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Brookings
4.8/5, 195 Reviews
98% Recommended
100% sales valuation accuracy
97% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
If you own a property portfolio, or are looking at building one over time, we provide all of the knowledge, expertise, and assistance you might need. We can:
- help you plan and assemble your portfolio;
- help you shape a longer term strategy for your life as an investor;
- bring exceptional off-market opport
unities to you that fit with your goals;
- dispose of assets as and when this seems advisable.
- We can guide you through every aspect of buying to let, and through all of the mortgage and other financial and tax issues that contribute to successful investing.
We have huge expertise and years and years of experience.
Our aim is to build long term relationships with people for whom buying, letting and selling property - sometimes with a little developing thrown in, too - is or is going to be a rewarding long term endeavour.
The UK's largest customer review website for the property industry.
Brookings
12 Brooke Estate, Lyon Rd,RM1 2AT
Certified Customer Experience
Report Summary
Report generated on (30 April 2025 @ 12:37:39)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Morgan on 12th Oct 2022
5 Star Review
I really appreciate all your hard work in getting my purchase done - you really helped so much in getting it over the line at the crucial time. You were able to answer all my queries quickly and kept in touch with me throughout the whole process. Great reassuring service I am so glad I went with you. My special thanks to Ashley and Ryan who were a great help I could not have done it without you so thank you.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
DY on 30th Jun 2021
5 Star Review
I chose to use Brookings from the good reviews on the allAgents reviews site three years ago to let and manage my house. They found me an excellent tenant within days. I found their service friendly, personal and efficient throughout. When I decided to sell my house in March, I chose to use Brookings again and they found me a buyer, within days. Their service was informative, professional and the whole process went smoothly. A special thanks to Emma, whose enthusiasm helped play a part in securing my offer being accepted to my future home and thanks to Ashley, Ryan, Robyn and the rest of the team for their part in making the whole letting and selling process positive.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Katie on 29th Jan 2021
5 Star Review
I recently sold my home with Brookings and honestly could not fault the process, always informed and ended up moving within 6 weeks, couldn’t be happier!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
McGovern on 29th Jan 2021
5 Star Review
I used Brooking for my move in Dagenham to Hornchurch. From the second I met all the staff I knew we had made the right decision. I was advised from start to finish with the Sale of my home and the purchase of our new home that Brooking were happy to help us find. There are NO hidden cost and you get the full personal experience. We moved within 2 months with NO problems at all ... very happy customers here !!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Sharon Pheby on 29th Dec 2020
5 Star Review
The whole team at Brookings were helpful and dealt with any questions we had quickly and professionally. Emma who was looking after us went over and above, even sorting queries out on her day off. Ryan who done our viewings was pleasant and helpful and very mindful of the fact we hadn’t long come out of lockdown due to COVID and my anxieties due to this. We would recommend Brookings they gave us excellent support, and was always just at the end of the phone.
Thank you Brookings team.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 30/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
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"The entire process with..."
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5 Star Review
By : 'Levent'
Services : Sales(As a Buyer)
Sold price : £295000
Would you recommend ? : Yes
Postcode : RM8
Nov 9, 2019
People found this helpful0
The entire process with Brookings was excellent. I would highly recommend this company as they are very professional in what they do as estate agents. I would also like to take this opportunity to thank Emma Wallington and the team for the efforts in helping me with the purchase of my property. Anyone reading this review these guys are one of the good agents do not hesitate in using them.
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Latest Reviews
Sharon Pheby
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £140,000 | £517,000 |
| Lettings | 97% | 96% | £400 | £1,750 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 98 | 2 | 64 | 1 | 14 | 0 | 10 | 0 | 6 | 0 |
Areas covered
- Barking
- Dagenham
- Gidea Park
- Havering
- Hornchurch
- IG11
- Rainham
- RM1
- RM10
- RM11
- RM12
- RM3
- Rm5
- RM6
- RM7
- RM8
- RM9
- Romford
- Upminster
Address
Brookings
12 Brooke Estate, Lyon Rd, Romford, Essex
RM1 2AT
0208 591 9088
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:45 - 18:00
- 08:45 - 18:00
- 08:45 - 18:00
- 08:45 - 18:00
- 08:45 - 17:30
- 09:30 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- OnTheMarket
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Social Media
Members of
Rankings
Latest Properties
No Property Found
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I really appreciate all your ...
