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Balgores Hornchurch, Hornchurch RM11
4.9/5, 439 Reviews
98% Recommended
90% letting valuation accuracy
91% letting fee satisfaction
Balgores Property Services occupy arguably the most prominent position for an estate agent in Hornchurch. Located just off the High Street in North Street, our office is perfectly placed for showcasing properties for sale and to let in the area.
Our highly trained property consultants offer a wealth of experie
nce which we combine with an enthusiastic and positive approach -- the perfect recipe for helping people move home in Hornchurch. We also have a continued commitment to customer service and professionalism, priding ourselves on offering an unparalleled level of service.
"Friendly and extremely..."
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5 Star Review
Billy
By : 'Pauline'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : RM
Mar 23, 2019
People found this helpful0
Billy has been the most helpful and polite estate agent I had ever met he Is committed to his work and will go that extra mile to achieve the best for his clients All the team were very helpful when you called and nothing was too much trouble a great team which is all Billy's hard work to achieve I would recommend balgores to anyone their service was five star
Comments on Agent Fees
Fair though slightly higher than others which some people may be put off
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 90% | 91.00% | £700 | £1,500 |
Areas covered
- RM11
- RM12
- RM13
Address
Balgores Property Group
1 North Street, Hornchurch, Essex
RM11 1RL
01708470756
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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We had a very stressful and ...
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5 Star Review
Donna
Kellee
By : 'J'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM11
Feb 3, 2022
People found this helpful0
We had a very stressful and long sale but Balgores took very good care of us. It wasn't an easy process and we could not have done it without them. A huge thank you to Donna and Kellee for everything!! Thank you to Kellee for marketing our house and looking after it in the (long, long) ... Read Full Review
Comments (0)
We had a very stressful and long sale but Balgores took very good care of us. It wasn't an easy process and we could not have done it without them.
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J D said about Balgores Property Group
Services : Sales( As a Vendor )Date: 3rd Feb 2022
We had a very stressful and long sale but Balgores took very good care of us. It wasn't an easy process and we could not have done it without them.
A huge thank you to Donna and Kellee for everything!!
Thank you to Kellee for marketing our house and looking after it in the (long, long) months that followed.
Thank you to Donna for chasing things tirelessly and saving my sanity in the process!! I cannot say how much I appreciate your professionalism and kindness :)
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Donna Hickey is ...
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5 Star Review
Donna
By : 'Cheryl'
Services : Sales( As a Vendor )
Sold price : £645000
Would you recommend ? : Yes
Postcode : RM11
Jan 5, 2022
People found this helpful0
Donna Hickey is amazing!!! We had a rocky few months when the cyber-attack hit some Conveyancing firms in our chain. Donna kept us updated all the way through. She perserveered and went above and beyond to keep everything moving. She reassured us from beginning to the end. Thank you... Read Full Review
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Cheryl sullivan said about Balgores Property Group
Services : Sales( As a Vendor )Date: 5th Jan 2022
Donna Hickey is amazing!!! We had a rocky few months when the cyber-attack hit some Conveyancing firms in our chain. Donna kept us updated all the way through. She perserveered and went above and beyond to keep everything moving. She reassured us from beginning to the end. Thank you Donna
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Highly ...
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5 Star Review
Deepuk
By : 'Lynsey'
Services : Sales( As a Vendor )
Sold price : £550000
Would you recommend ? : Yes
Postcode : RM12
Dec 29, 2021
People found this helpful0
Cannot speak highly enough of Deepuk. He is an excellent agent, a consummate professional but also a really decent guy with a friendly sense of humour. From the moment he came into our house, we immediately trusted him and he went above and beyond to not just sell our property, but to also guide... Read Full Review
Comments (0)Cannot speak highly enough of Deepuk. He is an excellent agent, a consummate professional but also a really decent guy with a friendly sense of humour. From the moment he came into our house, we immediately trusted him and he went above and beyond to not just sell our property, but to also guide and assist us with an onward purchase. I don't think I would be sitting here post-completion in my new house if it wasn't for Deepuk. We are very grateful for everything he did for us and highly recommend him.
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Lynsey Counihan said about Balgores Property Group
Services : Sales( As a Vendor )Date: 29th Dec 2021
Cannot speak highly enough of Deepuk. He is an excellent agent, a consummate professional but also a really decent guy with a friendly sense of humour. From the moment he came into our house, we immediately trusted him and he went above and beyond to not just sell our property, but to also guide and assist us with an onward purchase. I don't think I would be sitting here post-completion in my new house if it wasn't for Deepuk. We are very grateful for everything he did for us and highly recommend him.
Donna saw our purchase through to exchange and completion and we also cannot speak highly enough of her! Another true professional, calm, organised and true to her word, she knows how to get things done.
All in all, we feel very lucky that Balgores were our agent and would not hesitate to recommend them, they are worth every penny of their fee.
