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Chigwell, IG7
4.9/5, 83 Reviews
96% Recommended
100% sales valuation accuracy
85% letting valuation accuracy
100% sales fee satisfaction
87% letting fee satisfaction
Portico
We\'re Portico, an award-winning London agent with 18 branches across London and Essex.
We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings pack
ages come with a free Rent Guarantee for peace of mind.
We also offer a premium Airbnb management service, and a cost-effective Handyman service.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we\'re committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance
If you have a property we can help you with, or if you\'d like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We\'re a friendly bunch!
Click here if you\'d like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
"Professional, Courteous & ..."
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5 Star Review
Mikeala
Matt
By : 'Michael'
Services : Letting(As a Tenant)
Rent PCM : £2750
Would you recommend ? : Yes
Postcode : IG7
Jan 25, 2019
People found this helpful2
Great service given by Mikeala Osborn. Wouldn't have secured the property without her vital input. As a result wouldn't hesitate to work with Portico again.
Comments on Agent Fees
Fine
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Latest Reviews
Kiera B Zareem
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £565,000 | £1,150,000 |
| Lettings | 85% | 87% | £550 | £4,000 |
Areas covered
- Abridge, Buckhurst Hill, Chigwell, Chigwell Row, E
- Hainault, Loughton, Repton Park, South Woodford
- Theydon Bois, Wanstead, Woodford Bridge, Woodford
Address
Portico
22 Brook Parade, High Road, Chigwell, Greater London
IG7 6PF
0208 500 1234
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
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Portico Branches (View All 18)
Brilliant ...
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5 Star Review
Chris
Martin
By : 'Anon'
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : IG7
Jul 18, 2022
People found this helpful1
Martin and Chris were fantastic, sorting out a previous challenging tenant for me and then finding me the type of tenant I needed for the property very quickly. They are prompt, professional and kind. I consider myself very lucky to have found such excellent service. I would recommend them to... Read Full Review
Comments (0)
Martin and Chris were fantastic, sorting out a previous challenging tenant for me and then finding me the type of tenant I needed for the property very quickly.
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Anon said about Portico
Services : Letting( As a Owner )Date: 18th Jul 2022
Martin and Chris were fantastic, sorting out a previous challenging tenant for me and then finding me the type of tenant I needed for the property very quickly.
They are prompt, professional and kind.
I consider myself very lucky to have found such excellent service. I would recommend them to anyone.
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I have just rented a property ...
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5 Star Review
Christos
By : 'john'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG7
Jan 3, 2022
People found this helpful3
I have just rented a property via Christos at Portico Chigwell & the complete service was 1st class thank... Read Full Review
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john b said about Portico
Services : Letting( As a Tenant )Date: 3rd Jan 2022
I have just rented a property via Christos at Portico Chigwell & the complete service was 1st class thank you
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5 Star Review
By : 'Zabit'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : IG7
Dec 17, 2021
People found this helpful2
It was pleasure to deal with this letting agents very helpful and professional top performance. Well done all the checks done in a short time it took me one week to move in from the start... Read Full Review
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Zabit lukani said about Portico
Services : Letting( As a Tenant )Date: 17th Dec 2021
It was pleasure to deal with this letting agents very helpful and professional top performance. Well done all the checks done in a short time it took me one week to move in from the start .
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One star is too ...
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1 Star Review
By : 'Luke'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : L22
Feb 17, 2021
People found this helpful0
One star is too many - this company was engaged to manage / host my property which was not done. Using 'technical' reasons for not being able to list the property resulted in no revenue at all - then avoided communication and blatantly lied throughout. This was one of my worst... Read Full Review
Comments (0)One star is too many - this company was engaged to manage / host my property which was not done. Using 'technical' reasons for not being able to list the property resulted in no revenue at all - then avoided communication and blatantly lied throughout.
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Luke said about Portico
Services : Letting( Property Management )Date: 17th Feb 2021
One star is too many - this company was engaged to manage / host my property which was not done. Using 'technical' reasons for not being able to list the property resulted in no revenue at all - then avoided communication and blatantly lied throughout.
This was one of my worst experiences with a company.
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Thanks to.Portico especially ...
