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The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 142 Reviews
96% Recommended
88% sales valuation accuracy
93% letting valuation accuracy
97% sales fee satisfaction
94% letting fee satisfaction
By : 'Ewing'
Services : Sales(As a Vendor)
Sold price : £105000
Would you recommend ? : No
Postcode : WN2
pretty damn poor worst experience with an estate agent ever. as soon as we accepted an offer our contact was minimal and only when WE contacted them. having contact with our buyer meant we learned that they had more communications than we did. only after a strong verbal complaint did matters pick up and we even arranged passing of the keys to our buyer as the office is in the town centre making drop off and collection difficult to say the least. we paid our bill after complaining , all counts rejected, now there was a surprise. if you want to do it yourself use this company, but you still pay
By : Michelle Grindey-Bell
Sep 20, 2019We are disappointed to receive your review, we pride ourselves on the highest standards of customer service and we always strive to deliver. Your points were investigated and responded to. We invited you to respond further if you remained dissatisfied so we are surprised that you have made these comments after settling the fee. We will not discuss the detail of the concerns you put forward in this response, there were many people involved in the chain that we had to communicate with and it would be unfair to give specific details on here. We feel your review is unfair and not a true reflection on the service we provided.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 88% | 97% | £60,000 | £290,000 |
Lettings | 93% | 94% | £300 | £1,200 |
Northwood
55-57 Mesnes Street, Wigan, Greater Manchester
WN1 1QX
01942 321305
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Last updated at 6/25/2018, 8:35:13 AM by allAgents
Shannon
By : 'Jeannette'
Services : Letting( As a Owner )
Rent PCM : £115000
Would you recommend ? : Yes
Postcode : WN1
Shannon and Kayleigh were responsive, professional and really supportive throughout a lengthy conveyance that demanded perseverance! Cannot fault the Northwood Wigan Sales... Read Full Review
Kim
By : 'Andy'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : WN5
The team at Northwood (Wigan) were an absolutely pleasure to deal with. Just recently started to rent a great little property which went smoothly and quick which is what I needed. Also provided a great 'move in' service which included sorting council tax, broadband, gas &... Read Full Review
Shannon
By : 'Mick'
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : No
Postcode : WN5
I was satisfied with the service we received during the sale of a house in wigan, very helpful staff and all went smoothly. Professional, competent and cheerful... Read Full Review
Sarah
By : 'Kehinde'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NG3
It was a warm welcome and reception from the start of the process to finish. Recalled when appointment was booked to view the property and I struggled getting to the location. The representative was calm and humane to still take us through the viewing despite arriving... Read Full Review
By : 'Jitin'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : WN1
I lived in the property for 18 months.. just amazed how lovely the staff is. Northwood maintains a very great level of cleanliness and the service is very quick and reliable. Absolutely no flaws. Would recommend to... Read Full Review
Charlotte
By : 'Stan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PR6
Charlotte and all her colleagues are fantastic they was very helpful, kind, friendly and polite helped us alot in our recent... Read Full Review
By : 'G2m'
Services : Sales( As a Buyer )
Sold price : £90000
Would you recommend ? : Yes
Postcode : WN1
Very good service from start to finish. Great local knowledge and information. Excellent communication throughout. Would definitely recommend for buying and... Read Full Review
By : 'Wendy'
Services : Sales( As a Buyer )
Sold price : £105000
Would you recommend ? : Yes
Postcode : WN5
I've just moved into a property that was on the market with Northwood (Wigan Branch) and can honestly say that the team in the office have been totally amazing. They've been there for me every step of the way. I received regular updates, throughout the process, and nothing was too... Read Full Review
By : 'Sean'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : WN3
While my experience with the staff at the agency was positive, upon leaving it was not, when you move in with them, they get you to sign about 75 photos of the condition of house, while not leaving you copies so that you could review there view of the house, upon leaving, i realised that they had... Read Full Review
Kim
By : 'Stuart'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : WN1
Following a significant change in my personal circumstances Kim & the team at Northwood have assisted me throughout the whole renting process. From the initial meet & greet at the property all the way through to the handing of the keys their knowledge & professionalism has been second... Read Full Review
Sarah
By : 'Valentina'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WN1
Excellent agency that followed my family with professionalism and honesty. A special thanks to Sarah Elliott for her kindness, availability and honesty I recommend northwood to everyone as the best agency in... Read Full Review
By : 'Garry'
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : WN6
Northwood dealt with the sale while I was living 120miles away. Nothing was too much trouble. Many viewings and and open day but had patience and did not falter. Good people to deal... Read Full Review
Nicola
By : 'Helen'
Services : Sales( As a Vendor )
Sold price : £80000
Would you recommend ? : Yes
Postcode : WN6
I cannot praise Northwood highly enough for their service during what turned out to be a very long drawn out ( and so stressful) sale-due to the purchasers not Northwood. Their initial sales service was great-good pictures, sensitive to the fact that we were selling the house that had been the... Read Full Review
Kim
By : 'Chloe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WN6
I used northwoods to rent my own little house they was amazing they couldn’t do anymore to help me, it’s was my first house on my own and they really looked after me as I didn’t have a clue what I was doing. Thanks... Read Full Review
By : 'Ewing'
Services : Sales( As a Vendor )
Sold price : £105000
Would you recommend ? : No
Postcode : WN2
pretty damn poor worst experience with an estate agent ever. as soon as we accepted an offer our contact was minimal and only when WE contacted them. having contact with our buyer meant we learned that they had more communications than we did. only after a strong verbal complaint did matters pick... Read Full Review
By : Michelle Grindey-Bell
Sep 20, 2019We are disappointed to receive your review, we pride ourselves on the highest standards of customer service and we always strive to deliver. Your points were investigated and responded to. We invited ...
Nicola
By : 'Amanda'
Services : Sales( As a Vendor )
Sold price : £150500
Would you recommend ? : Yes
Postcode : WN2
Delighted with my experience of Northwood estate agents. The staff were on the ball with my sale from day one and chased up every problem , query I had. Nicola dealt with my sale and purchase monitoring it at every turn down the line. She was amazing to be fair , constantly on everyone's... Read Full Review
Kim
Karen
By : 'kim'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : WA33
The staff at Northwood estate agents at wigan have been out standing.. Nothing been too much trouble for them and very patient and understanding when filling the forms... Read Full Review
they are all friendly and very pleasant to deal with
Nicola
By : 'Louise'
Services : Sales( As a Buyer )
Sold price : £155000
Would you recommend ? : Yes
Postcode : WN6
The service I received as a buyer from Northwood was second to none. Nothing was too much trouble telephone calls were always followed up, and in my opinion Nicola was better than my solicitor. She was my first point of call and chased things up in a timely manner allowing for a fairly smooth... Read Full Review
Sarah
Kim
By : 'Upul'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : WN1
Really helpful , very welcoming, very positive and the staff were very professional and easy and quick service. I am really... Read Full Review
Good
Nicola
By : 'Heather'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WN6
Nicola was our contact when purchasing a house advertised by them. She was outstanding in her help liasing between ourselves, the vendor and both solicitors, helping to push the sale through. Thank you Nicola for all your help, it was very much... Read Full Review
Was purchasing not selling