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5 Star Review
Ryan
By : 'Morgan'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Sales( As a Buyer )
Sold price : £485000
Would you recommend ? : Yes
Postcode : RM12
Oct 12, 2022
People found this helpful0
I really appreciate all your hard work in getting my purchase done - you really helped so much in getting it over the line at the crucial time. You were able to answer all my queries quickly and kept in touch with me throughout the whole process. Great reassuring service I am so glad I went with ... Read Full Review
Comments (0)
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Morgan said about Brookings
Services : Sales( As a Buyer )Date: 12th Oct 2022
I really appreciate all your hard work in getting my purchase done - you really helped so much in getting it over the line at the crucial time. You were able to answer all my queries quickly and kept in touch with me throughout the whole process. Great reassuring service I am so glad I went with you. My special thanks to Ashley and Ryan who were a great help I could not have done it without you so thank you.
The UK's Largest Customer Review Website for the Property Industry
I chose to use Brookings from ...
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5 Star Review
Ryan
By : 'DY'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Sales( As a Vendor )
Sold price : £386000
Would you recommend ? : Yes
Postcode : RM10
Jun 30, 2021
People found this helpful0
I chose to use Brookings from the good reviews on the allAgents reviews site three years ago to let and manage my house. They found me an excellent tenant within days. I found their service friendly, personal and efficient throughout. When I decided to sell my house in March, I chose to use ... Read Full Review
Comments on Agent Fees
Fair
Comments (0)Was this helpful?:
DY said about Brookings
Services : Sales( As a Vendor )Date: 30th Jun 2021
I chose to use Brookings from the good reviews on the allAgents reviews site three years ago to let and manage my house. They found me an excellent tenant within days. I found their service friendly, personal and efficient throughout. When I decided to sell my house in March, I chose to use Brookings again and they found me a buyer, within days. Their service was informative, professional and the whole process went smoothly. A special thanks to Emma, whose enthusiasm helped play a part in securing my offer being accepted to my future home and thanks to Ashley, Ryan, Robyn and the rest of the team for their part in making the whole letting and selling process positive.
The UK's Largest Customer Review Website for the Property Industry
I recently sold my home with ...
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5 Star Review
By : 'Katie'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM10
Jan 29, 2021
People found this helpful0
I recently sold my home with Brookings and honestly could not fault the process, always informed and ended up moving within 6 weeks, couldn’t be ... Read Full Review
Comments (0)Was this helpful?:
Katie said about Brookings
Services : Letting( As a Owner )Date: 29th Jan 2021
I recently sold my home with Brookings and honestly could not fault the process, always informed and ended up moving within 6 weeks, couldn’t be happier!
The UK's Largest Customer Review Website for the Property Industry
Dagenham to Hornchurch with 5 ...
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5 Star Review
Ryan
By : 'McGovern'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Sales( As a Vendor )
Sold price : £350000
Would you recommend ? : Yes
Postcode : RM12
Jan 29, 2021
People found this helpful0
I used Brooking for my move in Dagenham to Hornchurch. From the second I met all the staff I knew we had made the right decision. I was advised from start to finish with the Sale of my home and the purchase of our new home that Brooking were happy to help us find. There are NO hidden cost and you ... Read Full Review
Comments (0)Was this helpful?:
McGovern said about Brookings
Services : Sales( As a Vendor )Date: 29th Jan 2021
I used Brooking for my move in Dagenham to Hornchurch. From the second I met all the staff I knew we had made the right decision. I was advised from start to finish with the Sale of my home and the purchase of our new home that Brooking were happy to help us find. There are NO hidden cost and you get the full personal experience. We moved within 2 months with NO problems at all ... very happy customers here !!