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5 Star Review
Henry
By : 'HW'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IG5
Feb 20, 2020
People found this helpful1
Thanks to.Portico especially Henry and Mikeala for all the help, support and advice selling our house. Would happily recommend... Read Full Review
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HW said about Portico
Services : Sales( As a Vendor )Date: 20th Feb 2020
Thanks to.Portico especially Henry and Mikeala for all the help, support and advice selling our house. Would happily recommend them.
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Thank ...
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5 Star Review
Mikeala
By : 'Kiera'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG10
Feb 11, 2020
People found this helpful1
My experience with Portico and more specifically with Becky and Mikeala has been the least stressful part of moving. From first contact with Becky, things have gone better than expected. Too often you hear about nightmare letting agents being pushy and not having your best interests at heart. Becky ... Read Full Review
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Kiera B Zareem said about Portico
Services : Letting( As a Tenant )Date: 11th Feb 2020
My experience with Portico and more specifically with Becky and Mikeala has been the least stressful part of moving. From first contact with Becky, things have gone better than expected. Too often you hear about nightmare letting agents being pushy and not having your best interests at heart. Becky and Mikeala are an exception to that rule and have gone above and beyond to assist me with finding a new place to call home. They have both listened when I've had stupid questions. They are and have been a credit to Portico.
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Portico made finding our ...
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5 Star Review
Mikeala
By : 'Lace'
Services : Letting( As a Tenant )
Rent PCM : £2700
Would you recommend ? : Yes
Postcode : IG7
Nov 15, 2019
People found this helpful2
Portico made finding our rental home so simple. Efficient, courteous and no messing around. Will definitely use them again! Mikeala is an absolute gem. Top... Read Full Review
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Lace Jackson said about Portico
Services : Letting( As a Tenant )Date: 15th Nov 2019
Portico made finding our rental home so simple. Efficient, courteous and no messing around. Will definitely use them again! Mikeala is an absolute gem. Top agent.
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Proactive, helpful and ...
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5 Star Review
Mikeala
By : 'Bhavin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG7
Sep 23, 2019
People found this helpful0
With recent queries, Mikaela Osborn was proactive, quick to react and extremely helpful. She addressed all queries promptly and demonstrated a high knowledge of process and procedure. Was extremely pleased and would certainly commend the services of Mikaela, Matt and Henry at the Chigwell... Read Full Review
Comments (0)With recent queries, Mikaela Osborn was proactive, quick to react and extremely helpful.
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Bhavin said about Portico
Services : Letting( As a Owner )Date: 23rd Sep 2019
With recent queries, Mikaela Osborn was proactive, quick to react and extremely helpful.
She addressed all queries promptly and demonstrated a high knowledge of process and procedure.
Was extremely pleased and would certainly commend the services of Mikaela, Matt and Henry at the Chigwell office.
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Highly ...
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5 Star Review
Mikeala
By : 'Kate'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG7
Jul 9, 2019
People found this helpful2
Mikeala was brilliant throughout the process - she showed us a few properties over several months, and was always incredibly helpful about getting back to us with regards to queries. She was also the right side of pushy - knowing when to encourage us, and also knowing when to leave it (many estate... Read Full Review
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Kate Morley said about Portico
Services : Letting( As a Tenant )Date: 9th Jul 2019
Mikeala was brilliant throughout the process - she showed us a few properties over several months, and was always incredibly helpful about getting back to us with regards to queries. She was also the right side of pushy - knowing when to encourage us, and also knowing when to leave it (many estate agents don't know the latter!!). She finally found us an utterly glorious home, and we couldn't be happier. I would highly recommend them as a company, and specifically Mikeala
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Great ...
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5 Star Review
Mikeala
Matt
By : 'Kim'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : IG6
Jun 17, 2019
People found this helpful2
Matt & Mikeala both helped me rent my flat easily and efficiently. They kept me in the loop about all the viewings and I felt secure that they would find the professional tenants I was after. They've been helpful with answering any queries I have and have made me feel that my flat... Read Full Review
Comments on Agent Fees
The fees are in line with other estate agents I\'ve looked into.
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Kim said about Portico
Services : Letting( As a Owner )Date: 17th Jun 2019
Matt & Mikeala both helped me rent my flat easily and efficiently. They kept me in the loop about all the viewings and I felt secure that they would find the professional tenants I was after. They've been helpful with answering any queries I have and have made me feel that my flat is in good hands.