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A professional and positive ...
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5 Star Review
Kellee
By : 'Peter'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM12
Dec 27, 2021
People found this helpful0
Kellee and her team were professional and well organized from the start of our sale through to the completion stage where Donna took over. A positive experience and glad we chose Balgores, you get what you pay for is what we found and would recommend. The team are energetic, focused and do not... Read Full Review
Comments (0)Kellee and her team were professional and well organized from the start of our sale through to the completion stage where Donna took over.
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Peter Hanson said about Balgores Property Group
Services : Sales( As a Vendor )Date: 27th Dec 2021
Kellee and her team were professional and well organized from the start of our sale through to the completion stage where Donna took over.
A positive experience and glad we chose Balgores, you get what you pay for is what we found and would recommend.
The team are energetic, focused and do not sit back.
Well done Balgores, you chalked up another satisfied customer.
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Property sale with ...
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5 Star Review
Chris
By : 'Ian'
Services : Sales( As a Vendor )
Sold price : £375000
Would you recommend ? : Yes
Postcode : RM14
Nov 24, 2021
People found this helpful0
I dealt with Christopher West when selling my mothers house. I found him to be knowledgeable and very helpful in the initial setting up of the sale. Once photos has been taken the property was placed on the market at the correct price and the house sold within a day. I was kept fully up to date... Read Full Review
Comments (0)I dealt with Christopher West when selling my mothers house. I found him to be knowledgeable and very helpful in the initial setting up of the sale.
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Ian Lain said about Balgores Property Group
Services : Sales( As a Vendor )Date: 24th Nov 2021
I dealt with Christopher West when selling my mothers house. I found him to be knowledgeable and very helpful in the initial setting up of the sale.
Once photos has been taken the property was placed on the market at the correct price and the house sold within a day. I was kept fully up to date with how the sale was progressing by Balgores who endured a trouble free completion was reached. I would have no hesitation using Balgores again.
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Consumate Professional, ...
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5 Star Review
Kellee
By : 'Matt'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : RM14
Nov 18, 2021
People found this helpful1
Consumate Professional, accessible and friendly. Would def recommend as an agent for the discerning buyer or seller on the... Read Full Review
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Matt Bell said about Balgores Property Group
Services : Sales( As a Vendor )Date: 18th Nov 2021
Consumate Professional, accessible and friendly. Would def recommend as an agent for the discerning buyer or seller on the market.
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Negative First Time Buyer ...
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1 Star Review
Kellee
By : 'First'
Services : Sales( As a Buyer )
Sold price : £235000
Would you recommend ? : No
Postcode : RM11
Oct 23, 2021
People found this helpful1
As a first time buyer, the property buying process was new for me and having raised some points highlighted in my surveyor's report, I had two very unpleasant and unprofessional phone calls from Kellee Newman. Kellee told me I was being 'cheeky' for requesting a price... Read Full Review
Comments (0)As a first time buyer, the property buying process was new for me and having raised some points highlighted in my surveyor's report, I had two very unpleasant and unprofessional phone calls from Kellee Newman.
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First Time Buyer said about Balgores Property Group
Services : Sales( As a Buyer )Date: 23rd Oct 2021
As a first time buyer, the property buying process was new for me and having raised some points highlighted in my surveyor's report, I had two very unpleasant and unprofessional phone calls from Kellee Newman.
Kellee told me I was being 'cheeky' for requesting a price reduction and an allowance for some work that needed to be done to the property. When you are buying a property it is part of the process to ask these questions. She also said that my surveyor always undervalued their properties which I thought was unprofessional. My surveyor was RICS qualified and always very pleasant and professional when he spoke to me....Kellee should take a leaf out of his book.
She also told me I was being cheeky for asking to break the chain when Balgores had not communicated the chain's expected completion date to me in advance of me putting the request forward.
I was very taken aback by how aggressive she was to me on the phone. I ended up having to be aggressive back which was strange for me as this is not how I communicate with others in my professional life. But there are times when you have to stand up for yourself and this was definitely one of them.
This experience made buying my first time quite stressful and whenever I would see an incoming call from Balgores I would dread having to answer it.
On account of this experience, I would not recommend Kellee and if I ever need to use an estate agent I will not be using Balgores in Hornchurch.
Moral of the story: it costs nothing to be professional in your dealings with people no matter how much you want to maximise your commission.
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Kellee was absolutely ...
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5 Star Review
Kellee
By : 'Ross'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : RM12
Oct 15, 2021
People found this helpful1
Kellee was absolutely brilliant from start to finish, to be honest the best way to describe her is an expert in her field. She’s articulate, presentable, and found her to be honest and would highly... Read Full Review
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Ross kerley said about Balgores Property Group
Services : Sales( As a Vendor )Date: 15th Oct 2021
Kellee was absolutely brilliant from start to finish, to be honest the best way to describe her is an expert in her field. She’s articulate, presentable, and found her to be honest and would highly recommend!