The UK's Largest Customer Review Website for the Property Industry
The whole team are ...
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5 Star Review
Ryan
By : 'Sharon'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Sales( As a Vendor )
Sold price : £440000
Would you recommend ? : Yes
Postcode : RM6
Dec 29, 2020
People found this helpful0
The whole team at Brookings were helpful and dealt with any questions we had quickly and professionally. Emma who was looking after us went over and above, even sorting queries out on her day off. Ryan who done our viewings was pleasant and helpful and very mindful of the fact we hadn’t ... Read Full Review
Comments (0)The whole team at Brookings were helpful and dealt with any questions we had quickly and professionally. Emma who was looking after us went over and above, even sorting queries out on her day off. Ryan who done our viewings was pleasant and helpful and very mindful of the fact we hadn’t long come out of lockdown due to COVID and my anxieties due to this. We would recommend Brookings they gave us excellent support, and was always just at the end of the phone.
Was this helpful?:
Sharon Pheby said about Brookings
Services : Sales( As a Vendor )Date: 29th Dec 2020
The whole team at Brookings were helpful and dealt with any questions we had quickly and professionally. Emma who was looking after us went over and above, even sorting queries out on her day off. Ryan who done our viewings was pleasant and helpful and very mindful of the fact we hadn’t long come out of lockdown due to COVID and my anxieties due to this. We would recommend Brookings they gave us excellent support, and was always just at the end of the phone.
Thank you Brookings team.
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The whole team at Brookings ...
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5 Star Review
By : 'Janet'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : Yes
Postcode : RM8
Jul 15, 2020
People found this helpful0
The whole team at Brookings were so professional and quick to follow up on all the issues that arose on my property purchase. Right from the mortgage side to the property purchase side. I'm really grateful for all of their hard work and determination to follow everything through. I ... Read Full Review
Comments (0)Was this helpful?:
Janet Caliste said about Brookings
Services : Sales( As a Buyer )Date: 15th Jul 2020
The whole team at Brookings were so professional and quick to follow up on all the issues that arose on my property purchase. Right from the mortgage side to the property purchase side. I'm really grateful for all of their hard work and determination to follow everything through. I highly recommeded
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The entire process with ...
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5 Star Review
By : 'Levent'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Sales( As a Buyer )
Sold price : £295000
Would you recommend ? : Yes
Postcode : RM8
Nov 9, 2019
People found this helpful0
The entire process with Brookings was excellent. I would highly recommend this company as they are very professional in what they do as estate agents. I would also like to take this opportunity to thank Emma Wallington and the team for the efforts in helping me with the purchase of my property. ... Read Full Review
Comments (0)Was this helpful?:
Levent Kemal said about Brookings
Services : Sales( As a Buyer )Date: 9th Nov 2019
The entire process with Brookings was excellent. I would highly recommend this company as they are very professional in what they do as estate agents. I would also like to take this opportunity to thank Emma Wallington and the team for the efforts in helping me with the purchase of my property. Anyone reading this review these guys are one of the good agents do not hesitate in using them.
The UK's Largest Customer Review Website for the Property Industry
I was very pleased with the ...
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5 Star Review
By : 'Michael'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Sales( As a Vendor )
Sold price : £295000
Would you recommend ? : Yes
Postcode : RM8
Nov 4, 2019
People found this helpful0
I was very pleased with the communication and helpful advice given. I was kept updated on all developments and how the sale was progressing right up to the ... Read Full Review
Comments (0)Was this helpful?:
Michael Read said about Brookings
Services : Sales( As a Vendor )Date: 4th Nov 2019
I was very pleased with the communication and helpful advice given. I was kept updated on all developments and how the sale was progressing right up to the completion.
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Ryan and Megan's help ...