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Excellent ...
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5 Star Review
Mikeala
By : 'Freddie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG7
Apr 4, 2019
People found this helpful2
Mikeala is a very warm, professional and courteous agent. One that I'll gladly work with each and every time given the... Read Full Review
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Freddie said about Portico
Services : Letting( As a Tenant )Date: 4th Apr 2019
Mikeala is a very warm, professional and courteous agent. One that I'll gladly work with each and every time given the opportunity.
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Extension for existing ...
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5 Star Review
Mikeala
Matt
By : 'Ray'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG6
Jan 28, 2019
People found this helpful3
Provided advice for extending on a month by month basis. Ensured the extension documents were sent out ensuring continuiuty. Thank you for your... Read Full Review
Comments (0)Provided advice for extending on a month by month basis.
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Ray said about Portico
Services : Letting( As a Owner )Date: 28th Jan 2019
Provided advice for extending on a month by month basis.
Ensured the extension documents were sent out ensuring continuiuty.
Thank you for your help
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Professional, Courteous & ...
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5 Star Review
Mikeala
Matt
By : 'Michael'
Services : Letting( As a Tenant )
Rent PCM : £2750
Would you recommend ? : Yes
Postcode : IG7
Jan 25, 2019
People found this helpful2
Great service given by Mikeala Osborn. Wouldn't have secured the property without her vital input. As a result wouldn't hesitate to work with Portico... Read Full Review
Comments on Agent Fees
Fine
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Michael said about Portico
Services : Letting( As a Tenant )Date: 25th Jan 2019
Great service given by Mikeala Osborn. Wouldn't have secured the property without her vital input. As a result wouldn't hesitate to work with Portico again.
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Professionalism ...
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5 Star Review
Mikeala
Matt
By : 'Terry'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : IG6
Jan 25, 2019
People found this helpful2
Matt and Mikeala rented three of my properties last year. They kept me updated throughout and represented Portico thoroughly... Read Full Review
Comments on Agent Fees
Standard fees. I had no issue with them.
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Terry from Chigwell said about Portico
Services : Letting( As a Owner )Date: 25th Jan 2019
Matt and Mikeala rented three of my properties last year. They kept me updated throughout and represented Portico thoroughly professionally.
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Wouldn't recommend this ...
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1 Star Review
By : 'JJ'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WC1H
Nov 16, 2018
People found this helpful1
Wouldn't recommend this agent to anyone. Never contacted regarding deposit refund. I had to spent my own time and money to visit their office many times to ask about it. Every time they directed me to the property management who never replied any of my many emails or picked up calls. It's ... Read Full Review
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JJ said about Portico
Services : Letting( As a Tenant )Date: 16th Nov 2018
Wouldn't recommend this agent to anyone. Never contacted regarding deposit refund. I had to spent my own time and money to visit their office many times to ask about it. Every time they directed me to the property management who never replied any of my many emails or picked up calls. It's been more than 2 months since we moved out now and we still haven't got even one reply regarding our deposit. Is it because I have an Asian name? I don't know. But you can decide for yourself if you wanna deal with an agent like this.
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By : Matt Cole
Nov 13, 2018Dear sir/madam I am the branch manager here at the Chigwell office, and am based in the office 6 days of the week along with the rest of the staff. I am unaware of anyone coming into the office...
Excellent customer ...
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5 Star Review
Mikeala
By : 'Christine'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : IG9
Jul 9, 2018
People found this helpful2
Excellent customer experience, friendly, efficient and always available for prompt replies on any questions we had, facilitating a seamless rental... Read Full Review
Comments on Agent Fees
Good.
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Christine B said about Portico
Services : Letting( As a Tenant )Date: 9th Jul 2018
Excellent customer experience, friendly, efficient and always available for prompt replies on any questions we had, facilitating a seamless rental experience.
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Patient and ...