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Kellee was brilliant from ...
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5 Star Review
Kellee
By : 'Marcus'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM11
Oct 4, 2021
People found this helpful1
Kellee was brilliant from start to finish in purchasing my new home. Gave great advice to ensure my offer was accepted and thereafter was always tremendously helpful when the conveyancing took a little longer than expected. Thank you again for all your hard... Read Full Review
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Marcus said about Balgores Property Group
Services : Sales( As a Buyer )Date: 4th Oct 2021
Kellee was brilliant from start to finish in purchasing my new home. Gave great advice to ensure my offer was accepted and thereafter was always tremendously helpful when the conveyancing took a little longer than expected. Thank you again for all your hard word.
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Kellee at Balgores has ...
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5 Star Review
Kellee
Donna
By : 'Makan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM11
Oct 3, 2021
People found this helpful1
Kellee at Balgores has provided an excellent service throughout a sale transaction. She has gone above and beyond, significantly, to ensure a speedy completion to meet everyone's requirements. I would highly recommend. Donna is very professional and helped to make the whole experience a... Read Full Review
Comments (0)Kellee at Balgores has provided an excellent service throughout a sale transaction. She has gone above and beyond, significantly, to ensure a speedy completion to meet everyone's requirements. I would highly recommend.
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Makan Tabatabai said about Balgores Property Group
Services : Sales( As a Vendor )Date: 3rd Oct 2021
Kellee at Balgores has provided an excellent service throughout a sale transaction. She has gone above and beyond, significantly, to ensure a speedy completion to meet everyone's requirements. I would highly recommend.
Donna is very professional and helped to make the whole experience a little less stressful and making sure everything to get processed on time for completion.
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I have given a 5* review as ...
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5 Star Review
Kellee
By : 'Robert'
Services : Online Auctions
Sold price : £235000
Would you recommend ? : Yes
Postcode : RM11
Sep 24, 2021
People found this helpful0
I have given a 5* review as Kellee always went over and above in the service that she provided. She was always available, polite and approachable to answer any questions or queries that I may have had even outside of working hours. She is dedicated to her job and professional to the point that she ... Read Full Review
Comments (1)I have given a 5* review as Kellee always went over and above in the service that she provided. She was always available, polite and approachable to answer any questions or queries that I may have had even outside of working hours. She is dedicated to her job and professional to the point that she would even answer questions and chase up answers
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Robert Card said about Balgores Property Group
Services : Online Auctions( )Date: 24th Sep 2021
I have given a 5* review as Kellee always went over and above in the service that she provided. She was always available, polite and approachable to answer any questions or queries that I may have had even outside of working hours. She is dedicated to her job and professional to the point that she would even answer questions and chase up answers
in areas that were not in her job role. She was very organised and would remind me in a kind and courteous manner to complete tasks that I had missed in order for the sale to progress smoothly. Overall she provided an excellent service and I will definitely recommend her to family and friends who need to sell their property in the area in future.
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By : Sharon
Sep 29, 2021Our estate agent Emily deserves a five star review ⭐️ ⭐️⭐️⭐️⭐️ Emily is amazing ! She goes out of her way to help us She responds promptly and looks into everything thoroughly As soon as we...
I have given a 5* review as ...
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5 Star Review
Kellee
By : 'Robert'
Services : Online Auctions
Sold price : £235000
Would you recommend ? : Yes
Postcode : RM11
Sep 24, 2021
People found this helpful1
I have given a 5* review as Kellee always went over and above in the service that she provided. She was always available, polite and approachable to answer any questions or queries that I may have had even outside of working hours. She is dedicated to her job and professional to the point that she ... Read Full Review
Comments (0)I have given a 5* review as Kellee always went over and above in the service that she provided. She was always available, polite and approachable to answer any questions or queries that I may have had even outside of working hours. She is dedicated to her job and professional to the point that she would even answer questions and chase up answers
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Robert Card said about Balgores Property Group
Services : Online Auctions( )Date: 24th Sep 2021
I have given a 5* review as Kellee always went over and above in the service that she provided. She was always available, polite and approachable to answer any questions or queries that I may have had even outside of working hours. She is dedicated to her job and professional to the point that she would even answer questions and chase up answers
in areas that were not in her job role. She was very organised and would remind me in a kind and courteous manner to complete tasks that I had missed in order for the sale to progress smoothly. Overall she provided an excellent service and I will definitely recommend her to family and friends who need to sell their property in the area in future.
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Lovely friendly people. ...
