If it was possible to give less than a star I would. Horrendous management of properties and unaware of the law regarding giving a tenant notice so ends up costing the landlord more. Take your business... Read Full Review

Excellent service and support only 8 weeks from putting house on market to completion very helpful friendly and professional would have no hesitation in recommending Castledene Thank you to Jodie and all at Bishop Auckland... Read Full Review

Excellent service. The listing generated alot of viewings, which were managed and communicated well. Jodi was superb at chasing up... Read Full Review

I had a viewing booked for a Sunday 9th at 10am, I got there at 9:50 and waited outside the entrance to the building, I waited until 10:10 and still no one showed up, I called the office and had no response as it's closed on a Sunday and I emailed the agent and he sent an automatic response... Read Full Review

Really friendly staff there, Jo Jones has helped me move into my new property after a break up. Always kept me up to date with any news. Couldn’t be more... Read Full Review

Lovely and welcoming gets stuff done and really lovely people they get stuff done when you need help and she is always lovely and warm kn the fone she has help me a lot in the last few month with the... Read Full Review

so slow at getting anything done,they lie to you that there is no added costs,then after buying it the tell you,,i will not youse then... Read Full Review

Great service. I am delighted with the service provided, professional and always willing to help. Gemma in particular has been a great property... Read Full Review

Jo Jones has been superb in handing a very difficult circumstances for us recently - thanks a million Jo. You have made a stressful time... Read Full Review

Great all round service we have two properties let through Jo and her levels of service are excellent. We have had a number of difficulties over the last few years and she has gone the extra mile to resolve... Read Full Review

Jean was very helpful and easy to communicate with made the whole process stress free and easy I would definitely recommend castle dene... Read Full Review

When dealing with this estate agents I found them very friendly and accommodating to my needs. They found the right property for my self and my family. Thanks again... Read Full Review

Jodi Kept me well updated on a difficult situation, keeping a very unhappy tenant updated and informed of progress on a Block closure... Read Full Review

Jo Jones has been superb in getting us a new tenant for a problem property. Her dedication and professionalism have been... Read Full Review

The management of my properties has recently been taken over by Jodi. I have been very impressed with her response time to queries. I usually manage to get through to her or otherwise she telephones or emails back promptly. I have been very pleased with the service she provides. I feel that... Read Full Review

Castledene have managed 2 properties for me for some years now and with several changes of staff it sometimes takes a while to establish a good working relationship. I have to say Jo Jones at Bishop Auckland has been a great addition to the team and is very good at keeping me informed and always... Read Full Review

The Bishop Auckland office have managed 2 properties on my behalf for a number of years. At times it has been disastrous. Wow what a change with Jodi and Jo coming on board. They have both been a breath of fresh air. Efficient, professional, extremely helpful, and a real desire to get things done.... Read Full Review

Castledene has managed 3 properties for me for several years. The staff at the office have changed a number of times but I am happy to say that Jodi is one of the best that has looked after the properties - she sends reports promptly, keeps me informed of lettings and maintenance issues and I can... Read Full Review

Phone calls and e mails promptly responded to. Jodi is very proactive in looking after my property and always very... Read Full Review

Avoid avoid avoid !!! Liars Full of USELESS info PHIL from bishop Auckland branch only one who sorted anything out... They have nothing but awful houses to rent 1960s kitchen in 2018 Had kitchen re done landlord but rent up greedy t**t Hired the chuckle brothers to do the kitchen Nice big... Read Full Review