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5 Star Review
Mikeala
By : 'Emma'
Services : Letting( As a Tenant )
Rent PCM : £2150
Would you recommend ? : Yes
Postcode : IG9
Jul 9, 2018
People found this helpful3
Mikeala was a total pleasure to work with. Even at times I know I must have been getting on her nerves with my questions etc always had a smile on her face. I can't bring any criticism her way. Would be a pleasure to deal with her... Read Full Review
Comments on Agent Fees
Think that the agent fees are pretty high in consideration of what other agents charge in the area
Comments (0)Mikeala was a total pleasure to work with. Even at times I know I must have been getting on her nerves with my questions etc always had a smile on her face. I can't bring any criticism her way.
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Emma said about Portico
Services : Letting( As a Tenant )Date: 9th Jul 2018
Mikeala was a total pleasure to work with. Even at times I know I must have been getting on her nerves with my questions etc always had a smile on her face. I can't bring any criticism her way.
Would be a pleasure to deal with her again.
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Superb ...
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5 Star Review
Mikeala
By : 'Reviewtings'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E18
Jun 24, 2018
People found this helpful3
I recently moved into a 1 bedroom flat in South Woodford. The process was tiring and relentless and managed to prolong over the period we were expecting and hoped for, it caused a lot of problems and hassle for us which made our moving experience hard. The outstanding service and experience we... Read Full Review
Comments on Agent Fees
£750 was not great to pay however these fees are standard from this agency branch I believe.
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Reviewtings said about Portico
Services : Letting( As a Tenant )Date: 24th Jun 2018
I recently moved into a 1 bedroom flat in South Woodford. The process was tiring and relentless and managed to prolong over the period we were expecting and hoped for, it caused a lot of problems and hassle for us which made our moving experience hard. The outstanding service and experience we received from Mikeala made the whole move bearable and easy to deal with, she was always on the ball and went out of her way to help us, we would always get a fast and quick response from her and loved the way she was persistent in getting us what we needed. We highly recommend Mikeala to anyone looking for a peaceful and easy process whilst moving house.
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Very helpful and good ...
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5 Star Review
Mikeala
Matt
By : 'Alan'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : IG7
Mar 16, 2018
People found this helpful3
I have very much appreciated the service from Mikeala (and indeed Matt Cole) who (so far!) have made very easy and smooth the process of advertising my mother's flat, showing prospective tenants around, agreeing terms with me relating to their services, recommending contractors to help replace ... Read Full Review
Comments on Agent Fees
Market standard and reasonable in their approach to agreeing the fees
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Alan said about Portico
Services : Letting( As a Owner )Date: 16th Mar 2018
I have very much appreciated the service from Mikeala (and indeed Matt Cole) who (so far!) have made very easy and smooth the process of advertising my mother's flat, showing prospective tenants around, agreeing terms with me relating to their services, recommending contractors to help replace ovens, and clearing the flat. The tenants moved in today and the service to get to this point has been excellent.
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I have dealt with many ...
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5 Star Review
Mikeala
By : 'Nick'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : IG10
Feb 16, 2018
People found this helpful3
I have dealt with many letting agents over the years, most of which have been relatively painless. My experience with Portico has to have been the best by far and that was solely down to Mikeala. She was a joy to deal with, professional, polite and efficient. If the world of estate agents were... Read Full Review
Comments on Agent Fees
As a leasee, I find fees wrong in any case but they could have been worse
Comments (0)I have dealt with many letting agents over the years, most of which have been relatively painless. My experience with Portico has to have been the best by far and that was solely down to Mikeala. She was a joy to deal with, professional, polite and efficient. If the world of estate agents were filled with more Mikealas, then people would actually like them!
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Nick said about Portico
Services : Letting( As a Tenant )Date: 16th Feb 2018
I have dealt with many letting agents over the years, most of which have been relatively painless. My experience with Portico has to have been the best by far and that was solely down to Mikeala. She was a joy to deal with, professional, polite and efficient. If the world of estate agents were filled with more Mikealas, then people would actually like them!
Thank you Mikeala for restoring my faith.
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Complaints Procedure
We value your business.
If you are unhappy with our service, please tell us. Speak to our Manager, Sarah Flynn at sarah.flynn@glenmead.co.uk and if she is unable to resolve the issue please contact our Operations Director, Keith Cross at keith.cross@glenmead.co.uk
Last updated at 8/15/2019, 4:07:15 AM by allAgents
