you sign up with them. The rest of the branch staff are just as incompetent and have no idea how to sell a house. NOTE... Read Full Review
Julie
Emily
By : 'pollard'
Services : Sales( As a Vendor )
Sold price : £209000
Would you recommend ? : Yes
Postcode : LS8
Having to find an estate agent to put my Mums house up for sale when she moved into a nursing home was of concern as I didn't live locally but in the south. I contacted William h Brown as they were local to Mums house and Julie came round to value the property and explain how it would be marketed... Read Full Review
By : 'anon'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LS8
I used Brown's to get a valuation, they sent a vendors pack out, without the brochure, detailed the wrong address, I corrected them and the agent still went to the wrong address. I phoned them to let them know I would be using another agent, and they have been hounding me weekly since. They do... Read Full Review
Brown\'s need to tidy up their admin process, listen better and not be so pushy, this seems to be as n organisation issue rather than an branch issue, but I wouldn\'t consider using any Brown\'s branch in any capacity.
Mathew
By : 'RBM'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : LS8
Firstly overestimated the property consequently we've lost best time of the year to sell it. Secondly unreliable, untrue, avoiding or not replying to my queries.. Thirdly expensive comparing to the level of service. I would not use them again... Read Full Review
Be honest and realistic not greedy...
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 50% | 50.00% | £209,000 | £209,000 |
William H Brown
498-500 Roundhay Road, Leeds, West Yorkshire
LS8 2HU
0113 248 8263