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4 Star Review
Donna
By : 'Denise'
Services : Sales( As a Vendor )
Sold price : £564000
Would you recommend ? : Yes
Postcode : RM13
Aug 10, 2021
People found this helpful1
Lovely friendly people. Frustrating sale not due to agents but Donna was my savior. Without her i would have lost my... Read Full Review
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Denise Ross said about Balgores Property Group
Services : Sales( As a Vendor )Date: 10th Aug 2021
Lovely friendly people. Frustrating sale not due to agents but Donna was my savior. Without her i would have lost my mind.
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Great ...
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5 Star Review
Donna
Kellee
By : 'Karen'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : RM12
Jul 8, 2021
People found this helpful1
The team at Balgores have been great from the sales of the property with Kellee to the sales Progression with Donna. Both have been very helpful and supportive throughout the whole process which was most... Read Full Review
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Karen said about Balgores Property Group
Services : Sales( As a Vendor )Date: 8th Jul 2021
The team at Balgores have been great from the sales of the property with Kellee to the sales Progression with Donna. Both have been very helpful and supportive throughout the whole process which was most appreciated.
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Kellee and Donna smashed ...
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5 Star Review
Kellee
Donna
By : 'Gareth'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM12
Jun 23, 2021
People found this helpful1
Wow! From start to finish amazing. Always available to answer questions, super informed and valuation was bang on the money! Kellee was a great first point of contact who took me through all the paper work always with a smile on her face (no matter how dumb my questions). She then connected me with ... Read Full Review
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Gareth said about Balgores Property Group
Services : Sales( As a Vendor )Date: 23rd Jun 2021
Wow! From start to finish amazing. Always available to answer questions, super informed and valuation was bang on the money! Kellee was a great first point of contact who took me through all the paper work always with a smile on her face (no matter how dumb my questions). She then connected me with the excellent legal time and thanks to Kellee, Donna and Deepuck we managed to sell and move home in 1 month! We even made the stamp duty holiday! Excellent excellent team!
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Had a good experience ...
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5 Star Review
Chris
By : 'Ian'
Services : Sales( As a Vendor )
Sold price : £375000
Would you recommend ? : Yes
Postcode : RM14
Jun 16, 2021
People found this helpful1
Had a good experience throughout, from the initial contact and valuation to completion. I was given relevant updates re the progress of the sale of my property. Lots of viewings arranged as soon as the property went on the market, and an offer was receives on the first... Read Full Review
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Ian Lain said about Balgores Property Group
Services : Sales( As a Vendor )Date: 16th Jun 2021
Had a good experience throughout, from the initial contact and valuation to completion. I was given relevant updates re the progress of the sale of my property. Lots of viewings arranged as soon as the property went on the market, and an offer was receives on the first day.
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Amazing experience selling ...
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5 Star Review
Donna
Kellee
By : 'Kirsty'
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : RM13
May 19, 2021
People found this helpful0
Amazing experience selling with Kellee and Donna at Balgores! Even when things got stressful the stress was taken away by the girls dealing with everything for us. Couldn't recommend... Read Full Review
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Kirsty Robinson said about Balgores Property Group
Services : Sales( As a Vendor )Date: 19th May 2021
Amazing experience selling with Kellee and Donna at Balgores! Even when things got stressful the stress was taken away by the girls dealing with everything for us. Couldn't recommend enough!
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Balgores Hornchurch are very ...
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5 Star Review
By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £385000
Would you recommend ? : Yes
Postcode : RM12
May 11, 2021
People found this helpful0
Balgores Hornchurch are very professional the whole team are very polite and helpful in all aspects of their work during these difficult... Read Full Review
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Peter Pickford said about Balgores Property Group
Services : Sales( As a Vendor )Date: 11th May 2021
Balgores Hornchurch are very professional the whole team are very polite and helpful in all aspects of their work during these difficult times.
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Balgores Hornchurch are very ...
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5 Star Review
By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £385000
Would you recommend ? : Yes
Postcode : RM12
May 11, 2021
People found this helpful0
Balgores Hornchurch are very professional the whole team are very polite and helpful in all aspects of their work especially during these difficult... Read Full Review
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Peter Pickford said about Balgores Property Group
Services : Sales( As a Vendor )Date: 11th May 2021
Balgores Hornchurch are very professional the whole team are very polite and helpful in all aspects of their work especially during these difficult times
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Balgores were professional ...
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5 Star Review
Charlie
Donna
By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : RM11
Apr 21, 2021
People found this helpful0
Balgores were professional and lived up to my expectations from the start. Clear and friendly advice over selling the property, support during problems with chains, quick resales and regular feedback during sales progression. I would not hesitate in recommending... Read Full Review
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Andrew Maxey said about Balgores Property Group
Services : Sales( As a Vendor )Date: 21st Apr 2021
Balgores were professional and lived up to my expectations from the start. Clear and friendly advice over selling the property, support during problems with chains, quick resales and regular feedback during sales progression. I would not hesitate in recommending them.
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