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5 Star Review
Ryan
By : 'Francisco'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Tenant )
Rent PCM : £25000
Would you recommend ? : Yes
Postcode : E14
Nov 4, 2019
People found this helpful0
We were a concerned we'd struggle to move in at the beginning of the month, but with the assist of Ryan and Megan we were able ... Read Full Review
Comments (0)Was this helpful?:
Francisco Vilaca Santos said about Brookings
Services : Letting( As a Tenant )Date: 4th Nov 2019
We were a concerned we'd struggle to move in at the beginning of the month, but with the assist of Ryan and Megan we were able to.
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I just want to say a massive ...
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5 Star Review
By : 'Gautham'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RM9
Oct 2, 2019
People found this helpful0
I just want to say a massive thank you to Emma and Robyn from Brookings -Dagenham branch for being so helpful and professional during my dealings with Brookings -Dagenham. I would highly recommend them to anyone looking to buy and rent their ... Read Full Review
Comments (0)Was this helpful?:
Gautham Bhimavarapu said about Brookings
Services : Letting( As a Owner )Date: 2nd Oct 2019
I just want to say a massive thank you to Emma and Robyn from Brookings -Dagenham branch for being so helpful and professional during my dealings with Brookings -Dagenham. I would highly recommend them to anyone looking to buy and rent their house.
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Perfect! ...
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5 Star Review
Ryan
By : 'Kezia'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RM10
Sep 2, 2019
People found this helpful0
Everyone was very helpful throughout the whole moving process. Everything went smoothly and we was updated every step of the way! We couldn't ask for ... Read Full Review
Comments (0)Was this helpful?:
Kezia Emms said about Brookings
Services : Letting( As a Tenant )Date: 2nd Sep 2019
Everyone was very helpful throughout the whole moving process. Everything went smoothly and we was updated every step of the way! We couldn't ask for more
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Brookings team was extremely ...
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5 Star Review
By : 'Igor'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM10
Sep 2, 2019
People found this helpful0
Brookings team was extremely professional and very herlpful! Done a great job from start to finish. Will work with them again in the near future. Thanks for all your ... Read Full Review
Comments (0)Was this helpful?:
Igor said about Brookings
Services : Letting( As a Owner )Date: 2nd Sep 2019
Brookings team was extremely professional and very herlpful! Done a great job from start to finish. Will work with them again in the near future. Thanks for all your help!
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Hi ive been with brookings ...
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5 Star Review
By : 'Melita'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Owner )
Rent PCM : £740
Would you recommend ? : No
Postcode : RM13
Aug 30, 2019
People found this helpful0
Hi ive been with brookings for over 10 years i only like dealing with emma she is the best. Wouldn't no what yo so with out shes amazing ... Read Full Review
Comments (0)Was this helpful?:
Melita Cadera said about Brookings
Services : Letting( As a Owner )Date: 30th Aug 2019
Hi ive been with brookings for over 10 years i only like dealing with emma she is the best. Wouldn't no what yo so with out shes amazing .
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A vey big thank you to Robyn. ...
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5 Star Review
By : 'Kim'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Owner )
Rent PCM : £280000
Would you recommend ? : Yes
Postcode : RM10
Aug 30, 2019
People found this helpful0
A vey big thank you to Robyn. She helped us every step of the way with buying our property. A total professional. All calls always answered and any appointments she was always on time. Would recommend Robyn to our family and friends a great asset to the ... Read Full Review
Comments (0)A vey big thank you to Robyn. She helped us every step of the way with buying our property. A total professional.
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Kim Groom said about Brookings
Services : Letting( As a Owner )Date: 30th Aug 2019
A vey big thank you to Robyn. She helped us every step of the way with buying our property. A total professional.
All calls always answered and any appointments she was always on time.
Would recommend Robyn to our family and friends a great asset to the company.
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A really positive experience ...
