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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
2.3/5, 7 Reviews
29% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
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By : 'DEANY70'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
A Catalogue of Errors We signed up with Cubitt & West after dealing with a lovely lady called Becky even though this agent came out as the most expensive regarding commission. Sadly she left after 2 weeks and then the problems started. The Office Personnel were very slack at keeping us informed of potential viewings and feedback. We often had to chase them for information on whether a viewing would be taking place. The website customer area is worthless as often information was missing or out of date. A number of times a viewing was cancelled but we were not informed which is most frustrating when you have spent time getting the house ready and prepared. A number of times we had to do the viewings as there was no one in the office available. One viewer as I took him around told me he was shocked at how bad the Agent was. That is really not good if buyers are not getting a good vibe either! Never once were we advised about how our property was selling and we were the ones to make decisions on reducing price. We were not convinced that all viewers were real and the open day was a fiasco. So much so, they had to cancel it on the night before as there were no viewers and we ended up having a 2nd one the following week to which 4 couples attended. Not quite the rush, we had been advised would happen. We were lucky as had negotiated a 6 week contract, but even then decided to continue with them for another month and then strangely when we gave final notice suddenly we had an offer on the house! However, the sale didnt come to anything. We believe the Estate Agent failed to inform the buyer of our thoughts and so he bought another house in the meantime. When we queried what had happened, all the information we had instructed re the sale was incorrect. Finally, having been out for a weekend, we returned after a viewing had taken place to find the Agent had not locked the back door which is criminal! So we would definitely NOT recommend the Wallington Office to anyone reading this review. They are expensive, but do NOTHING for the money and there is no customer care or committment
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Cubitt & West
21 Woodcote RoadWallington, Wallington, Greater London
SM6 0LH
0208 647 0011
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Silvia
By : 'Mitra'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR4
I would like to thank Cubitt and West Wallington branch Sales Team, for all their help in the past few months. Nigel Lowe, Silvia Lualdi and Jessica Collins are most diligent communicative and friendly professionals I have ever worked with. They kept us updated whenever we had concerns. We are... Read Full Review
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By : 'JJ'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SM5
Was dealt with via their Wallington Branch. Was hoping to complete on a sale by 30 June 2021 and it looked hopeful based on advice from the sales account manager who advised me that the vendors would move out by 30 June thus proceeded with the survey fee and mortgage application at huge expense... Read Full Review
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Joanna
By : 'Centeno'
Services : Other
Would you recommend ? : No
Postcode : SM6
They couldn't sell my property. Moved agent. They promise a list to avoid dual fee. Still waiting. Very... Read Full Review
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By : 'edthemed'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SM6
Using this estate agents was a real let down. Firstly we had an open day between 11 and 1pm. Viewers came but then the estate agent informed us that someone was booked in at 2pm but he couldn't be there. Then we had viewings where on a few occassions the estate agent didn't turn up without... Read Full Review
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Leanne
By : 'Roger'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
[[EDIT ORIGINAL START]] This is the 3rd time I have submitted a report for Leanne, and have still not had a confirmation email back from you. So please change the subject line or whatever it is that turns your email into spam that my computer rejects! Briefly, Leanne has been excellent... Read Full Review
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By : 'DEANY70'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
A Catalogue of Errors We signed up with Cubitt & West after dealing with a lovely lady called Becky even though this agent came out as the most expensive regarding commission. Sadly she left after 2 weeks and then the problems started. The Office Personnel were very slack at keeping... Read Full Review
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By : 'depressed'
Services : Sales( As a Vendor )
Would you recommend ? : No
So totally depressed after 6 weeks of our house being on sale not one offer. The Estate Agent seems to think we should know how much our house is worth and therefore the price we have is way to high. We are now looking at a show down with the manager to reduce the totally absurd (yes I know I ... Read Full Review
Could have been honest, knowing that we are on the last leg of emigration and knowing we have a very strict deadline to sell and move! Could have actually called us before we called them. We are not estate agents, they should know the current property prices not ask the client. I'd like a million but I know I'm not going to get it! We've watched three properties go up and selling the time ours has been on, with no reason except they were £500 cheaper!!!!!
