Absolutely awful estate agents. Couldn’t fix basic issues in our flat, they use awful tradesmen who literally cause more damage than they fix. Keatons served a us section 21 notice on a Friday afternoon two days after a flood in our flat. No willingness to help tenants whatsoever, a money ... Read Full Review

Oscar is an amazing letting agent. He is very patient and polite during the viewing. Unfortunately I did not manage to secure the property, he gave me a call sent me a few other properties. Very professional and efficient... Read Full Review

This is the first time I found a place through an agency and Billy Haspineall was really helpful from start to end. He replied quickly even in his off time and friendly and nice all the time. Really impressed by his hard work and I'm very satisfied with the quality of service. Thank you so... Read Full Review

Justine is simply the best! All our questions were answered quickly, politely and with all the details what made renting stress free. Highly... Read Full Review

Easily the dodgiest agent I had to rent trough in London in 5+ years. 1) they told the landlord amid coronavirus that rental prices didn't change 2) they kept marketing me OTHER properties at discounted prices whilst doing this 3) they were incredibly unhelpful in terms of solving house ... Read Full Review

Billy was exceptionally helpful, friendly and easy to communicate with. Got us a viewing appointment quickly and was very knowledgeable. Also helped us with deep cleaning and amenities. Highly... Read Full Review

Certainly the best estate agents in the Bow and Mile End areas, at least. Very impressed with David Easton, who came to value my property, with Henry Chisholm who secured the sale extremely efficiently (within a couple of weeks); and with Jon Taylor who was brilliant and responsive guiding the sale ... Read Full Review

My husband and I were searching for a house through several agencies and online when we met Lak Singh at one viewing, but then unlike ALL other estate agents, he was amazing and found us (as cheesy as it sounds) our dream home! He called us without fail for a catch up every week and kept bringing... Read Full Review

i have dealt with Keatons and Oliver Cruikshank for many years. The service and friendliness from Oliver and the team is... Read Full Review

Billy sorted us out with back to back viewings throughout the day. He was kind, upbeat and as a true Londoner himself , he had a solid understanding of the current market and the city. All in all, he has restored my faith in estate agents. A man of his word, I would hugely recommend his... Read Full Review

Excellent experience with Keaton, these guys really care about helping you finding the right place for you at the right price. Billy is a top guy and has been immensely helpful, he's driven me to two properties on the same evening and made the process easier for me. I dont think I would have ... Read Full Review

I've had the best experience with Keatons, everything was completely clear from the start thanks to Billy, and the service and support has been brilliant the whole way through. There's been full transparency on the process and procedure, which is the best way to start off in a new home, ... Read Full Review

I am very impressed with the professionalism of the agency and in particular - Billy. I was shown 2 properties over 24 hours - both very much fitting my criteria ( which might have been just luck of availability); but nonetheless Billy was both honest, acknowledging my concerns and following up... Read Full Review

Thanks to Billy, he deserved more then 5 stars! We were able to get a flat we wanted so much, but we waited long time for the company's steps, there were many new complications to the last moment, the time of receiving the apartment was moved and we heard about it a few hours before the fact, ... Read Full Review

Justine Reynolds was very helpful at every step of the process, always answering my questions very promptly, and very friendly. Fantastic service, highly... Read Full Review

Prompt responses. Always willing to help. Friendly, great service. Billy was extremely professional and made the entire process straightforward and stress... Read Full Review

Keatons provided a fabulous service and our agent was available to contact at all times. Made the moving house experience easy and stress... Read Full Review

Billy has been extremely helpful in the process of renting a property; from the viewing stage all the way through to the negotiation and referencing. Very professional and amicable the whole... Read Full Review

I had a great experience dealing with Alex and Billy. There was a quick response and large degree of flexibility with respect to my own schedule. Both gentlemen were professional and courteous, unfortunately this does not allow me to leave a 5 star review. The property location was the... Read Full Review

We worked with Lak on finding our dream home, he worked with us to understand our needs and was always prompt in responding to any queries we had. Thanks to him we found our perfect... Read Full Review