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5 Star Review
Ryan
By : 'Jennifer'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : RM10
Aug 20, 2019
People found this helpful0
A really positive experience letting though Brookings. We’ve been using them for some years and when it came time to relet their advice was invaluable. Did some work on property as soon as it was vacant and had tenants two days after it was back on the market we had new tenants and at a ... Read Full Review
Comments (0)Was this helpful?:
Jennifer Appleyard said about Brookings
Services : Letting( As a Owner )Date: 20th Aug 2019
A really positive experience letting though Brookings. We’ve been using them for some years and when it came time to relet their advice was invaluable. Did some work on property as soon as it was vacant and had tenants two days after it was back on the market we had new tenants and at a higher rental!
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Team is very supportive to ...
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5 Star Review
By : 'Nabul'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Sales( As a Buyer )
Sold price : £400000
Would you recommend ? : Yes
Postcode : ML3
Aug 17, 2019
People found this helpful0
Team is very supportive to both sides and step in to help at every point of the journey. Thanks a lot to Emma and ... Read Full Review
Comments (0)Was this helpful?:
Nabul said about Brookings
Services : Sales( As a Buyer )Date: 17th Aug 2019
Team is very supportive to both sides and step in to help at every point of the journey. Thanks a lot to Emma and Robyn
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Very professional team with ...
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5 Star Review
By : 'Terry'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM10
Aug 14, 2019
People found this helpful0
Very professional team with the customer always their top priority. Emma at the Dagenham branch was very patient with delays during the sale process but she always ensured I was kept updated on ... Read Full Review
Comments (0)Was this helpful?:
Terry said about Brookings
Services : Sales( As a Vendor )Date: 14th Aug 2019
Very professional team with the customer always their top priority. Emma at the Dagenham branch was very patient with delays during the sale process but she always ensured I was kept updated on progress.
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The whole Brooking team has ...
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5 Star Review
Amy
By : 'Taak'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM10
Aug 12, 2019
People found this helpful1
The whole Brooking team has done a wonderful service for me from last nine years for letting my property. Emma has given me good tenants and kept me up to dates about the rules and regulations. Emma and rest of her team has worked hard to bring this agency well known and successful level in our ... Read Full Review
Comments (0)Was this helpful?:
Taak S S said about Brookings
Services : Letting( As a Owner )Date: 12th Aug 2019
The whole Brooking team has done a wonderful service for me from last nine years for letting my property. Emma has given me good tenants and kept me up to dates about the rules and regulations. Emma and rest of her team has worked hard to bring this agency well known and successful level in our area.
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I have been using Brookings ...
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5 Star Review
Ryan
By : 'Lisa'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM10
Aug 11, 2019
People found this helpful0
I have been using Brookings since I started letting my property and they have been professional and helpful all the time. They always respond to any queries efficiently which we really ... Read Full Review
Comments (1)I have been using Brookings since I started letting my property and they have been professional and helpful all the time.
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Lisa said about Brookings
Services : Letting( As a Owner )Date: 11th Aug 2019
I have been using Brookings since I started letting my property and they have been professional and helpful all the time.
They always respond to any queries efficiently which we really appreciate.
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By : Emma Wallington
Aug 12, 2019Dear Lisa Thank you kindly for your fantastic feedback! We hope to continue supplying a service that meets your standards and expectations, Kindest...
Wholeheartedly ...
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5 Star Review
By : 'Mrs'
Branch : Brookings, 12 Brooke Estate, Lyon Rd
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : RM10
Aug 1, 2019
People found this helpful0
I have been so very pleased at the service I have received over the past four years letting through Brookings. They have been honest, efficient and very helpful especially after I lost my husband suddenly and had to deal with financial matters myself. They were kind and compassionate. I would ... Read Full Review
Comments (0)Was this helpful?:
Mrs Christine Williamson said about Brookings
Services : Letting( As a Owner )Date: 1st Aug 2019
I have been so very pleased at the service I have received over the past four years letting through Brookings. They have been honest, efficient and very helpful especially after I lost my husband suddenly and had to deal with financial matters myself. They were kind and compassionate. I would whole-heartedly recommend them. They found me the best tenants and have kept on top of the property sending me regular reviews.
The UK's Largest Customer Review Website for the Property Industry
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2/16/2022, 8:23:26 AM by allAgents
